While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Award-winning British brand of Cocktail, Evening & Occasion wear, trading since 1966. Shop Bridesmaids, Party, Prom, Red Carpet Dresses, Daywear & More!
Muswell Hill Road 14, N6 5UG, London, United Kingdom
I really wish I read these reviews. I don’t see how this company makes any money because I would think most items are returned. The dress looks more like a pillow case…it’s almost comical how poor the quality is. I am working on a return but I have a bad feeling.
Avoid, this company.
The customer service in store and online are terrible. They changed the return policy to exchange only after I made a purchase. The jeans I bought didn't fit me, I decided to return it. They didn't want to honor the return policy because according to her clerk, "people are abusing the return policy". Before my purchase I decide that I was not going to buy from them again due to the prices and low quality, but now, I will definitely never go back and warn people about buying from them.
Really bad quality, sent the dress straight back! I wouldnt order from them again
Very bad customer service, dress was poor quality and the communication was terrible - all round terrible experience! Wouldn't recommend at all.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
