Arden University - Manchester Reviews 32

TrustScore 3 out of 5

2.9

Linley House 2nd Floor, Dickinson Street, M1 4LF Manchester, GB


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Rated 1 out of 5 stars

Worse university horrible stuffs. Not a place to study, horrible teacher very rude npalmer@ horrible attitude behaves like a an animal

Company replied

Rated 5 out of 5 stars

Impossible to find the right words to describe all the support I constantly receive from the staff of Ardeen aniversity, all the staff are just amazing!! Since I've been in this University I've receiv... See more

Company replied

Rated 4 out of 5 stars

I have recently reached out to student success and the inclusion due to personal circumstances have an impact on my studies. They have all been great and very helpful, helping me get back on track and... See more

Company replied

Rated 5 out of 5 stars

This is my second year of studying Computing at Arden University and I have never regretted taking this bold step. My experience has been amazing, too numerous to mention but Arden has helpe... See more

Company replied


Company details

  1. University

Information provided by various external sources

Education provider, delivering programmes via Distance Learning, and Blended Learning at study centres in London, Birmingham, Manchester and Berlin.


Contact info

  • Linley House 2nd Floor, Dickinson Street, M1 4LF, Manchester, United Kingdom

  • 1618203893

2.9

Average

TrustScore 3 out of 5

32 reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Worse university horrible stuffs

Worse university horrible stuffs. Not a place to study, horrible teacher very rude npalmer@ horrible attitude behaves like a an animal

6 March 2026
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Thank you for your feedback. We’re concerned to hear about your experience.

Concerns about staff behaviour and teaching standards are taken seriously, and it’s important that these are reviewed through the appropriate process. We encourage you to raise this formally with our Complaints Team at complaints@arden.ac.uk
so the matter can be investigated.

If you would also like to share broader feedback about your experience, you can contact the Student Voice team at studentvoice@ardenuniversity.ac.uk
.

Your feedback will be shared with the relevant teams.

Kind regards,
Arden University Team

Rated 1 out of 5 stars

This university is misleading

This university is misleading, unethical and their communication is awful.
As an independent student who lives on their own, I applied for sfe maintenance loan, and initially upon enrolment we were informed that our sfe will get delayed by 2 weeks, and that they will confirm our enrolment on week two.
It is now been a month since I began my studies and my student finance hasn’t been confirmed. This isn’t only a financial issue in regards to maintenance but Its also impacting my mental health and my studies, as I am waiting on the sfe to purchase a new laptop for my studies.
In addition the student hub has been useless and I still am waiting yet there is no information or response. I have even tried e-mailing the university twice yet no response.
-100000000000/10
The worst experience, I don’t recommend

29 September 2025
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Dear Diana Matveeva,

We are sorry to hear about your experience. Please note that enrolment confirmation for students funded by Student Finance England is completed once all required information is received, and this can sometimes take additional time depending on SFE’s own processing. Arden confirms enrolment as soon as eligibility is verified, in line with SFE regulations.

If you are still experiencing delays, we recommend contacting studentfinance@arden.ac.uk
with your student number so our Finance and Student Support teams can review your case directly.

Sincerely,
Arden University Team

Rated 5 out of 5 stars

Jordan from Manchester Student Support

Jordan from student support made my experience very great because I spent so much effort on completing my assignment but as soon as I was going to submit it at 2pm, the portal had closed and Jordan had helped me on the same day to request a short term submission and submit it, the request was accepted rather quickly too.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero star I would

If I could give a zero star I would.
If you want to genuinely learn I would seriously avoid this hole like the plague! No one has a clue about anything! The lecturers are no help, One of them talks to you for 20ish minutes about bull not to mention the massive language barrier WOW then leaves you for hours to find something to do! You have a question or query so you call the uni, They never ever have an answer all you get it ‘i don’t know then’
I have never known of a place of education to be as uneducated as this place

30 April 2025
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Candice,

Thank you for sharing your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be when communication and support don't align with what you need as a student. Your concerns about the quality of instruction, language barriers, and the responsiveness of our support services are serious, and we're actively working to improve in all of these areas.

We’re committed to providing a supportive and high quality learning environment, and your comments highlight areas where we need to do better.

If you’re open to it, we would appreciate the opportunity to discuss your experience further and learn how we can make meaningful improvements. Please feel free to reach out to us directly at complaints@arden.ac.uk

Arden University



Rated 1 out of 5 stars

I lost 3 years in this disfunctional uni

I lost 3 years in this disfunctional university. I have encountered lots of problems and still, after the graduation this university only proves to be very unuseful. There are so many problems within this university (especially the one in Manchester) that I would need a 10.000 word essay to describe how bad they are. I am happy that I finished this waste of money and time university and I graduated. But I would never recommend it to anyone. All of the 5star reviews are either fake or people who received incentives in order to leave a good review, such as vouchers or discounts. Avoid these scammers

23 October 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Claudiu,

We’re very sorry to hear that you’ve not been happy with your experience at Arden and would like to find out more so that we can make it right.

Could you please drop us a note on studentvoice@arden.ac.uk with your student number and any further details so we can investigate the matter for you and look at how we might be able to help?

Arden University

Rated 5 out of 5 stars

Amani thank you for your help

Thank you Amani for your quick response and help. I was so stressed with my query and you helped me in a calm and professional manner :)

23 July 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Jennifer

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have felt supported during your time studying at Arden and I will pass on your great feedback. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 5 out of 5 stars

I spoke with Mandy today and the…

I spoke with Mandy today and the conversation was very lovely. She explained everything to me professionally and I could feel the passion from her voice. I recommend she continue with that.
Regards Daniel Bruce.

19 July 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Daniel

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have enjoyed during your time studying at Arden. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 5 out of 5 stars

Having a great student support and…

Having a great student support and allocated study coach really got me over the line this year and wouldn’t have done it without them. Alex has been in regular contact and went above and beyond really taking time to understand my circumstances and was very compassionate and did everything he could to accommodate to help me pass. Knowing I now have this support, I am now able and excited to start the new year and study block. I was about to give up but so glad I didn’t. Arden have gone above and beyond to ensure I got the support I needed. The foundation year study I found to be generic yet relevant to my degree subjects but in turn it has given me the skills and foundations though the assignments that I will use next study year and beyond. I genuinely feel Arden and Alex really care about their students success and have truly supported me though out.

12 July 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi there

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have felt supported during your time studying at Arden and I will pass on your great feedback. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 1 out of 5 stars

Potential students be aware!

People, be aware! This is a bad place to enrol to study. I booked a session for Virtual Open Day on 5th of June 2024, to get informed about Arden as I was thinking to enrol to study with them. Session has been conducted with a group of people from the University and they ignored questions people are were concerned about. One potential student asked question about bad reviews and they ignored it. So I asked again twice and they just ignored it. Then they they just kicked me out of a Zoom call because they did not like what I asked and what I said. It says a lot about the University and the way they conduct their business. I would not enrol now even if it is free to study.

5 June 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi there,

We’re sorry to hear you’ve not been able to get hold of us through our usual channels – we’d like to reassure you that the experience all our students have when studying at Arden is of paramount importance to us and we’d like to work with you to resolve any issues you might be having.

Could we ask you to drop us an email to studentvoice@arden.ac.uk including your Arden student number? That email comes directly through to this team and we’ll then be able to work with you to ensure everything is resolved.

Arden University

Rated 5 out of 5 stars

If I could give 10 stars

If I could give 10 stars, I would! Sanj has helped me me tremendously today. Definitely deserves a raise!

7 May 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi,

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have enjoyed during your time studying at Arden. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 2 out of 5 stars

The quality of teaching is low

The quality of teaching is low. Your lecture is supposed to be 4 hours long. Unfortunately, it's usually around 2-3 hours. There's no actual learning during lectures. Lecturers are reading from slides 90% of the lecture. You get printouts of what they are expecting you to do in your assignment. And this is it. There is NO learning. It's only about submitting your assignment. All this can be done online. In 2 years I have lost any desire to attend lectures. Lecturers are from different countries and backgrounds and some of them speak with a big accent which makes it difficult to understand them.

21 March 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Tina,

We’re very sorry to hear that you felt the teaching wasn’t up to scratch on your course. We have worked hard over the last few years on developing leading programmes which are accredited by industry and have invested in the best academics to design and lead them. We’d like to find out what’s gone wrong on this occasion and have a chat about what we might be able to do to make it right.

Could you please drop us a note on studentvoice@arden.ac.uk with your student number and any further details? That inbox comes through to this team directly and we’ll then be able to start looking into the matter.

Arden University

Rated 5 out of 5 stars

Nabila was wonderful and helpful

19 February 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi ABiraq,

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have felt supported during your time studying at Arden and I will pass on your great feedback to Nabila. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 5 out of 5 stars

I am so grateful and so happy with the…

I am so grateful and so happy with the help my coach Wendy Lo has given me! I was already panicking and with no clue how to deal with my situation and she sorted it straight away and was very supportive and helpful.

18 January 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Catarina,

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have felt supported during your time studying at Arden and I will pass on your wonderful feedback to Wendy. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 5 out of 5 stars

Super Mandy

I spoke to Mandy on the phone today at student support, super helpful and such a lovely lady. I had a difficult issue and she sorted it for me straight away putting me at ease.

8 January 2024
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Stacey,

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you have felt supported during your time studying at Arden and I will pass on your wonderful feedback to Mandy. Good luck with the rest of your studies!

Thanks,
Arden University

Rated 5 out of 5 stars

Incredibly helpful staff and treatment

Incredibly helpful staff and treatment, knowledgeable and professional. Thrilled with experience!

13 September 2023
Unprompted review
Arden University - Manchester logo

Reply from Arden University - Manchester

Hi Julian,

Thank you so much for taking the time to leave us a positive review! We're so happy to hear you received excellent support from our team and I will pass on your wonderful feedback!

Thanks,
Arden University

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