Arden University - Leeds Reviews 168

TrustScore 4.5 out of 5

4.6

15-16 Park Row, Leeds Study Centre c/o University of Law, LS1 5HD Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The university it self is brilliant and gives students a variety of great opportunities and also support. Teachers and other staff are helpful, kind, respectful and give great support and advice to st... See more

Company replied

Rated 5 out of 5 stars

Laura has been very helpful and caring she was thefirst staff of the University I met with has been so helpful towards my situation am so grateful with everything word and not express how much she w... See more

Rated 5 out of 5 stars

I was finding my course very stressful because, I was finding it difficult to understand as this is my first time at university. My student coach make me understand every bit of my assignment by takin... See more

Company replied

Rated 1 out of 5 stars

No help whats so ever just tell you they can't help and to go and look at forms. Never think that someone might be having serious difficulty. Refuse to give any letter and then ask for a review. What... See more


Company details

  1. University

Information provided by various external sources

Education provider, delivering programmes via Distance Learning, and Blended Learning at study centres in London, Birmingham, Manchester and Berlin.


Contact info

  • 15-16 Park Row, Leeds Study Centre c/o University of Law, LS1 5HD, Leeds, United Kingdom

  • 8002687737

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Review

The university it self is brilliant and gives students a variety of great opportunities and also support. Teachers and other staff are helpful, kind, respectful and give great support and advice to students.

22 September 2025
Unprompted review
Arden University - Leeds logo

Reply from Arden University - Leeds

Really appreciate your feedback, thank you for being part of Arden.
Matt

Rated 5 out of 5 stars

Accurate and fast

Accurate and fast, thanks a lot, Jack Wilson.

9 June 2026
Unprompted review
Arden University - Leeds logo

Reply from Arden University - Leeds

We really appreciate you taking the time to share this, thank you!
Matt

Rated 5 out of 5 stars

Very helpful

Laura has been very helpful and caring she was thefirst staff of the University I met with has been so helpful towards my situation am so grateful with everything word and not express how much she was patience with me.
Kind regards

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to give special thanks to…Shreya

I’d like to give special thanks to Shreya from the student support team for their outstanding help. Shreya communication was always prompt and reassuring, which made a stressful situation much easier to manage.

I’m truly grateful for her help and would highly recommend Shreya to any student needing support.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

No help whats so ever just tell you…

No help whats so ever just tell you they can't help and to go and look at forms. Never think that someone might be having serious difficulty. Refuse to give any letter and then ask for a review. What a cheek
Dealt with the same person before and it's like she can't be bothered. Just got another email from sherya offering no help just links. Apparently they are not trained to deal with student who want help due to mental crisis. When you ask for a call back they just send further links. Scam

15 April 2026
Unprompted review
Rated 5 out of 5 stars

This university has been great for me

This university has been great for me, as a mature student needing help juggling childcare, my neurodivergence and my child’s neurodivergence, going back to university would have been impossible without the support of the staff from Arden University Leeds. Special thanks to the student support team and Freddy for the help.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Very supportive and professional communication

I recently contacted the Student Support team regarding my timetable and medical situation. Although our communication was via email, the response was clear, professional and understanding.
Lily took the time to explain the process and next steps, and I felt supported during what can be a stressful time at the start of university. I appreciate the helpful and respectful communication.
Thank you for the support.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

They withdrew me from course because I…

They withdrew me from course because I field my assessment and they talk me to apply for different university I try many different universities and they won’t accept me because of my credit score I’m trying to appeal again

11 February 2026
Unprompted review
Arden University - Leeds logo

Reply from Arden University - Leeds

Dear Jaroslav,

Thank you for sharing your experience. We’re sorry to hear how distressing this situation has been for you.

At Arden University, decisions regarding withdrawal following failed assessments are made in line with academic regulations. However, we understand that this can be incredibly frustrating and worrying, especially when you are trying to continue your studies elsewhere.

If you are in the process of submitting an appeal, we strongly encourage you to contact our Student Support team directly so they can review your individual circumstances and guide you through the next steps.

Please email leedsstudentsupport@arden.ac.uk
with your full name, student ID number, and details of your situation so the team can investigate this thoroughly.

We appreciate you raising this and would like the opportunity to look into your case properly and ensure you receive clear guidance and support.

Arden University

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