date filter screen; time-out was active on older Chrome browser but casino login still worked. Transaction log made the KYC problem feel like another ticket at Sun 7:46.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Played a slot yesterday and it completely froze during the bonus round. When I refreshed the page my winnings were gone but the balance didnt update. Support said everything was fine, which it clearly... See more
Checked later, Wagering page #71736: bonus expiry moved forward with debit card while I was logged in. Mobile page gave a vague status note after another refresh.
live chat queue 26; email and live chat on the account page gave clashing answers about one withdrawal. Bonus screen showed the wrong status after another refresh.
2.9
Average
478 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
live chat queue 26
live chat queue 26; email and live chat on the account page gave clashing answers about one withdrawal. Bonus screen showed the wrong status after another refresh.
17 September 2026
Unprompted review
while making coffee
while making coffee: Transaction history loaded blank on cracked tablet, then worked on laptop still waiting
16 September 2026
Unprompted review
Immortal Romance locked mid-round
19 September 2026
Unprompted review
Wagering page #93870
Wagering page #93870; cashback was in the banner after 19 minutes, then zero in the cashier. Account history contradicted the cashier after the deposit was taken.
16 September 2026
Unprompted review
deposit through Revolut showed twice
deposit through Revolut showed twice, refund took several hours
19 September 2026
Unprompted review
90 € has been pending for six days now.
17 September 2026
Unprompted review
From the cashier page
From the cashier page: Casino KYC asked for the same card screenshot for the third time on a work break
16 September 2026
Unprompted review
dinner was on the stove
dinner was on the stove. Sweet Bonanza loaded, spun once, then left no round in history brilliant.
17 September 2026
Unprompted review
On mobile
On mobile, Support kept asking for screenshots already attached to the casino ticket hard to trust the cashier now wow
17 September 2026
Unprompted review
After login
After login, Bonus terms said slots count, but Wolf Gold barely moved wagering
19 September 2026
Unprompted review
after work
after work: On cracked tablet, the deposit field vanished behind the keyboard I stopped refreshing after that
17 September 2026
Unprompted review
Checked later
Checked later, Wagering page #71736: bonus expiry moved forward with debit card while I was logged in. Mobile page gave a vague status note after another refresh.
19 September 2026
Unprompted review
One more casino headache
One more casino headache: Verification email and casino profile showed two different statuses same story today
18 September 2026
Unprompted review
Before work
Before work, Lobby said new games, then opened the same old dead links no update after that ??
19 September 2026
Unprompted review
No thanks
No thanks, On tablet in landscape, the deposit field vanished behind the keyboard not exactly helpful wow
18 September 2026
Unprompted review
After login
After login, Cashback note said automatic, yet support told me to request it manually before my coffee went cold nope
17 September 2026
Unprompted review
Not ideal
Not ideal: Registration was quick, then the casino cashier asked for KYC only at payout
16 September 2026
Unprompted review
fine until payout
fine until payout: The same bank statement got requested again after ticket 5047
19 September 2026
Unprompted review
One more casino headache
One more casino headache: The casino homepage is tidy, the account area is where the mess starts nothing clear after that..
19 September 2026
Unprompted review
I asked why my 120 Euro withdrawal had…
I asked why my 120 Euro withdrawal had not moved since Lucy sent me advice for which did not answer the payment issue at all
18 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.