architectwatches.co.uk Reviews 

389
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, highlighting their elegant design and robust feel. The personalized engraving service is frequently commended for its precision and special touch, making gifts truly unique. Reviewers also appreciate the swift and efficient delivery, often receiving orders quickly and well-packaged. The overall service, from ordering to communication, is described as excellent and hassle-free. However, some people experienced issues with watches not running or having slight problems upon receipt, such as products that didn't function immediately.

What people talk about most

Product

Consumers are highly satisfied with the product, frequently describing the watches as beautiful, minimalist,... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful, minimalist design and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently praising the promptness and efficiency from... See more

Order

People report positive experiences with the ordering process, finding it quick, easy, and hassle-free, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful, minimalist watch. I bought this as a wedding day gift for my husband - I wanted something he could wear with any outfit but wasn't outrageously expensive. This was perfect - the handwriting... See more

Rated 5 out of 5 stars

This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more

Rated 5 out of 5 stars

Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more

Rated 5 out of 5 stars

Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

389 reviews

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1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(389)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow just wow!!!

Wow just wow!!!
I was looking for special gift for my partner and couldn't ask for anything better. Watch is amazing exactly what I was looking for and engraved message on the back it's just amazing.
I would recommend Architect watches for anyone who is looking for original and unusual gift!!!

18 June 2024
Rated 5 out of 5 stars

Such a classic watch

The watch is a present for my partner who will be 80 on the 27th and the watch with engraving is beautifull and she will enjoy it. Well done for a quality service.

10 June 2024
Rated 3 out of 5 stars

Architect Watch - Engraved

Awaiting a reply re metal strap as i was not happy with the leather strap it came with..

21 April 2024
architectwatches.co.uk logo

Reply from architectwatches.co.uk

Hi Nasher, looking at your order (#3102), I can see you certainly ordered a black leather strap, I will send you the order confirmation email again so you can see this. The good news is even though the watch is customised with a name on the back, our 'snap straps' can be changed in less than 1-minute, without any need for tools. Just simply change the strap over to the one you were supposed to order. If you look at all of our 5-star reviews, you will see we like to keep our customers happy, so please send us an email and we can help you get the correct strap. Kind regards, Kasia.

Rated 5 out of 5 stars

Perfect wedding gift

This has made the perfect wedding present for my fiancé. The watch is elegant and smart looking. The engraving of my handwriting on the back has been done perfectly and has made the gift so meaningful to us. Very happy!

1 April 2024
Rated 1 out of 5 stars

still not arrived !

29 March 2024
architectwatches.co.uk logo

Reply from architectwatches.co.uk

Hi Andy, happy to look into this for you. I see you placed the order on 29th March (Bank Holiday). With the Monday also being a Bank holiday (1st April), you can likely appreciate Royal Mail do not operate these days. The watch was dispatched on 2nd April, the very next day Royal Mail collects from us. The order was placed with RM48 Tracked, and looking at the tracking details, it was delivered within the correct timeframe. I hope you love the watch and our apologies for the Easter delay. It would be nice if you kindly reflected on your 1-star review.

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