architectwatches.co.uk Reviews 

389
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, highlighting their elegant design and robust feel. The personalized engraving service is frequently commended for its precision and special touch, making gifts truly unique. Reviewers also appreciate the swift and efficient delivery, often receiving orders quickly and well-packaged. The overall service, from ordering to communication, is described as excellent and hassle-free. However, some people experienced issues with watches not running or having slight problems upon receipt, such as products that didn't function immediately.

What people talk about most

Product

Consumers are highly satisfied with the product, frequently describing the watches as beautiful, minimalist,... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful, minimalist design and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently praising the promptness and efficiency from... See more

Order

People report positive experiences with the ordering process, finding it quick, easy, and hassle-free, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful, minimalist watch. I bought this as a wedding day gift for my husband - I wanted something he could wear with any outfit but wasn't outrageously expensive. This was perfect - the handwriting... See more

Rated 5 out of 5 stars

This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more

Rated 5 out of 5 stars

Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more

Rated 5 out of 5 stars

Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(389)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Watch!

Fast Delivery. Inscription clear and readable on the back! Beautiful watch - looks far more expensive than it was. And, most importantly, husband very pleased with his present! :)

21 July 2025
Rated 5 out of 5 stars

Super service A+

Ordered this watch for a family members special birthday
Even better in the flesh
A delicate, elegant timepiece that will be a classic

29 June 2025
Rated 5 out of 5 stars

excellent service

excellent service - even called to check a spelling error (made by me!) and ensured it was fixed before sending. Really quick delivery too! Would highly recommend. Thanks again!

8 July 2025
Rated 5 out of 5 stars

anniversary gift

Gifted the watch for my husband for our 1st year anniversary and he loved it so much! He was in tears when he saw my handwriting on the back of the watch. I'm happy about this purchase

7 July 2025
Rated 5 out of 5 stars

Perfect gift experience

Was easy to order and leave a personal message that was inscribed onto the watch. Really fast delivery and excellent packing. Overall a perfect company to buy the perfect gift from.

3 July 2025
Rated 5 out of 5 stars

Fantastic Customer Service

I ordered the wrong strap size by mistake and asked if I could make an exchange. Architect watches sent a replacement straight away without the need for me to return the other strap.(I was quite happy to do so) Fantastic service. Thank you

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully styled and good service

I spent a bit of time researching for a new watch, and so far, I'm really pleased I found this one. The reviews were positive. Time will tell on its reliability but I'm delighted with the styling and quick delivery. Thank you.

20 June 2025
Rated 5 out of 5 stars

Beautiful watch

Beautiful watch, that came engraved just as I had requested. Delivery was quick and the watch was very professionally packaged.

28 May 2025
Rated 1 out of 5 stars

Watch does not work

Watch does not work. Battery dead or other malfunction. Very bad show.

28 May 2025
architectwatches.co.uk logo

Reply from architectwatches.co.uk

Hi William,

Thank you for your feedback, and I’m really sorry to hear your watch wasn’t working on arrival. This is extremely rare, as every watch is tested before dispatch, but clearly something went wrong here.

We offered you a replacement or a full refund on the same day you emailed us, and we’re always happy to resolve issues immediately.

Our sincere apologies again — your experience should have been much better. If there’s anything more we can do, please let us know.

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