Architectural Plants Reviews 15

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

It’s always difficult visiting any Centre for plants with a disabled person.

It’s always difficult visiting any garden Centre with someone in a wheelchair- AP greeted us with tea and biscuits we found the shrub we wanted (forgot it’s name - but AP sent us the info), at closing time members of staff were relaxed and didn’t hurry us along. We’ve been doing business with AP for over 20 years and will look forward to our next visit. John and Sarah

24 April 2026
Unprompted review
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Reply from Architectural Plants

Thank you John and Sarah, it was a real pleasure to welcome you back again. We’re so glad you felt comfortable and well looked after during your visit. It means a lot to us that you’ve continued to come back over the years, and we truly appreciate your support. We look forward to welcoming you again soon.

Best wishes
Guy & Team AP

Rated 5 out of 5 stars

Excellent professional service.

We had an exemplary professional service from this company. From design to execution everything was done with knowledge expertise and pragmatism. Elis was fantastic. He took time and thought to absolutely drill down on what the site required. I would unhesitatingly recommend this company. It is rare to find a company attuned to your particular requirements and then translates them into exactly the reality you envisaged. The finished garden is beautiful and was planted quickly. They went above and beyond. Elis is singled out as he took considerable time and trouble to ensure we got exactly what we wanted.

8 April 2026
Unprompted review
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Reply from Architectural Plants

Dear Haylee

Thank you for such a thoughtful review. We are so pleased to hear how happy you are with the finished garden and the overall experience. Elis takes real care in understanding each space and getting the details right, so it is great to know that came across. We really appreciate your recommendation and hope you continue to enjoy the garden as it settles in.

Guy Watts - Owner/MD

Rated 4 out of 5 stars

Nice Plant But Smaller Than Advertised

I ordered a Rosmarinus Gorizia, it was advertised as being between 40-50cm high and 20-50cm wide, the one I received was just 30cm high and 25cm wide, although a nice plant which hopefully will grow I am disappointed as for the price I paid I was expecting a larger plant.

17 March 2026
Unprompted review
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Reply from Architectural Plants

Thank you for your feedback, we really appreciate you taking the time to share it.

While it is no excuse, our online shop is still a relatively new venture for us and we are continuing to learn and improve. This is a homegrown plant, and we selected what we felt was the nicest example from our stock, choosing one that was full and well shaped. That said, we are sorry it fell short of the height you were expecting.

We apologise that we did not contact you about this at the time. Your feedback has helped us review and address this issue across our online shop to ensure clearer communication going forward.

Thank you again, and we hope this experience will not put you off shopping with us again.

Guy Watts, Owner /MD

Rated 5 out of 5 stars

Skillful, experienced and friendly staff selling stunning specimens

We have recently returned to Architectural Plants for our third garden design project. The team are great to work with, they speak our language, make great specimen suggestions in response to our design ideas....and, most importantly, genially steer us away from plants we would be likely to kill!!

For this project, we worked closely with the logistics team, successfully working through ways we could mitigate costs to bring the total closer to our budget. We were then blown away by the installers. It was clear that Fred and the team worked together regularly. From the time they arrived, the energy levels, banter, passion and professionalism was impressive.
They were used to clients being picky and changing their minds, more than once. They exhibited
saint-like patience throughout!!
All in all, a first class experience and team effort. We are delighted with the result, the planting has transformed our garden and we want to extend our thanks to all those involved.

4 October 2025
Unprompted review
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Reply from Architectural Plants

Thank you so much for this lovely review, Andy. It has been a real pleasure working with you again. The team always love it when they can come back with new ideas for planting and help to enrich your garden. We also love it when we can share the excitement. It’s fantastic to know how much you enjoyed the experience and that the latest transformation has made such an impact. We look forward to catching up with you and of course, returning again should you decide to embark on another chapter in your garden. Guy & Team AP

Rated 5 out of 5 stars

A gardener’s dream of a nursery!

We only have a small garden but it includes a much loved Birch tree - Betula Jacquemontii - which needed pruning without spoiling the beautiful nature of the tree. Jay was so helpful in arranging this at the correct time of the year and Simon & Paul carried out this work this morning. They were so friendly, as are the whole team at Architectural Plants, and we are delighted with their work. A visit to their wonderful nursery is a treat and there is so much advice on hand when choosing your plants and trees. They are indeed a very special company!

10 November 2025
Unprompted review
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Reply from Architectural Plants

Dear Chris, thank you for this glowing review. We're so pleased we've been able to give your Betula some real sculptural shape and form and that we've been able to show you to the art of Creative Maintenance! Jay & Team AP

Rated 5 out of 5 stars

Brilliant day out & stunning plants

We’ve just renovated our new home and weren’t sure how to elevate our back garden. A friend recommended Architectural Plants near Pulborough (we’re in Horsham), and we were amazed by the variety of trees, plants and flowers on offer. Our garden isn’t big enough for some of the larger specimens we fell in love with, but it was still a joy to wander around and get ideas — in fact, it made a great day out in itself.

We ended up buying a beautiful evergreen Japanese maple plus a few garden accessories, and they’ve instantly lifted the space. The nursery is well laid out, inspiring, and perfect for browsing whether you’re planning a full redesign or just looking for that one special plant.

Highly recommend — we’ll definitely be back!

4 August 2025
Unprompted review
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Reply from Architectural Plants

Dear Simon

Thank you for taking the time to write this lovely review. So pleased we could help you hunt down the perfect Acer for your garden. Looking forward to seeing you again, soon. Guy & Team AP

Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough. They transformed our garden, magically over three days providing all of the full size or nearly full size bushes, plants and trees.

Our experience began with a tentative enquiry about our dull back garden, worn out with years of football and children playing in it. Our designer created the loveliest hand drawn garden, accompanied by a detailed breakdown of the suggested plants and the reasons behind each one. We then spent a lovely afternoon walking round the nursery watching the sold tags being placed on our gorgeous plants.
On the day the team arrived, all smiles and within a few hours the ground was prepared and the planting began under the watchful eye of the designer.

What I loved about Architectural Plants was the involvement, that they kept us fully in the loop, were keen to listen to our ideas and to incorporate our pond into the overall design.

When people now see our garden you can guarantee the first reaction is wow, followed by a guided tour. For much less than the price of a new kitchen we have the garden of our dreams. We absolutely love it, love the care and attention the team lavished on the design and installation and how nothing was too much trouble.
I have recommended them several times over because in my opinion and that of my husband, they exceeded on everything. I would give them 6 gold stars if I could.

26 September 2024
Unprompted review
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Reply from Architectural Plants

Thank you for this 'six' star recommendation, Dee. As you know, we have loved working with you to create your very personal dream garden. What makes us even happier is that we know how much happiness it brings you. Keep us in the loop for the next timely creative maintenance visit - we hope to see you soon. Guy & Team AP

Rated 5 out of 5 stars

AP is just simply brilliant

AP is just simply brilliant! I would highly recommend them. The help we got was excellent and the plants arrived in immaculate condition. This is the only place to go to in my opinion if you want excellent service, great value, and a fantastic garden that I will be able to enjoy for many years to come!

1 September 2025
Unprompted review
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Reply from Architectural Plants

Thank you for such a glowing review. Sophie thoroughly enjoyed helping you with your new plant choices. Do let us know how they settle in to your garden. We look forward to seeing you soon. Guy & Team AP

Rated 5 out of 5 stars

Great plants, extensive stock, knowledgable and helpful staff

Recently discovered this gem. It's a lovely environment bursting with an enormous variety of trees, shrubs, bushes, grasses and all sorts of other treasures. We turned up unannounced but were made very welcome by Jenny. Easy to book an appointment on their website. Doug was very knowledgable and helpful, taking the time to show us around the whole range. The planting team were a credit to AP, friendly, courteous and considerate. Very pleased with the end result. Will definitely use again.

8 September 2025
Unprompted review
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Reply from Architectural Plants

Thank you for your kind words and 5 stars, Stephen. We hope you enjoy your new Yuccas & grasses. Doug, Ginny & The Planting Team @ AP

Rated 5 out of 5 stars

great quality plants with great quality service and aftercare

I have used Architectural plants to create a show garden and the end result is outstanding. The quality of the plants provided was outstanding and now a year after they planted them it is looking absolutely stunning.
Not only were the plants of great quality the customer service has been outstanding from walking me through their impressive selection to installation and aftercare I couldn't be happier.
This clearly is a business with customer service at heart

7 April 2025
Unprompted review
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Reply from Architectural Plants

Thank you, Martin. Equally, Baker's Garden Buildings are a highly professional team creating exceptional projects. We're very proud of our partnership. The show garden is looking fantastic. very much looking forward to our next project together. Guy & Team AP.

Rated 5 out of 5 stars

Architectural Plants is highly recommended

I have recently used Architectural Plants for plant maintenance, as well as for new evergreen features and topiary design. Exemplary service both on and off site, firstly when meeting the team for advice on what’s right for my garden, as well as when conducting the work at my home. It’s a beautiful place to visit too, the selection is amazing - fully recommend.

21 June 2025
Unprompted review
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Reply from Architectural Plants

Thank you for the super review, Craig. We all hope you'll get plenty of time to enjoy your new garden design and plants this summer. Any advice and support you need on keeping your topiary and Niwaki trees looking their best do let our Designers and Creative Maintenance Team know. Looking forward to seeing you again at our nursery soon. Guy & Team AP.

Rated 5 out of 5 stars

AP are excellent

The team at AP are always extremely helpful, have so much knowledge about their plants and generally cannot do enough to ensure I am happy.
These guys are nothing short of excellent!!

2 June 2025
Unprompted review
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Reply from Architectural Plants

Thank you for your 5 Star Review. The appreciation is mutual. Looking forward to returning to your garden for the next exciting stage of Garden Design and Planting. See you soon. Guy & Team AP.

Rated 1 out of 5 stars

They expect you to collect from the other side of the UK?

I so wanted to buy one of their plants. But when I went to checkout it was collect only. Apparently, they will deliver to TR9 but not to TR12!!
TR9 is not that far away and we go their all the time. Every other online plant seller will deliver to us.
What on earth is the matter with them?

7 June 2025
Unprompted review
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Reply from Architectural Plants

We’re sorry to read you have experienced difficulties booking a delivery to TR12 from our online shop. Thank you for bringing this to our attention. We have rectified this technical glitch. Small & medium boxed orders can now be delivered to TR12. However, larger plants do require a conversation with our team prior to delivery in case of difficult access and for the best protection of the plants. We’d like the opportunity to talk through your online experience in more detail as we are still developing this relatively new aspect of our business. Please contact me at guy@architecturalplants.com should you wish to discuss this further.

Managing Director - Guy Watts

Rated 2 out of 5 stars

After sales slightly iffy in our…

After sales slightly iffy in our experience. Spent a material amount on some mature trees. Had some changeable watering advice and responsiveness slipped considerably after point of sale. Won’t use again.

2 July 2024
Unprompted review
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Reply from Architectural Plants

We’re sorry to read your review. This is really disappointing to hear and we’d like the opportunity to talk through this experience with you in more detail. Please contact me at guy@architecturalplants.com should you wish to discuss this further.

Managing Director - Guy Watts

Rated 5 out of 5 stars

A plant lovers dream

Although we live locally, we had never visited this nursery before. It is an absolutely wonderful treasure trove for any plant lover, and we will be back (frequently!) The plants are all in superb condition, with an enormous variety to choose from. The staff are very professional and knowledgable, but also friendly and helpful. Can’t wait for the coffee shop and the event programme to open fully

10 July 2021
Unprompted review
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Reply from Architectural Plants

Thank you for your generous words, Vivienne - they really mean the world to us. We are delighted you had such a wonderful time hunting for plants and exploring our nursery with Amy. We would love to know how your new plants have settled in and shaped up, so please let us know when you next visit. We look forward to seeing you soon. Guy, MD & Owner

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