Archies Footwear Reviews 

2,231
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,231)

475 reviews in the last 12 months

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Rated 5 out of 5 stars

Need every color

I got these flip flop in pink for my birthday, I asked my family to get them because of the good reviews. Due to me getting older I have not been able to enjoy walking in flip flops for years. I put these on and stayed in them 5 hours walking up and down the street of down town Chicago. My feet felt great when I arrived home. I need all the colors now.

30 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Krystal,

Thank you for your review! We're thrilled to hear that your pink Archies were such a great birthday gift and that they lived up to the reviews! 🫶

We hope you continue to enjoy your Archies, and we completely understand wanting them in every color!

Kind regards,
Indya

Rated 5 out of 5 stars

Great support

I have had problems with my Achilles for about 6 weeks. I have been wearing my new Archies for about 4 days and today the pain has almost gone. The arch support has been amazing, will definitely buy more colours, extremely comfortable

1 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Laura,

Thank you so much for your wonderful review! We're thrilled to hear that Archies have already made such a positive difference.

We hope they continue to keep you feeling comfortable, and we can't wait for you to try more colours!

Thank you again for your support. 🩵

Kind regards,
Indya

Rated 5 out of 5 stars

My feet love these!

Super comfortable flip flops, and excellent customer service too … Thank you on both accounts. Wish all Companies were as responsive and professional. I absolutely 100% recommend Archies Footwear 😀

31 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Vivienne,

Thank you for your wonderful review! We're delighted to hear you're enjoying the comfort of your flip flops and that our customer service team provided a great experience. Your kind words and recommendation mean a lot to us. We hope you continue to enjoy your Archies!

Kindest,
Indya

Rated 5 out of 5 stars

10/10 Customer service…

My experience of the customer service was 10/10. So responsive and solution found within a few hours. The products are amazing too!! Why can’t all retailers be this good?

31 May 2026
Unprompted review
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Reply from Archies Footwear

Hi Rosie,

Thanks for your great review! We're thrilled to hear that you had such a positive experience with our customer service team. We're glad you love the products too!!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Honestly the best flip flops ever

Honestly the best flip flops ever.
They are so comfortable and the colour choice is amazing. I couldn’t understand why you would need more than one pair, but after wearing the first pair the whole of my holiday and I am now ordering a couple of other colours.
The 60 day comfort guarantee is a great idea too, but I wouldn’t expect many returns!
The only thing that would be better is free returns, so you could order a selection.
Highly recommend trying these 😁

9 May 2026
Unprompted review
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Reply from Archies Footwear

Hi Carol,

Thank you for the fantastic review! We're so pleased to hear you're loving the comfort and colour range. It’s always great when one pair turns into two (or more!). We also appreciate your feedback regarding returns and will certainly pass it on to our team. Thanks again for your recommendation and support!

Kindest,
Indya

Rated 5 out of 5 stars

Outstanding customer service

The arch support is amazing, and really helps my plantar fasciitis - in fact, I struggle to walk comfortably without them, or my arch support sketchers. However, I had problems with my flip flops being too tight across the straps which caused me pain and sore red marks. I reached out to customer support and they replied same day asking for photos of my feet to confirm sizing was right, and then said it was, so to try stretching techniques. They sent me pictures and videos on how to do this, and it’s amazing, my flip flops now fit perfectly!

I also had an issue with a small area of damage which looked like it might get worse over time.

I reached out again and again got an almost instant reply. Due to the warranty you get, they agreed to send me a replacement pair no problem.

Outstanding customer service and no risks whatsoever if you want to try these flip flops. You can’t lose. If you suffer with your feet like I do, order a pair or two today!

30 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tracey,

Thank you so much for your wonderful review! We're delighted to hear that the arch support has helped with your plantar fasciitis and that our team was able to assist with the fit of your flip flops. Your kind words about our customer service mean a lot to us. Thank you for your support, and we hope you continue to enjoy the comfort of your flip flops!

Kindest,
Indya

Rated 5 out of 5 stars

Best flip flops ever created

Best flip flops ever created. I can walk in these all day and my feet feel great! Customer service is great too!

28 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Michelle,

Thanks for the awesome review!

We appreciate your support 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Customer Service was amazing!

The customer service took time to help me look at my order/return and was able to solve my request and I can’t wait for the arrival. Thank you for trusting my honesty

I will continue to support and wear your product with pride….

29 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi MaMa,

Thank you for taking the time to share your experience. We're delighted we could assist with your order and provide a positive outcome!

Thanks for your support. 🩵

Kindest,
Indya

Rated 1 out of 5 stars

I wanted to love these flip-flops

I wanted to love these flip-flops. They looked great, I love the old school look. They were comfortable. The arch support was exactly what I wanted.
Since I live in Maine our summers are short. I purchased them last summer and wore them a handful of times.
I brought them out this summer, and after one wear, the thong ripped from the base.

27 May 2026
Unprompted review
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Reply from Archies Footwear

Hey LK,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

first off… the customer service in this…

first off… the customer service in this company is exceptional!.I had the pleasure of working with a gentleman named Paul and he really delivered exactly what I was looking for. I love Archies and will continue to wear and share the amazing fit they have given the world! AMAZING FLIP FLOPS!

27 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Darlene,

Thank you so much for the amazing feedback and kind words! We’re so happy to hear Paul was able to help you. Thanks for being part of the Archies family, it's great to hear you love our flip flops!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Great customer service and product!

Great customer service and great product! I was sent the wrong item and they quickly sent out the correct item and also let me keep the original item sent. They were quick to reply to my email and handled the entire process quickly and professionally.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tara,

Thank you so much for your kind words and understanding! We’re really glad we could resolve the issue quickly and get the correct item to you. Providing great customer service is very important to us, so we truly appreciate you taking the time to share your experience. We hope you LOVE your Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Slides are plastic garbage for $100 including…

Plastic garbage for $100 including shipping. Slides even come in a box. If you return they take a $10 fee from you. Customer service is patronizing if you email. Scammy company and I don’t believe their review system is transparent. The arch is barely there, there is nothing special about these slides- the positive reviews are all for the flip flops I have come to find out. The thongs seem to be well liked but I won’t be finding out as I will never give this company my money again. Just overall awful experience.

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Nicole,

Thanks for taking the time to leave your review.

We have addressed your concerns with you directly via email. If there’s anything else you need, please don’t hesitate to reach out.

Kind regards,
Annie

Rated 5 out of 5 stars

Very comfortable and fit very nicely

Very comfortable and fit very nicely. Definitely feel my feet are more supported than in traditional flip flops. Highly recommend.

26 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Julie,

Thanks so much for your great review! It's amazing to hear you love the comfort and support of Archies! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Don't bother if you're in EU your order…

Don't bother if you're in EU your order won t arrive and they'll issue a refund which will take over a month to hit your account. One way to get money in I suppose take orders you can't fulfill and then lengthy refunds. Buyer beware.

25 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Laura,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 1 out of 5 stars

Very disappointed with the overall…

Very disappointed with the overall service and the entire ordering process. I placed my order weeks ago and experienced extremely poor communication and long delays, with tracking showing no real movement for an extended period. I eventually had to contact the company myself to chase updates and request a resolution.

While I appreciate that a refund was finally issued, the experience from start to finish was frustrating and stressful. Customers should not have to repeatedly follow up for basic information about an order they have already paid for. Unfortunately, based on my experience, I would not order from this company again.

7 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Emma,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email regarding this. Please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome! They got me to me right away with my shipment problem, and problem was taken care of within an hour. It was the best customer service experience I had! I already have a pair of this slippers and I love it! It actually helped with my plantar fasciitis! It is kinda pricey but so worth it! And wouldn’t mind buying more!

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jane,

Thanks for your review! We’re so glad we could quickly sort out your shipment issue. It’s also great to hear your Archies have helped with your plantar fasciitis. We really appreciate your support and look forward to keeping your feet happy! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Love these

Love these
Fully met my expectations. Lightweight, perfect fit. Comfortable and versatile. Delighted with my new slides and these will be a summer staple until they wear out...which, judging by my Archies flip flops, will be several years.

12 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jacquie,

Thanks for the great review! We’re so happy to hear your new slides are a perfect fit and living up to expectations. Thanks for your continued support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service

I ordered the slides but the flip flops were sent in error. I emailed Archie’s and they literally got back to me straightaway. Once I sent them a photo of label and shoes, they sent me the correct ones. Stating I didn’t have to send the wrong ones back! Excellent customer service and care. I now have a few different colours and will buy more.

24 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Louise,

Thanks so much for your kind words! We’re glad we could quickly sort things out and get the correct pair sent to you. We appreciate your support, and we hope you love your new Archies! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

I have ordered over 7 pairs of…

I have ordered over 7 pairs of Archie’s, this last pair the order got mixed up. Things happen! Right away Archie’s took care of the mixed up and shipped me off the new correct pair and let me keep the ones that were delivered by mistakes. They are the best!!!

22 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kathi,

Thanks so much for your review and for being so understanding! We’re glad we could quickly sort out the mix-up and get the right pair to you. Enjoy your Archie’s and thanks for the continued support! 🩵🩵

Kindest,
Indya

Rated 5 out of 5 stars

Best customer service!

I love Archies. Not only are they the most comfortable flip flops I’ve ever worn, but they literally last FOREVER. I received my latest pair (purple Açaí!!) and while I was stretching the straps, one broke. I immediately emailed customer service, and Miah was so helpful. She made an exception and sent me a brand new pair before the damaged pair is returned, because she was aware I needed them for an upcoming trip. You can tell Archies trusts and appreciates their customers.

21 May 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Melanie,

Thank you so much! We’re really glad to hear you love the comfort and durability of your Archie’s. It’s also wonderful to hear you had such a positive customer service experience — we’ll be sure to pass your kind words on to the team.

Thanks so much for your support 🩵

Kindest,
Indya

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