Ordered a sweater using the sizing chart. The shirt was so little, my granddaughter wouldn’t be able to wear! Sent a email to service at Arcbala to start an easy return (per their website), and they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got 2 dresses, both white, one had a gold stripe effect which while still pretty was more brown than gold when received. Also got a medium, ( am size 12/14 Uk size, found the medium a little tight.... See more
I love this dress! The garment quality is exceptional. Fabric holds its shape yet has a stretch. Who doesn't love a dress with pockets! And, did I say I also got it on sale! Sometimes you worry when... See more
All 3 dresses are perfect! The white and rose color dress is amazing and light and made out the thin and light and wind like material we are used to w this brand. The other 2 dresses are a perfe... See more
Company details
Written by the company
Rolletto Casino keeps the UK floor open around the clock: thousands of slots, roulette and blackjack tables, live dealers and a sportsbook running alongside. One Rolletto Casino login covers desktop and mobile, with GBP balances and withdrawals cleared the same day on verified accounts. Reading a Rolletto Casino review before your first spin? We set out our match terms, wagering and cash-out limits in full, so nothing surprises you at the cashier.
Contact info
United Kingdom
- arcbala.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM
Ordered a sweater using the sizing chart. The shirt was so little, my granddaughter wouldn’t be able to wear! Sent a email to service at Arcbala to start an easy return (per their website), and they’re trying to get me to accept $15 and keep the sweater. I will NEVER order from them again. Their website is deceptive; the products can not be in the U.S. because it takes so long to get your merchandise.
BUYERS BEWARE!!!!!! MAY NOT GET WHAT YOU’RE EXPECTING! RETURNS ARE ANYTHING BUT EASY!
I love this dress!
I love this dress! The garment quality is exceptional. Fabric holds its shape yet has a stretch. Who doesn't love a dress with pockets! And, did I say I also got it on sale! Sometimes you worry when you see items that are reasonably priced. I can honestly say that you will not be disappointed by the craftsmanship and the quality of the dress.
I am 5'9" tall and the length just grazes the top of my feet. I received the dress within 10 days of ordering it and will definitely be ordering quality pieces like this again!
Run away
Terrible experience, terrible clothes. Pants fit like MC hammer, and returns are offered for less than 25% of what you purchased it for.
Honestly terrible
Honestly terrible. I order a dress from this site approximately 3 months ago and have yet to receive it. I have reached out to customer service in which they provided me a tracking number (which I was already given). Reached out to them again and they said it takes “several days for tracking to update.” Again, it’s been months since I ordered this piece. Contacted customer service, again, and stated I am done waiting, as it is getting too late and will no longer need what I ordered, as I’m sure the event will happen before the dress arrives. Customer service replied, again, with “please wait patiently for tracking to update, as it may take several days.” This site is a scam with terrible customer service.
True to size and great quality
True to size and great quality . Very happy with my purchase .
Do NOT Do Business with this company
Do NOT Do Business with this company. The 4 Stars are not true and find it hard to believe a company shipping clothing that is completely different from what you ordered and advertised is getting a true rating. Trust that if it’s to good to be true! Price wise your paying for clothing that is made cheap and isn’t what it looks like in the advertisement.
Horrible company
This company is a sham. They are horrible. What I got was not what I ordered. I have tried to return and they are fighting my return. They first told me to keep and they would refund me $9 of my $53 order. I told them I wanted a full refund. After days of arguing they wanted me to pay to send to Dubai. I sent to the address where it came from in New Jersey and they informed me they would not refund unless it was sent to Dubai. They are HORRIBLE!!
I've ordered 4 dresses now
I've ordered 4 dresses now, and I'm about to buy more. I love how these are true to size and flattering to a womanly shape.
Order was processed and delivered as…
Order was processed and delivered as promised. The outfit was true to the picture. Thank you
The outfit is cute
The outfit is cute, great material and love the color. The only issue I had was shipping took longer and I had to email the company to find out the status of my order, in saying that they were prompt to get back to me with an update. Overall I held my breathe not sure what to expect - I would order from them again.
Absolutely loving it 🥰
From purchasing the item, to customer service and delivery everything was brilliant!!! The dress is an absolute dream, great quality and the pictures on the website don’t do it justice, it’s even more beautiful than what you are able to see online 🙂Very pleased with the purchase, would highly recommend and I’ll defo be back ordering some more!!!!!
Thought it was the proper size and…
Thought it was the proper size and image as it looked. Learned my lesson on shopping online
The dress is beautiful!!
Ok but not amazing
V neck cardigan is nice, but not high quality, feels a little “stiff” to wear & the neck line at the back is out of shape. Buttons are plastic looking.
The Maxi dress is nice. Would have been better if it came with a belt as modelled. Doesn’t look or sit right without a belt.
Loved it
Loved it. It is just how it was described.
Will for sure buy again.
Was happy with the service and the…
Was happy with the service and the clothing. It was what I expected
I ordered the two dresses and they…
I ordered the two dresses and they arrived within 2 weeks. Nice quality of clothing. The dresses are adorable. However, I have to return for larger sizes.
Their clothes are well made and…
Their clothes are well made and beautiful.
I love this outfit however it ran small…
I love this outfit however it ran small for me. I will be exchanging for a larger size. I purchase a small exchanging for a medium.
Bought 3 pieces and they were delivered…
Bought 3 pieces and they were delivered a week later. To my great disappointment, the design and cutting differ greatly from the picture posted. Besides the quality is really lo look cheap and not worthy the price at all.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
