Arcadesystems Reviews 

I've used this service 3 times now. I've found the communication to be exceptional. If I have any questions they always get back to me within the hour. Always very friendly. If you're interested in your arcade games and retro consoles, this is the company to use. You won't be disappointed.

Got to give it up to everyone at ArcadeSystems for their dedication and support to the retro community. Not only do they offer these great game collections but when it comes down to customer service, my hats off to them as they are quick to reply and help you with your questions or troubles you might encounter along the way. I highly recommend their services and products to anyone that is either starting in this journey or is already highly active in retro gaming! Thanks ArcadeSystems for all you do!

Nul impossible a telecharger correctement

Took a while respond but needed help after I purchased and have not gotten a response yet.

Always delivers a great download with very good connection. Plan to buy more

I never received my my product request Ithey told to go to some type of site I couldn't really understand it was a pain to get in abd when figured out it was a a download button it didn't work I try tell customers service they kept telling me the same and it very confusing I never got refunded for not receiving anything.

Best of the best!

The response took about a week longer that expected. When finally received the details worked well.

Great communication with Scott and got exactly what I wanted.
Just recently purchased the SD card 1.5tb for steam deck and absolutely having a blast playing the games I loved growing up. I had bought another SD card previously from another site and while jam packed with retro games didn't have as many of the console games I wanted to play.

This SD card has 280 GameCube games, 307 PlayStation 1 games, PS2, Xbox and loads of switch games (evening has dark souls for switch)

All work great and easy to pick up and play which is want I wanted

Couldn't recommend the company enough amazing service and production

Amazing company. Personally, I would say ignore any poor reviews, of which there are very few anyway.

I have bought from these chaps a few times now, and they are top notch.

All of the downloads have worked perfectly. I came into a bit of bother with the 1.5tb Steam Deck (On my PC, not their issue), but the Customer Service was amazing, they got the problem sorted and they went way above and beyond what they needed to.

Also, the 1.5tb Steam Deck download works like a charm and is just a perfect build.

Can't recommend them highly enough. Buy with confidence.

I have not finished downloading but I love what I see so far I bought the 16tb LaunchBox . I have had launchbox in the past its real easy to add new roms or gaming systems I have also bought retropie from you in the past I am a returning customer the retropie was fantastic thats all I can review thank you for your great service

Bought the 75tb download drive. Had the same issues with download speeds that other reviewers have had since August despite being constantly told new servers coming on line/just come online which would speed things up, would have taken me just over a year to download everything. Confirmed with Scott I could have a refund, raised the ticket as requested and after 7 days still nothing so opened a dispute with PayPal and refund actioned within an hour.

Probably would be an excellent purchase if they were to sort their download system out and stop selling to more customers who will all want to download at once making things worse

Misunderstanding happened when I read 24/7 support .. thanks for replying
And I hope see my tracking number soon

Buy with confidence. This is the fourth dowload I have received, and once again Scott is great to deal with. There is a day time difference, but they are easy to communicate with, and the tech support is good. It's a small operation in a small hobby. These guys are very busy, so email can take a day - so what? I am very satisfied with my purchases and this company.

Great support en quick respone to my mail.

The 1.5TB build i bhought for the steamdesk works perfect, thank you!

Terrible customer service and poor customer support.

Great systems and very helpful when you become stuck, Scott really goes out his way to help

Great service, good support, and excellent packages for a large amount of different platforms.