Arca Reviews 

986
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

More gymnastics classes would be great! The ones at Gøglerskolen are always so busy and having one at Spartan Mentality would be awesome. Also, it is great to have some classes specifically in English... See more

Company replied

Rated 5 out of 5 stars

Love the place. Good vibes, staff is very polite and attentive. And so are the people that come to work out. I specially enjoy training at Arca Fundamentet, but I also go to others. If anything I... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with my experience in Arca so far. Everyone in the sessions is nice and helpfull. The coaches are super friendly and they explain the exercises really well, even if in danish hehe Th... See more

Company replied

Rated 5 out of 5 stars

Patrick from customer service was super helpful and friendly. He went out of his way to help me sort out some issues with signing into the app, which I really appreciated. The gym has that old-scho... See more

Company replied

Company details

  1. Fitness Center
  2. also in
  3. Gym

Written by the company

Arca er Danmarks største udbyder af holdtræning af meget høj kvalitet. Vores tilgang til træning er unik og vi tror på, at du bliver bedre, sundere og stærkere af at træne med os. Arca betyder box på latin. En box er meget mere end et træningscenter og her er vi fælles om at træne. Fælles om at udfordre kroppen, lege, løbe og svede. Vi er ikke et fitnesscenter. Her er ingen spejle, ingen instruktør med mikrofon og ingen, er overladt til sig selv. Arca startede vi, da vi drømte om bedre og sjovere træning end hvad du kan finde i de gængse fitnesscentre – og fordi det ikke passede ind i deres verden. Vi ville bevæge os, uden at blive begrænset af æstetik, maskiner og monotone workouts. Derfor er dét, vi laver hos Arca ikke noget, du finder andre steder. I dag dukker tusindvis af medlemmer op hver dag op og træner, og selvom vi nu er at finde i alle de større danske byer, er det stadig din lokale box, du træner hos. Vi tilbyder ubegrænset træningsmuligheder i alle boxe og du bliver altid taget godt imod, uanset hvilken box, du træder ind i. Hver eneste box omfavner det helt særlige træningsfællesskab, hvor du kender din træner og hilser på ham og hende, du træner side om side med. Kom ned og træn med os i en af vores 20 boxe i Danmark.

Arca - Sundere. Stærkere. Sammen

Written by the company

Hos Arca er vi fælles om træningen. Dig og din træner – og resten af holdet. Sammen knokler vi for at blive sundere og stærkere. Vi bruger vores krop til dét, den er skabt til, udfordrer den og lærer nye færdigheder.
Træning hos os er sjov og effektiv træning. Vi træner funktionelt og intelligent, så vi både styrker kroppen nu og på lang sigt. Vi bruger alt fra sjippetov til kettlebells og tilrettelægger træningen så alle kan være med.

Contact info

Promotion box for Arca

Få et godt opstartstilbud!

Kom i dit livs form. Meld dig ind i dag og spar minimum 650 kr.!

4.7

Excellent

TrustScore 4.5 out of 5

986 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(986)

163 reviews in the last 12 months

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Rated 1 out of 5 stars

fraudulent behaviour

terrible organisation, poor quality compared to any foreign crossfit boxes that I've trained at, and what is even worse, disrespectful customer service - they charged me 800kr by mistake and after 10days, they haven't gotten back to me yet. It's a scam of an organisation

9 October 2020
Unprompted review
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Reply from Arca

Hi Sandro

Thank you for your review.

We always try to do our best, so we are sorry to hear about your negative experience at Arca. We apologise if you have been charged by mistake. In that case, our customer service is always happy to help you out.

In customer service we always try to answer within 2-3 working days. Unfortunately, we receive a lot of inquiries sometimes, and then the response time will be a little longer. But 10 days should not pass. So if you have waited that long, we are really sorry and there must have been a technical system error.

Best regards,
Team Arca

Rated 4 out of 5 stars

Overall very good

Overall very good. It depends on the gym and your needs. In some (open)gyms you can't do muscle ups, wall balls or other things but the team workouts are really cool.

18 September 2020
Unprompted review
Arca logo

Reply from Arca

Hi Martin

Thank you for your review and your kind words.

We have different boxes with different opportunities and advantages. Some boxes are small and some are bigger. It totally depends on what every member wants and needs. And just as you are, we are very happy proud of our community.

Best regards
Team Arca

Rated 2 out of 5 stars

Zero customer service

I have never experienced such bad customer service. I am not talking about sweet people working in boxes, but about headquarter. Answering emails after 5 days is really low key for such a big company. Their IT and app sucks. I am sorry to be so direct, but nowadays you guys should invest in customer service and take of that. You saved money from affiliation to Crossfit but at least reinvest this money to good service. I am still dealing with problem of registration of my credit card in order to pay every month automatically. It’s been a month, still not solved 🤞🏼

Cleaning in boxes also can be improved.

8 September 2020
Unprompted review
Arca logo

Reply from Arca

Hi Diana

Thank you for your review.

We are sad to hear you didn't have the best experience training at Arca.

In Arca we try our best to offer good training as well as friendly and professional service. We are sad to hear you think it was impossible to find this - If you have any questions or need help please write to our email adress kontor@arca.dk
Then we will make sure to always help you :-)

Have a nice day
Regards, Team Arca

Rated 5 out of 5 stars

Good instructors

Good instructors. Give usefull advice on technique. WOD have enough variety to keep the body guessing

14 August 2020
Unprompted review
Arca logo

Reply from Arca

Hallo Giles,

Thank you so much for your feedback! What an awesome review. We are looking forward to many more trainings in your local box.

Kind regards Team Arca

Rated 5 out of 5 stars

Great training at Arca

I absolutely love training at Arca! Super sweet trainers and great programming. There are also many varied classes that are offered in a day making it easy to always squeeze in a workout :)

13 August 2020
Unprompted review
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Reply from Arca

Hi Marie Louise,

Thank you so much for your feedback! What an awesome review. We are looking forward to many more trainings in your local box.

Kind regards Team Arca

Rated 4 out of 5 stars

Despite the confusion

Despite the confusion, they replied to my concern immediately. I appreciate that I have been given the chance to try out their training and classes first.

3 August 2020
Unprompted review
Arca logo

Reply from Arca

Hello Samantha,

That sounds great! Thank you for your very positive review - we are happy to hear that you like our concept!

Best regards Team Arca

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