Arborisk Insurance Reviews 

1,042
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional yet friendly approach, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, clear explanations, and the tailored solutions for their specific needs. Reviewers are particularly impressed with the quick response times and the competitive pricing, often saving money while receiving comprehensive coverage. Many consumers also appreciate the personalized customer service, noting that staff remember them and are always available to assist with policy adjustments and queries.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently describing it as efficient, brilliant, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the ease of communication and the... See more

Price

Customers consistently note positive experiences with price, often finding competitive rates and significant... See more

Response time

People report positive experiences with response times, highlighting that agents are knowledgeable and always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam has been organising our commercial vehicle insurance for the last three years and has always done an excellent job. He is very knowledgeable and always responds quickly and answers all our queries... See more

Company replied

Rated 5 out of 5 stars

Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more

Company replied

Rated 5 out of 5 stars

Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more

Company replied

Rated 5 out of 5 stars

I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Broker
  4. Insurance Agency

Written by the company

Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(1,042)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very

Very efficient, great service kept things simple and easy to understand, would recommend

19 June 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for your 5 star review. We are pleased to hear you find our service easy to use and follow.

Rated 5 out of 5 stars

Smooth and easy.

Arborisk look after my vehicle and PL insurance. It's easy, smooth and saves me a huge amount of time.

11 June 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for your review and positive comments.

Rated 5 out of 5 stars

Quick and helpful response

Quick and helpful response as always from Mat and Lydia

2 June 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for your 5 star review. We will be sure to share your comment with Mat and Lydia.

Rated 5 out of 5 stars

Arborisk have looked after me for 5yrs

I’ve been with Arborisk since I started my business 5yrs ago. You get an account handler. They’re helpful, knowledgeable, and if they need to taylor a policy to a unique business model (like mine) they are happy to go back to the insurers and have the policy altered to accommodate👍 thank you Arborisk

29 May 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review

Rated 5 out of 5 stars

Pick up insurance

No hassle, just straight to point ,no messing around job done

15 May 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Many thanks for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Helpful group

Helpful group. Not getting passed around from colleague to colleague. Not getting pestered. Fast service

14 May 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Many thanks for your review. We are pleased to hear you have had a positive experience.

Rated 5 out of 5 stars

Business Insurance Renewal - Tree Work & landscaping

I called Aborisk for a comparison quote upon renewal.
The response time was super quick and easy. Matt was interested how we operate and establishing the best level of cover for us. He made the whole process of quoting very simple from start to finish and the price was extremely competitive. A very knowledgeable and helpful (not pushy) person, easy to talk to and nothing too much trouble. The best service so far, during the 10 years experience I have of renewing our insurance. THANKS MATT. VERY MUCH APPRECIATED!

14 May 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review. Your comments will be shared with Mat and the team.

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Easy,well priced and knowledgeable.
Our accounts handler Lydia is an absolute star and always goes above and beyond to help clarify any queries and is always prompt.

6 May 2025
Arborisk Insurance  logo

Reply from Arborisk Insurance

Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Lydia.

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