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3.5

Average

TrustScore 3.5 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Nice socks but fell apart after 3 months and poor response from arbon

I do not recommend.

Purchased some alpaca bed socks on December which were great at first. But within 2 months holes had started to appear despite only ever briefly walking upstairs on carpet. These socks both now have huge holes in them and are almost falling apart.

When I raised the issue with arbon their response was very disappointing:
"Sorry to hear that... I wear these socks and find them hard wearing enough"
I was then reminded of the delivery and returns information:
"I cannot accept claims for socks that have worn out more quickly than anticipated as the reasons for this are outside of my control. I do send out darning yarn free of charge if your socks have started to wear a bit thin."

I appreciate harsh usage is beyond their control but I expect even a cheap pair of socks to be able to cope with basic usage without perishing within 3 months.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous socks & great service

My favourite socks are the alpaca stripy pair but I immediately lost these to my daughter and the Somerset contrast are almost as soft. Another daughter was gifted the damson loose top Somerset & loves them. I was contacted about one colour way in my order coming up larger and did I want to continue - good service & delivery very swift. I am trying to buy British after reading Patrick Grant’s book Less but socks from Noctu & British Boxers have disappointed (their clothing ranges are excellent however). I will reorder.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

The Exmoor sock a sock for all weathers

Their Exmoor sock is the only sock I wear day in and day out and have been doing so for the last five years now, I think. i can wear them for about five days at a time when normally I change my socks everyday. I live in the UK but at this moment I am in Hong Kong in sub tropical heat and yesterday did a big hike in the hills of the country park near sai kung and the socks were amazing even in 35C. so much so i thought I must write a review to say how much i appreciate this sock! Not something I normally do. So thanks and please making the Exmoor sock:)

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome fairisle frome socks

Just bought some of their Fairisle Frome socks, they are amazing. Woollen socks, perfect for inside boots or with Birkenstock sandals. Great service, i ordered them and then as they are local nipped by thier physical shop to pick them up in a very COVID safe way.

11 January 2021
Unprompted review

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