I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for your quick response to my orders over the last few years .considering I’m in Australia . Delivery has been relatively fast generally around 2 to 3 weeks.I have four sweaters on the the... See more
Company replied
I am a return customer and have always had an excellent experience with Aran. Products are delivered well packaged and on time. Quality is top shelf. Company is reliable. Just purchased another sweate... See more
Company replied
The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous. I can imagine him curling up with... See more
Company replied
Company details
Contact info
4.6
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aran.com
Thank you so much for taking the time to post your review!
We are so glad to hear that your order arrived quickly and that you are pleased with the quality of your new piece! Bringing authentic Irish craftsmanship straight to your doorstep with swift, reliable service is what we strive for every day.
Thank you once again for your support of the Aran Sweater Market. We hope your new garment brings you long-lasting warmth and comfort!
Warm regards,
Customer Service Team
www.aran.com
perfect as usual
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to leave such a lovely review!
We are absolutely thrilled to hear that your experience with us was perfect as always! Knowing that we have earned your trust and continue to meet your high expectations with our authentic Irish knitwear means the world to our entire team and craftspeople.
Thank you once again for your bright, ongoing support of the Aran Sweater Market. We look forward to wrapping you in warmth for many years to come!
Warm regards,
Customer Service Team
www.aran.com
Reply from Aran.com
Thank you so much for taking the time to post your review!
We are so glad to hear that you are delighted with your new purchase! Delivering authentic Irish quality and craftsmanship that our customers can cherish is always our greatest passion, so your wonderful feedback truly brightens our team's day.
Thank you once again for your kind support of the Aran Sweater Market. We hope your new items bring you wonderful warmth and comfort!
Warm regards,
Customer Service Team
www.aran.com
Wrong item received
I ordered 2 sweaters. I received 1 sweater and a scarf. I returned the scarf as directed and am still awaiting word the sweater has been shipped.
2 August 2026
Reply from Aran.com
We’re very sorry for the mix-up with your order and for the delay in getting your correct sweater to you. We understand how frustrating it is to receive the wrong item, return it as requested, and then be left waiting for an update.
We apologise that you have not yet received confirmation regarding the replacement sweater. We appreciate your patience and are sorry that your experience has not been as expected.
We will be in touch with an update very soon.
Warm regards,
Customer Service Team
Infant Baby Gifts
The sweaters I purchased are gorgeous! I am in the US and I cannot believe how quickly they arrived. Both were baby girl gifts and both families loved the gift. I encourage my US Irish countrymates to order from Aran! It was fast and incredibly easy. The infant/ toddler hooded sweaters with a tassel make a beautiful baby gift.
18 August 2026
Reply from Aran.com
Thank you so much for taking the time to share such a heartwarming review!
We are absolutely thrilled to hear how delighted both families were with the hooded tassel sweaters! There is something so special about gifting authentic Irish knitwear to welcome little ones into the world, and knowing that our pieces brought so much joy across the Atlantic to your fellow Irish diaspora in the US means the absolute world to us.
We are also delighted that the express shipping got your gifts there in record time and made the entire ordering process effortless for you. Hearing your warm encouragement for others to shop with us fills our whole team and weavers with immense pride!
Thank you once again for your bright support, beautiful recommendation, and loyalty to the Aran Sweater Market. We hope those lovely baby sweaters keep the little ones warm and cozy for a long time to come!
Warm regards,
Customer Service Team
www.aran.com
Great quality
I ordered a throw for my wife’s birthday. The quality and colours of the throw did not disappoint.
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to share such a thoughtful review!
We are deeply honored that you chose one of our throws as a birthday gift for your wife, and we are so delighted to hear that the rich colors and quality exceeded expectations! Being trusted to play a part in celebrating someone special means the absolute world to our entire team. Every throw is crafted with traditional care to offer both striking beauty and lasting warmth.
Thank you once again for your bright support of the Aran Sweater Market. We send our warmest birthday wishes to your wife and hope the throw brings cozy comfort to your home for years to come!
Warm regards,
Customer Service Team
www.aran.com
Poor stand alone knitting pattern this…
As a stand alone knitting pattern this is pretty poor. No yarn quantities information, and odd set of sizes and one size seemed to be incomplete. My feeling is that you just took the instructions from your jumper kits that were available at the time and put them into a pdf file. Fortunately I am an experienced knitter and can modify what you gave to what I want. Otherwise I would have been asking for a refund.
2 August 2026
Reply from Aran.com
Thank you for taking the time to share your feedback. We’re sorry that the knitting pattern did not meet the standard you expected, particularly regarding the yarn quantities, sizing information and the completeness of the instructions.
We understand how frustrating this would be, especially when purchasing a pattern as a standalone product.
Your feedback is very helpful, and we will review the pattern to ensure the information provided is as complete and useful as possible for knitters.
We’re glad that, as an experienced knitter, you were able to adapt the instructions, but we appreciate that customers should not have to do this themselves. We sincerely apologise for the shortcomings you encountered.
Warm regards,
Customer Service Team
Great customer service
Great customer service. Quality products. I have purchased a sweater and two blankets.
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to post your wonderful review!
We are so glad to hear that you experienced exceptional customer care and that you are enjoying your growing Aran collection! Knowing that you chose both a sweater and two of our woven blankets to bring authentic Irish warmth into your home is a true honor for our craftspeople and support team alike. Every item is crafted to offer lasting comfort, so hearing how much you value their quality brings a huge smile to us all.
Thank you once again for your bright loyalty and support of the Aran Sweater Market. We hope your sweater and blankets keep you wonderfully cozy for many years to come!
Warm regards,
Customer Service Team
www.aran.com
Exceptional quality
Exceptional quality - fiber, depth of color, choices of color and style. Shipping to US was faster than expected. No surprises with final price of item.
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to share your glowing review!
We are so delighted to hear how impressed you are with the exceptional quality of our natural fibers, rich color depth, and design choices! Crafting authentic Irish knitwear with genuine attention to detail is at the core of what we do, so knowing how much you appreciate our range of styles and vibrant shades brings immense joy to our team.
We are also thrilled that your package arrived in the US even faster than expected and that your checkout experience was completely seamless and transparent from start to finish. Giving our international customers complete peace of mind alongside fast, reliable shipping is always our top priority.
Thank you once again for your bright support of the Aran Sweater Market. We hope your new piece brings you wonderful warmth and comfort for many years to come!
Warm regards,
Customer Service Team
www.aran.com
Love Irish Made Sweaters
We're such fans of these sweaters and love that they are made in Ireland.
They arrived incredibly quickly and as always, the quality and fit are excellent.
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to share your glowing review!
We are absolutely thrilled to hear that you are such dedicated fans of our knitwear! Keeping the rich tradition of authentic Irish craftsmanship alive is at the very heart of everything we do, so knowing how much you value our genuine Irish-made sweaters means the world to our makers and team. We are also delighted that your parcel arrived so swiftly and that the quality and fit continue to live up to your expectations.
Thank you once again for your bright loyalty and support of the Aran Sweater Market. We hope your new pieces bring you and your loved ones endless warmth, comfort, and pride for many years to come!
Warm regards,
Customer Service Team
www.aran.com
Allround great experience
Good information on website. Ease of ordering and swift delivery of a quality product.
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to share your feedback!
We are so glad to hear that you enjoyed an all-around great experience with us! Knowing that our website details helped guide your choice, and that the seamless ordering and swift delivery met your expectations, brings a huge smile to our team. We take great pride in making authentic Irish quality accessible and hassle-free from start to finish, so hearing that everything went so smoothly truly brightens our day.
Thank you once again for your bright support of the Aran Sweater Market. We hope your new piece brings you wonderful warmth and long-lasting comfort!
Warm regards,
Customer Service Team
www.aran.com
Perfectly satisfied!
My order came faster than I expected and both items were in perfect condition. The jacket and dress are both gorgeous, the right size, and I can't wait for the weather to cool down so I can wear them! I would DEFINITELY purchase from Aran again!
2 August 2026
Reply from Aran.com
Thank you so much for taking the time to share your wonderful experience with us!
We are absolutely delighted to hear how pleased you are with your new jacket and dress! Knowing that both items arrived faster than expected, in flawless condition, and with the ideal fit brings immense joy to our entire team. Crafted from natural, authentic fibers, our pieces are truly made for those cozy, crisp days, so we completely share your excitement for the cooler weather to arrive!
Thank you once again for your bright enthusiasm, wonderful recommendation, and support of the Aran Sweater Market. We look forward to welcoming you back for your next favorite addition!
Warm regards,
Customer Service Team
www.aran.com
Sweater was fantastic.
Website was very easy to use, the product is wonderful. The quality of the clothing is top notch. Delivery of my sweater was delivered as promised. Highly recommend.
13 August 2026
Reply from Aran.com
Thank you so much for taking the time to share your glowing feedback!
We are so glad to hear that you found our website easy to navigate and that your new sweater arrived right on schedule! Hearing that you hold the craftsmanship and quality of our clothing in such high regard, and that you would highly recommend us, fills our whole team with genuine pride. Every garment is made with authentic tradition and care, so knowing the final result hit every mark for you truly makes our day.
Thank you once again for your kind endorsement and support of the Aran Sweater Market. We hope your new sweater brings you exceptional warmth and comfort for many seasons ahead!
Warm regards,
Customer Service Team
www.aran.com
Timeless Classic Irish Knitwear. Service 5 Star+
Aside from a product that's a timeless classic, the service was excellent and the postage was amazingly prompt for an overseas order...
26 July 2026
Reply from Aran.com
Thank you so much for your wonderful review! We’re delighted to hear that you love the timeless quality of our classic Irish knitwear.
It’s fantastic to know that you were also so pleased with our service and impressed by the speed of your overseas delivery.
We truly appreciate your kind words and hope you continue to enjoy your beautiful knitwear.
Warm regards,
Customer Service Team
Absolutely love my new jumper and…
Absolutely love my new jumper and cardigan - the quality is fantastic and the shipping was very speedy. Will be wearing these for a long time, and looking forward to buying more in future!
2 August 2026
Reply from Aran.com
Thank you so much for your lovely review! We’re delighted to hear that you’re so happy with your new jumper and cardigan, and that you were impressed with both the quality and speedy delivery. We hope you enjoy wearing your new pieces, and we look forward to welcoming you back again soon.
Warm regards,
Customer Service Team
Great pullovers always gets comments…
Great pullovers always gets comments from strangers who knit when I am out.
Ordering to delivery is all very easy.
1 August 2026
Reply from Aran.com
Thank you so much for your wonderful review!
We’re delighted to hear that your pullovers are getting so many compliments, especially from fellow knitters.
It’s lovely to know that you also found the ordering and delivery process so easy.
We hope you continue to enjoy wearing your Aran knitwear and look forward to welcoming you back again soon.
Warm regards,
Customer Service Team
Great experience
Great experience! Beautiful throws and Aran was so helpful in dealing with USA customs and its new tariff rules without my involvement or additional cost. They communicated with me at every stage. I wouldn’t hesitate to purchase from them again despite new, onerous USA tariffs, etc.
18 August 2026
Reply from Aran.com
Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying your beautiful throws and that our team could make the process of ordering to the USA as smooth and straightforward as possible. We understand that changes to tariffs can make international shopping more complicated, so it’s wonderful to know that our communication and support gave you peace of mind throughout the process.
We truly appreciate your kind words and your continued support, and we look forward to welcoming you back again in the future.
Warm regards,
Customer Service Team
Love these sweaters!
The quality, colors, and design of each product is the reason I have ordered more sweaters. And your service is superb. Thank you.
13 August 2026
Reply from Aran.com
Thank you so much for your wonderful review! We’re delighted to hear that you love your sweaters and that the quality, colours and designs have inspired you to order more.
It’s especially lovely to hear that you’ve found our service superb as well. We truly appreciate your continued support and look forward to helping you find your next favourite piece!
Warm regards,
Customer Service Team
Reply from Aran.com
Thank you for your lovely review! We’re delighted to hear that you found our service prompt and helpful, and that your order arrived just as described.
We truly appreciate your feedback and hope to welcome you back again soon.
Warm regards,
Customer Service Team
Love the throw
Love the throw. It just took awhile between when notice of shipment was sent and the actual arrival. May have been held up in customs. Thank you.
1 August 2026
Reply from Aran.com
Thank you for your lovely review! We’re delighted to hear that you love your throw.
We’re sorry that the delivery took a little longer than expected after the shipping notification was sent. International customs processing can sometimes cause delays that are outside our control, but we really appreciate your patience and understanding.
We hope you enjoy your beautiful throw, and thank you again for choosing us.
Warm regards,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.