Ara'kai Beauty Reviews 27

TrustScore 4 out of 5

4.1

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Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Massage Spa
  6. Pilates Studio

Written by the company

Ara’kai is a Copenhagen-based beauty and wellness brand offering thoughtfully curated skincare, treatments, and rituals that support the body, mind, and spirit. At our core we are a serene studio where expert therapists deliver high-performance facials and body treatments using clean, effective products. Alongside the treatment space is the Ara’kai Practice Studio, which hosts weekly yoga, pilates, sound baths, and wellness classes designed to restore balance and presence. We also offers a curated retail experience, featuring our own in-house product line and a selection of consciously sourced beauty and wellness brands. Ara’kai is more than a beauty destination; it’s a space to reconnect, slow down, and care for yourself intentionally. Every detail, from service to product to atmosphere, is designed to cultivate trust, calm, and lasting wellbeing.


Contact info

4.1

Great

TrustScore 4 out of 5

27 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Disappointing Experience

I was disappointed with my experience. The space does not reflect the premium, curated environment presented on the website, and the overall hygiene standards were concerning.

The towels provided were worn, with frayed fibers and a damp smell, suggesting they had not been properly dried. When I raised this, the response was dismissive, attributing it to “residue from face masks,” which is not a hygienic explanation—especially if the same towels are used for both facial treatments and massages.

The service itself did not justify the price. Despite the strong branding and “results-driven” positioning, the treatment felt quite standard and somewhat rushed, lacking the level of professionalism and attention to detail expected at this price point.

Since my visit, I have been to another spa, which gave me a clearer point of reference. After some time to reflect, I feel confident in saying that this experience did not meet the standards it promotes.

Additionally, the environment did not support relaxation. During the post-treatment tea, there was noticeable noise from staff and clients in the lobby. At checkout, I was left waiting while staff continued their conversation, which felt unprofessional.

Overall, the experience did not meet expectations, and I would not return.

28 March 2026
Rated 5 out of 5 stars

Sofie is the best facialist ever

Sofie is the best facialist ever! Highly recommend!

27 October 2025
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Antonia,

Thank you for your feedback. We are happy to hear you enjoy your treatments with Sofie. She is indeed a high-skilled facialist.

We are happy to welcome you back at Ara´kai soon <3

Warm regards,

Ara´kai Team

Rated 5 out of 5 stars

One big, warm hug after a busy week

Such a relaxing experience! The Arakai space is beautiful, and feels like coming home to a big hug when you had a busy week.

1 November 2025
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Josefin,

Thank you for sharing your feedback.
We are very happy to hear you had a relaxing experience at Ara´kai Beauty.

Have an amazing day and we will be happy to welcome you back for a treatment soon <3

Warm regards,

Ara´kai team

Rated 2 out of 5 stars

Disappointing service

Beautiful marketing and lovely space, but the service consistently disappoints.
I’ve had two “sculpting facials” here, but both turned out to be just standard facials—no visible sculpting technique was used at all. The full-body massage was equally underwhelming. It didn’t include my arms or head, and the therapist had cold hands when starting, walked in and out of the room several times, and gave the impression that she just wanted to be done quickly.

There was nothing relaxing or holistic about the experience. It felt rushed and unprofessional. Unfortunately, the place seems to rely more on aesthetics and influencer marketing (mainly promoted by Copenhagen ‘it’ girls) than on delivering genuinely high-quality treatments.

They clearly have no real understanding of what a proper facial or massage should be.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Truly amazing experience

Had a truly amazing experience. One of the best massages I’ve ever had. Marta is very skilled and listened carefully to my concerns. She created a calming experience that fit exactly to my needs. Would highly (!!!) recommend.

10 April 2025
Unprompted review
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Reply from Ara'kai Beauty

Dear Dorte,

Thank you very much for taking the time to share your experience at Ara´kai Beauty.
We are very happy to hear you had a wonderful and calming experience with Marta :)

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

I couldn't be happier

I recently purchased some products from Arakaibeauty, and I couldn't be happier with my experience. The products are high quality. On top of that, the delivery was quick. I'll definitely be coming back for more and would highly recommend Arakaibeauty to anyone looking for great products and excellent service.

10 December 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Lucia,

Thank you so much for your feedback. We are delighted to hear you enjoy purchasing products from Ara´kai Beauty. We aim to deliver the best service, quality and shipment for our customers :)

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

Pleasant shopping experience

The shopping experience at Ara'kai Beauty was very pleasant, navigation was very simple and the information was clear. I also consider that their selection of products is a guarantee of good taste and well-being.

I ordered a vibrant fragrance from Bodha that smells like heaven.

5 October 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Marta,

Thank you for your feedback. We appreciate it very much :)

We wish to see you again soon in Ara´kai Beauty.

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

Love your product

Love your product. Especially your mother body oil and linen spray

1 October 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Sahra,

Thank you for sharing your feedback. We are happy you like our products at Ara´kai Beauty.
The Mother body oil and Linen spray from Kenko is indeed fantastic! We love it too :)

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

The atmosphere of your shop

The atmosphere of your shop, especially staffs so great, thus I was fully relaxed even it was my first visit to your shop.
The lady(Elizabeth), her treatment was soooo nice, she asked me “where is your concern area? Any other things?” Before the treatment. Her hands were perfectly fit to my face. I had a relaxing time with you. Thanks so much.

20 September 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Hi there,

Thank you for taking the time to share your experience at Ara´kai Beauty.
We are pleased to hear you enjoyed your treatment with Elizabeth.

We are more than happy to welcome you back for a facial at Ara´kai Beauty :)

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

It was simply amazing

It was simply amazing ! It was such a beautiful moment for myself, thank you very much! I will come back again and again, lovely experience and my skin was perfect after treatment and still very nice after almost a week! Thank you ❤️

11 July 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Claudia,

Thank you very much for sharing your experience at Ara´kai Beauty.
We are pleased to hear you enjoyed it and we are more than happy to welcome you back for another treatment soon at Ara´kai Beauty <3

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

True oasis in CPH city center

Great experience. Very nice and calming salon and staff, comfortable chairs and very cosy blanket. Ara’kai has got a new regular customer.

13 March 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear Evi,

Thank you very much for your feedback!
We are very happy that you like the space, staff and your overall experience. This is exactly what we wish to aim for at Ara´kai Beauty. We will be happy to welcome you back <3

Warm regards,

Ara´kai team

Rated 5 out of 5 stars

Great treatment

Great treatment! And very nice people.

2 February 2024
Unprompted review
Ara'kai Beauty logo

Reply from Ara'kai Beauty

Dear ACK,

Thank you for your feedback. We are happy to know you enjoyed the treatment and the people at Ara´kai Beauty :)

Warm regards,

Ara´kai team

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