Arabian Flora Reviews 28

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Our order is running late as I'm writing this and I've tried to contact customer support many times but no answer. Updates come a long way and this is an awful experience. Update: the flowers arr... See more

Rated 5 out of 5 stars

When one orders from far away there is a certain doubt if it would work, especially in a case between two countries in which I am not present, but it worked perfectly. I received two emails to advise... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Arabian Flora. I sent flowers to my friend in Bahrain and everything went perfectly. Their team was incredibly helpful and responded very quickly when I reached out... See more

Company replied

Rated 5 out of 5 stars

I needed to order some flowers from the UK to be delivered to Turkey and wasn't quite sure how complicated the process would be. I came across Arabian Flora based in Istanbul and chose the bouquet I... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

28 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience

Easy, fast and safe to use. Delivery was on time and professional, I will definitely use Arabian Flora again.

21 November 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you so much for your kind feedback! We're delighted to hear you found our service easy, fast, and secure. Timely and professional delivery is always our goal, and we’re thrilled to know we delivered on that. We look forward to serving you again soon with the same level of excellence!

Rated 5 out of 5 stars

Great service...

Great service.... I made an order for the first time from a different country and I had a great experience. Thanks for your quick and proper service

5 November 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you for trusting us with your first international order! We’re so pleased to hear that everything went smoothly and that you were happy with our service. Your satisfaction is what drives us, and it’s great to know we made a positive impression. We hope to serve you again soon for more special moments!

Rated 5 out of 5 stars

Great timing!

Great timing!! Fresh flowers beautifully arranged. Will recommend repeat in future. Thank you!🙏

26 October 2025
Unprompted review
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Reply from Arabian Flora

Thank you for the lovely review! It brings us joy to know everything was delivered just as expected and that the flowers were fresh and beautifully arranged. Your trust and recommendation mean a lot to us. Looking forward to serving you again soon!

Rated 2 out of 5 stars

The flowers were good but the scheduled…

The flowers were good but the scheduled delivery time was changed by the company for 1 day “due to unforeseen circumstances”.

12 October 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you for your honest review. We're glad the flowers met your expectations. We regret the change in the delivery date, which was due to circumstances beyond our control. Although we notified you in advance regarding the adjustment, we understand that any disruption can be frustrating. Your feedback is appreciated as we aim to enhance both service and reliability.

Rated 4 out of 5 stars

Good

Good customer service.

1 October 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you for taking the time to share your experience! We’re pleased to hear our customer service left a positive impression. Your satisfaction is our top priority, and we’re always here to help whenever you need us. Looking forward to serving you again!

Rated 5 out of 5 stars

Spot on.

On spot, what you see is what you get. Same day delivery was on time and exactly as per instructions. Customer service chat are responsive, understanding and helpful. Little bit over priced however the service is outstanding

17 September 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you for sharing your experience! We're so glad to know everything was delivered exactly as you expected and that our team was able to assist you promptly. We truly appreciate your feedback on pricing and will continue striving to offer the best value for our quality and service. It’s always great to hear when customers are happy, and we’re grateful for your trust. Looking forward to serving you again!

Rated 5 out of 5 stars

Excellent and responsive service

Excellent and responsive service, the quality of the arrangment and flowers was also excellent

15 September 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you so much for your kind words! We’re thrilled to hear you were happy with both our service and the quality of the arrangement. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!

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