Arabella Designs Reviews 

Our experience with Chris has been exceptional....very professional.. he answered my questions no matter what time of day or night.. he is very knowledgeable in his job and advices accordingly.. very happy with our sofa and fixed seating and would not hesitate to recommend Chris to anybody...he also kept hold of our sofas for us until our house renovation was nearer completion...6 months...he goes above and beyond to help.. Thank you Chris for all your hard work...much appreciated!!

Brilliant service from Chris at Arabella Designs… from start to finish the service has been fantastic. Help with design, sending samples, detailed knowledge of the mechanics of building the sofa and explaining how the team test the quality.

Thanks for your patience and storing the sofa whilst the build was delayed I really appreciate it!

The quality of the craftsmanship is phenomenal - the best sofa we’ve ever had - we will 100% come to you again and recommend you to anyone wanting a statement piece!

Quick delivery of lovely fabric samples.

Absolutely brilliant sofa and booth.
Made to measure and perfect
Paul and Chris had great ideas and suggestions to create excellent designs and products of real quality
Design and timescale for production really quick
Cannot recommend highly enough.

Promptly sent samples but only reason not too buy was I wasn’t that impressed with the materials that I chose but thankyou

Chris the director called me after I made an enquiry on line.
He didn’t have what I wanted as standard but said if I sent images of what I wanted etc he could bespoke a sofa to facilitate my requirements.
I was a bit sceptical but when the sofa arrived my wife and I were both blown away. Great sofa reasonable price and it’s extremely well made and very comfortable.
We looked round all the sofa stores and nothing was real up tho this quality we have received off Arabella Designs.
High recommended these guys .
Fist class service from start to finish,

Absolutely AMAZING quality bespoke sofas!!
We love our sofas and everyone who has visited over the festive period has fallen in love with them too… all we hear is wow I love your sofas..these are soo comfy.. they look amazing! We couldn’t be any happier with them, even our teenagers have ditched their bedrooms for family film nights on them ☺️

Chris’s customer Service, passion and dedication to this business shows from the first phone call! Nothing was too much trouble and always at the end of the phone or text to help with any questions and decisions.

I would highly recommend Arabella designs and give them 10 stars if I could. These are definitely the best sofas we have ever had and would buy again from Chris and Arabella Designs!
Michelle

Chris is an absolute please to deal with from start to finish. The products are such good quality, genuinely couldn't be happier with them. So comfortable, solid and amazing materials. I've actually now ordered another 2 coffee tables and a fitted sofa for the kitchen. Couldn't recommend Chris and Arabella anymore.. well done guys, you have a great business 👏

Chris has been so fantastic to deal with from start to finish, nothing seemed too much and Arabella were very accommodating when we needed to have extra time to finish our house before the delivery.
Communication was excellent and the sofa is gorgeous.
The delivery company (separate from Arabella), decided to leave our sofa out on the road for us to get into the house ourselves, which was pretty awful, but Chris said it was absolutely unacceptable and refunded us some of the money for our troubles and he assured us they would no longer be using them going forward.
Brilliant and would recommend to anyone

It’s that personal service that makes all the difference . With a purchase that can be a bit of a minefield you sometimes need guidance and that’s exactly what happened .

Very helpful and knowledgeable

This is the easiest review to write as I can sum up everything about this fantastic company in 4 words. Outstanding, Professional and Quality Sofas!

When making a significant investment on furniture you want the supplier on the other end to genuinely care about you as a customer and Chris the owner definitely did this. He provided us with an excellent “customer experience” from start to finish with his expert knowledge and guidance when we had questions about styles and different fillings for the beautiful Sofas Arabella designed and delivered! Highly recommended for anyone looking to purchase their next sofa…

Outstanding service from start to finish and more to the point the quality of the sofa is exceptional. Thank you Chris for your great service.

Excellent service, very personal and patient with all our questions. Sofa looks amazing, very happy with it. Highly recommend ! Thank you to Chris and the team

Fabulous sofas, with great service!
From the first call with Chris everything was so easy and hassle free, great range of sofas and fabrics, and ordering and delivery was very efficient, would highly recommend Arrabella Designs.

We were completing a renovation on our house and looking for a couple of new sofa’s one large corner and a sofa with chaise . I looked absolutely everywhere and couldn’t get the quality I wanted . I saw Arabella on instagram and was drawn to it , was apprehensive as it wasn’t a well known shop. I contacted Chris and he couldn’t have been more helpful. He invited me to his workshop where I could see the quality of workmanship, materials and cushion quality. Chris is knowledgable and experienced in the business and after reading other reviews we decided to purchase. Our sofas arrived today and we are absolutely thrilled, they look amazing and the velvet is so soft to touch . We have spent a lot of money on our renovation so we wanted quality and comfort. We have both . We were given a gorgeous present as well which was a very special touch. We wish you every success in your business thank you k and J x

Chris is great. He has sent me samples and as soon as i am ready i will be purchasing

I was referred to this company by a friend and wasn't disappointed with the personalised service. I was able to explain to Chris exactly what I did and didn't like with a sofa in terms of look, material and comfort and also choose the sizes that fit my room as they can be made to size bespoke. We had an issue with the fixings as one of the sofas is modular and thankfully it was changed and resolved at no extra cost and is now satisfactory. Also I've had the sofa a few months now and got a huge pen stain on it, I was able to contact them for advice and got a call back within minutes with what product to use and full instructions, and it was removed easily following exactly what I was told so I'm really pleased, you wouldn't get this service with larger companies. Overall really pleased

Having been looking for a new sofa for a while stumbled across Arabella Designs, and definitely glad we did. From initially ordering fabric swatches to deciding on what sofa to go for Chris was amazing! Having opted for the Paisley U shape corner sofa we couldn’t be happier with our new sofa. All credit to Chris for his exceptional customer service throughout and attention to detail; the gift box was delightful and a superb touch; and would not hesitate in recommending Arabella Designs.