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Review summary

Created with AI, based on recent reviews

Looking at 437 reviews, reviewers had a great experience with this company. Customers are really happy with the delivery service, noting its speed and efficiency, often arriving earlier than expected. Many appreciate the precise and regular tracking updates, which keep them informed throughout the delivery process. The service itself is frequently praised for its reliability and the helpfulness of the delivery drivers. However, some people were dissatisfied with the tracking information, mentioning that it was sometimes delayed or not updated at all, making it difficult to know the status of their order. A few customers also experienced issues with product delivery, such as items being left in unexpected locations or arriving damaged.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising fast shipping, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction with... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the fast service,... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the speed of delivery, with some... See more

Website

Consumers find the website experience to be ambiguous. While some reviewers praise the website for its ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought Aquiline was the delivery company (not just tracking) and was confused when the recipient got a package from Amazon (I had ordered it through E-Bay). I was concerned that she didn't get the... See more

Rated 4 out of 5 stars

While eBay was frustrating with a suspension of my account immediately after purchasing item..Aquiline was my only source of information/contact on my purchase, so with that, I’m very grateful!! I was... See more

Rated 4 out of 5 stars

The communication from Aquiline was excellent. However it would of been helpful to know who the courier was, in my case Amazon, as my parcel was not delivered until 8.30pm.

Rated 4 out of 5 stars

I had never heard of Aquiline before ordering this item off of Ebay. Their tracking was spot on and updated regularly. Item was delivered in good shape and when stated.


Company details

  1. Courier and Delivery Service

Written by the company

Aquiline Tracking: Simplified Package Tracking at Your Fingertips Aquiline Tracking is your go-to service for effortless package tracking. Just enter your tracking number, and get instant access to detailed tracking information across a vast network of carriers. Key Features: Global Coverage: Track packages from over 200 countries with support for more than 1,200 carriers. Trusted by leading eCommerce giants like Amazon, eBay, Walmart, Etsy, and Target, Aquiline Tracking connects you to a global network of postal services, last-mile couriers, freight forwarders, and local delivery services. Automatic Carrier Detection: Our intelligent algorithm automatically identifies the carrier for your parcel, saving you time and simplifying the tracking process. You can also manually select a carrier if needed. Email Alerts: Stay updated on your package's journey with email notifications. Receive alerts whenever there’s a status change, so you’re always in the know about your shipment’s progress. User-Friendly Interface: Tracking your parcels has never been easier. Our intuitive platform allows you to monitor all your shipments effortlessly, ensuring you have full visibility without any hassle. Absolutely Free: Enjoy all these features at no cost. Aquiline Tracking makes it simple and affordable to keep track of all your deliveries, with no hidden fees. At Aquiline Tracking, we aim to offer our users a reliable and efficient solution for tracking their packages, allowing you to focus on what matters most. Join us today and experience the future of package tracking.


Contact info

4.0

Great

TrustScore 4 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent customer service!

Aquiline has excellent customer service! I had an issue finding my package after it showed as 'Delivered'. I assumed it was delivered to the wrong address. I emailed Aquiline and within a few hours they responded and I was able to locate my package. It takes most, if not all, carriers 1-3 business days to even acknowledge an email. So I am quite pleased with their response time.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I Like The Service

This is my first time with this service, it was a good experience and great placement of my package, very good tracking information too

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great tracking app

Great tracking app. It is updated frequently and you can have email alerts sent to you when package moves and when it is delivered.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Package was NOT delivered

Package was NOT delivered - not to our address, anyway. We were at home in front room, so would have seen delivery driver. Delivery updates came too late to deal with issues. Cannot get hold of Aquiline customer service to resolve problem. Not happy!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I AM DISABLED AND HAVE SIGNS ON MY DOOR…

I AM DISABLED AND HAVE SIGNS ON MY DOOR AS TO LEAVE PARCEL BETWEEN FRONT AND STORM DOORS. MANY CARRIERS IGNORE THE SIGNS AND I INJURE MYSELF GETTING PARCELS. AQUILINE HAD PARCEL LEFT EXACTLY WHERE I WANTED IT AND I SAFELY BROUGHT MY ITEM INSIDE WITHOUT INJURY. THANK YOU SO MUCH FOR YOUR CARING AND TRUSTWORTHY SERVICE. THE DELIVERY WAS EVEN AHEAD OF SCHEDULE. CONGRATS!!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Aquiline Tracking... Not Slacking!

Aquiline Tracking... The time of delivery was handled very professionally. The emails I received from Aquiline Tracking were informative and practical. I believe it's a business that can be trusted.

Flann

21 January 2026
Unprompted review
Rated 5 out of 5 stars

#1 Happy Customer

Shipping and delivery was expedient. My item arived unblemished, the delivery person was proffessional and kind, as I knew when to expect my package, and was waiting at the door for it. I highly recommend Aquzline tracking and shipping.

16 January 2026
Unprompted review

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