WORST SPA EXPERIENCE EVER
WORST SPA EXPERIENCE EVER!
Save your money as you'll end up feeling more stressed.
Booking treatments is a nightmare - took us 4 attempts of being on hold.
Arrived at the spa and the teenage girl working on 'welcome' refused to show us around. The foot spa had several broken. The sauna timer was broken.
The whole place felt run down and grubby.
Our package deal included lunch - not a great choice of food, all just versions of sandwiches, no salads! And don't think you'll get juice or anything healthy to drink - coke fanta sprite are the only choices.
Worst of all - they wouldn't treat me for my facial because they said I had a coldsore!! I went to the doctor the next day to be told I did not. They assured me I'd get a refund on the facial which I'd paid more for.. and guess what? You've guessed it - no refund came and we had to put 3 people on the case ringing them to get the money back.
Finally got my money back + 3 weeks later.
I will never darken the door of aqua sana spa again and I really hope this review helps you save your cash and go somewhere else.







