Disappointing - ORDER SUMMARY Under Sink O-Rings 10" × 2.5 - 2 PACK Quantitiy : 1 $18.00 1 Micron Coconut Carbon Filter Block Quantitiy : 2 $79.90 Subtotal $97.90 Shipping $0.00 Tax $8.90... See more
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See what reviewers are saying
I bought a bench top water filtration unit from Aqua Plus in Sydney, and I am 100% happy with the quality of the product, great tasting water it produces, and fast three day delivery to my remote,... See more
Company replied
Very happy with the service. Online chat with their salesman answered many questions, and helped make the decision to buy. The filter appears to be perfect for our application. The delivery was ve... See more
Company replied
I ordered 8 sediment filters by mistake and Aqua Plus Filtration refund it in very satisfactory prompt manner. Thank you Aqua. In future I will make proper choice to avoid unnecessary problems. Thank... See more
Company details
- #2 of 2 best companies in Water Purification Company
- #7 of 8 best companies in Kitchen Supply Store
About Aqua Plus Filtration
Information provided by various external sources
Contact info
5 George St, 2137, North Strathfield, Australia
- 1300 692 782
- info@aquaplusfiltration.com.au
- aquaplusfiltration.com.au
4.3
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Reply from Aqua Plus Filtration
Hi Patricia,
Thank you for bringing this our attention.
We would like to advise the parcel was sent in a timely manner. Furthermore, updates were provided accordingly.
Unfortunately delays with Australia Post are out of our control and hope you understand. It would be great if you could kindly revisit your review as our aim is to provide the highest level of service.
Should you wish to discuss or have any questions please do not hesitate to contact us on info@aquaplusfiltration.com.au
Kind regards,
Aqua Plus team
Fast service
26 June 2024
Reply from Aqua Plus Filtration
Hi Steve,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Fast delivery and quality product
1 May 2024
Reply from Aqua Plus Filtration
Hi Ian,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
It was very easy to fit to my caravan…
It was very easy to fit to my caravan inlet hose and when moving on easily removed
12 March 2024
Reply from Aqua Plus Filtration
Hi John,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Recieved the filters in good condition…
Recieved the filters in good condition and on time.
1 May 2024
Reply from Aqua Plus Filtration
Hi David,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
Great service
I ordered water filters on line. I am very pleased with the overall service. The company dispatched my order promptly and it was received very shortly after. I am very happy to recommend this product and service.
2 May 2024
Unprompted review
Reply from Aqua Plus Filtration
Hi Peter,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
So far so good
We haven't installed it yet but service and delivery all very good so far.
30 April 2024
Unprompted review
Reply from Aqua Plus Filtration
Hi Lauren,
Thank you for taking the time to let us know your 5 star experience with Aqua Plus Filtration.
It is great to hear you are pleased with our product and overall service. Enjoy your filtered water!
Regards
Aqua Plus team
What a relief
What a relief. This system is super easy to install. The company is easy to deal with and answered all of my questions promptly. I have recommended the business to others. I will be back to replace the filters in due time
17 April 2024
Unprompted review
I received everything that I ordered…
I received everything that I ordered and delivery was on time
26 March 2024
Very good service and good product
24 March 2024
All good timely arrival goog price
13 March 2024
The filter has a quality look and feel about it
The filter has a quite high flow rate and is filtering very well
20 February 2024
Total satisfaction.
Total satisfaction with the product and delivery, however, the discount setup is a bit confusing at least for me.
cheers.
28 January 2024
I ordered 8 sediment filters by mistake…
I ordered 8 sediment filters by mistake and Aqua Plus Filtration refund it in very satisfactory prompt manner. Thank you Aqua. In future I will make proper choice to avoid unnecessary problems. Thank Aqua once more for prompt respond. Kind regards
W.Glebocki
9 January 2024
Great product and quick delivery 😀
7 January 2024
Received the unit without instructions…
Received the unit without instructions about installation. Housing unit could not be opened. Discovered after googling set up that housing wrench is required to open housing unit. Housing wrench not included in package mailed to me. Indicates sloppy customer service.
14 December 2023
Delivery was quick. It was well packaged
It was easy to deal with their online service and products
20 November 2023
Hasn’t been delivered???????
19 November 2023
Reply from Aqua Plus Filtration
Hi Steve,
Thank you for bring this to our attention.
According to Australia Post the parcel was delivered to your shipping address on Fri 1 Dec at 8.26am.
We would kindly appreciate if you could revisit this review as the order was sent in a timely manner from our warehouse.
Should you wish to discuss or have any questions please do not hesitate to contact us on info@aquaplusfiltration.com.au.
Kind regards,
Aqua Plus team
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