Worst company experience ever, and 15K down the drain!! LPI does operate under other names like Aqua Living, and I am in TN. Two month old hot tub with multiple issues and poor customer service, maint... See more
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I recently purchased a hot tub from Aqua Living Hot tubs in B.R. LA Best decision made in a long time. Craig Landry was our salesperson and his customer service skills is outstanding. Craig follow... See more
Up to today I was delighted with the help I received Christina Hall. However today was the day when my delivery was due. Hermes proudly claiming the delivery had been done and posted a picture showing... See more
The goggles are nice, but I chose them based on their supposed eco friendliness. I was horrified to see them arrive in lots of non-recyclable plastic. False advertising. Shame on you!
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Company details
Information provided by various external sources
Free mainland UK delivery*. Free returns on Chatham boots and shoes. A British water lifestyle store, we stock eco and aqua friendly products including stand up paddle boards, waterproof bags, deck shoes, lifejackets, kids swimwear, goggles, water bottles, 100% recycled kids toys and eco-friendly gifts. *Orders over £30.
Contact info
Metro House, Northgate, PO19 1BE, Chichester, United Kingdom
- 01243 915511
- customerservices@aqualiving.co.uk
- aqualiving.co.uk
Hasn’t replied to negative reviews
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Brilliant Eco Bath Toy - Brilliant Service!
I gifted this brilliant bath toy to my nephew. He loves it and has it landing in the bath water with great gusto making a huge splash! Although he is too young to appreciate this, I love this toy due to the fact it is totally recycled and from milk bottles no less that would normally go to land fill - so it ticks all the eco boxes for me! Well done Aqua Living, just the best gift! Fab customer service with a speedy delivery. Started making my Summer essentials wish list fo all things water related already!
Products and customer service are great
I have only bought one item (water bottle) from this company so far but am very happy with it. I had an issue with the first one I bought but this was resolved promptly and in a very friendly manner.
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