American Passport & Visa International Reviews 306

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Six days before an international trip, we realized that my passport would be 3 days less than 6 months before we returned. I called APVI Express on Sunday morning, spoke with a friendly, knowledgeable... See more

Rated 5 out of 5 stars

I am working in Saudi Arabia and had to go through the visa process to get my wife to come and live with me here. APVI, more specifically, Mr. Karim Benni, guided me through the confusing process and... See more

Rated 5 out of 5 stars

Karim was very professional--perhaps too professional! He was quick to give advice and to answer questions. Although he is understandably busy, he was sure to make time to answer questions by phone or... See more

Rated 5 out of 5 stars

What's better than getting you passport without all the usual headaches, delays, hassles, etc. associated therewith? Nothing. I have personally had to go through this process a few times now as my... See more

Company details

  1. Visa Consultant

Information provided by various external sources

APVI provides US passport and travel visa services: Passport online application, lost and renewal processing. Travel Visa Requirements and application Information.


Contact info

5.0

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars

Great Experience with APVI

I got my visa on time. Thanks to Mr. Karim for the outstanding service. Mr. Karim and Mr. Grim are polite, professional, reliable and very helpful. I will always recommend them for anyone applying for visa to Saudi Arabia. Thank you so much.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, great customer service.....They go over and beyond the customer's expectations. I used APVI several times and I always get the quality of work. I do highly recommend them

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Absolute Lifesavers!

These guys were fantastic! I still cannot believe that they were able to renew my passport in 6 days. My passport expired last October, and I had simply not thought to check it because with the pandemic, I hadn't traveled in two years. Low and behold, a family emergency on my wife's side (because it wasn't my own immediate family, I didn't qualify for an emergency expedite passport by the government) meant that we needed to travel internationally, which leads me to discover my passport is expired. I was so desperate, that the day after discovering my passport had expired, I drove to the DC Regional Passport Office (we're in Alexandria) in the early morning even though I had no appointment, and sat in my car until it opened. I didn't even make it through the metal detectors without an appointment. With no other option, I researched private expediting agencies. I must admit, I was somewhat hesitant at first because I simply could not imagine how a private company could get a government issued passport expedited and processed so quickly. I called in to ask questions, and got Grim (like the reaper, he told me - love that!). While Grim didn't work on passport expediting, he still took to time to answer my questions, and made me feel comfortable with the entire process. I signed up online, and was quickly contacted by Kennedee. She went over the entire process with me, walked me through next steps, and verified my documents after I uploaded them to the web portal. Kennedee was great; by the time I was off the phone with her, I had gone from the desperate and hopeless feelings of that morning to being completely confident that I would have my passport. By the end of that day, I had overnighted all of my materials to the office in Chicago. Karim contacted me via email to let me know that the documents had been safely received, and the following week, Karim called me to let me know that he had received my passport back and was overnighting it to me. I will never forget this, because I was in a Walgreens trying to track down at home Covid tests for our trip, and caught a few stares when I started jumping up and down for joy in the middle of an aisle. Everyone at APVI was polite, professional, and communicative. They were an absolute lifesaver. Thank you very much guys! I will never forget everything you did for me!

1 February 2022
Unprompted review
Rated 5 out of 5 stars

I applied Saudi arbia family visit visa…

I applied Saudi arbia family visit visa from United States. The Team was really supporting and helpful with the process. The responses were really fast and informative and the passport services were right upto the mark. Thank you to everyone there and especially to Grim Aybar for all the help.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Superior Service

All I can say is that APVI exceeded my expectations with their superior and distinctive service. I will recommend them to my family, work associates, Friends and the community at large.

2 December 2021
Unprompted review
Rated 5 out of 5 stars

If you're in need of a passport or visa…

If you're in need of a passport or visa then you need APVI in your corner. Everyone I dealt with was very professional , patient ,and understanding. I can go on and on but the bottom line is they were on point . They did what they said they were going to do in the time frame given. Thank you APVI !!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Fast & Professional, visa for Saudi Arabia

I have used AVPI for several visa's and they never disappoint. This time I needed a visa for Saudi Arabia (again) and even though I was familiar with the process, I talked to one of their specialist directly and he reviewed my information with my over the phone and pointed out one or two small things to correct that could have held up the process. I sent them my Passport by FedEx on Friday and got it back on Wednesday, less than a week. I have several colleagues that are traveling with me and they are all having issues. I am glad that I used AVPI and will continue to do so. Well Done!

19 November 2021
Unprompted review
Rated 5 out of 5 stars

These folks are the best ever

These folks are the best ever. I was being challenged by the process at the Department of State. I was able to contact APVI and the very kind and patient folks there walked me through the paperwork. There is kind of a lot of paperwork, but they answered all my questions cheerfully. I would STRONGLY recommend this firm to anyone needing help with Passport issues.

30 August 2021
Unprompted review
Rated 5 out of 5 stars

Their service was exceptional

Their service was exceptional! I could always count on my visa agent to respond to my queries promptly and accurately thus hastening receipt of my visa. I highly recommend their services!

24 August 2021
Unprompted review
Rated 5 out of 5 stars

The overall experience was not great

The overall experience was not great. With Covid restrictions reducing many government services to near zero the job of navigating embassies and state departments was a big one. Patience was the only solution and even when mine ran a little short, Karim and the team at APVI kept the expectations realistic and kept me up-to-date on the constantly evolving situation. To be clear there was a moment when I was making plans to fly to LA (from Hawaii) and march down to the consulate to file my own paperwork. Thankfully that didn't happen because Karim recognized immediately that my invitation for a family visa was addressed to the embassy in Washington DC. Five stars for grace under pressure, outstanding customer service and making the best of a difficult situation.

18 August 2021
Unprompted review
Rated 5 out of 5 stars

Service Was Excellent

Service was excellent, all my questions were answered, my visa was issued promptly with no issues at all - fee for service was very fair - I would certainly recommend APVI

13 January 2021
Unprompted review

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