They have been very prompt in their scheduled appointment times. I have had no issues in their services as i have been a customer a little over a year now. All services were documented by text message... See more
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Location
Switch location1200 North 23rd Street, Unit 107, 28405 Wilmington, North Carolina, US
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See what reviewers are saying
Hunter Sigmon thank you so much for helping our family with our pest problem. I’m not exactly sure which location he is from but yes I will leave a great review.
Company replied
I had a great experience with Aptive Pest Control and would definitely recommend them. I gave them five stars because their team was always on time, professional, and reliable. Every visit, they t... See more
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Contact to let me know when there's an appointment is great but there is never a time other than a text 30min prior to them arriving. If I need the inside of the home to be done I have to wait sometim... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1200 North 23rd Street, Unit 107, 28405, Wilmington, North Carolina, United States
- 19108386694
We overthink pests so you don't have to.
4.4
Excellent
22 reviews
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Great communication and punctual
Great communication and punctual. Knocked out my fire ants
6 May 2026
Reply from Aptive Pest Control - Wilmington
We really appreciate your feedback, Jack! It’s great to hear the communication was clear, the service was punctual, and even better that the fire ants were handled effectively. That’s exactly the kind of result we aim for. Efficient service with real impact. Thank you for choosing Aptive to handle your pest concerns!
-Alexis, Aptive Care Team
Review
Hunter Sigmon thank you so much for helping our family with our pest problem. I’m not exactly sure which location he is from but yes I will leave a great review.
28 April 2026
Reply from Aptive Pest Control - Wilmington
It’s wonderful to know Hunter was able to handle your pest problem, Claudia! We’re so glad you had a positive experience, and we sincerely appreciate your kind words and willingness to leave a great review. Thank you for choosing Aptive to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Wilmington
Hi there,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you consistently receive excellent service and that extra care is being taken during each visit. That’s exactly what we strive for at Aptive.
We’re focused on making sure every detail is handled with care and attention so you can feel confident your home is protected. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
They have been very prompt in their…
They have been very prompt in their scheduled appointment times. I have had no issues in their services as i have been a customer a little over a year now. All services were documented by text message including areas treated. I have recommended their company to neighbors in our community.
15 April 2026
Reply from Aptive Pest Control - Wilmington
Hi Mike,
We really appreciate you sharing this, and it’s great to hear your experience over the past year has been smooth and consistent. Being prompt, keeping you informed with clear service documentation, and maintaining that level of reliability is exactly what we aim for at Aptive. We also truly value that you’ve recommended us to neighbors in your community, that trust means a lot. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
I had a great experience with Aptive…
I had a great experience with Aptive Pest Control and would definitely recommend them. I gave them five stars because their team was always on time, professional, and reliable. Every visit, they took the time to ask what specific concerns I had and made sure everything was handled thoroughly.
What really stood out to me was how they consistently went above and beyond. They didn’t just do the basics—they made sure I felt confident that my home was fully taken care of. Their attention to detail and customer service truly set them apart.
If you’re looking for a pest control company that is dependable, attentive, and genuinely cares about doing a great job, Aptive is a solid choice.
27 March 2026
Reply from Aptive Pest Control - Wilmington
Hi Tessa,
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s professionalism, attention to detail, and commitment to going above and beyond made such a positive impact. At Aptive, we take pride in making sure every concern is carefully handled, and it’s wonderful to know you feel confident that your home is fully taken care of. Your recommendation means a lot, and we’re grateful to have you as part of the Aptive family.
-Jasmine
Great Experience as always!
Great Experience as always!
We have been extremely satisfied with our pest control service from start to finish. The team is professional, punctual, and consistently thorough. From the initial consultation to each routine visit, they have taken the time to explain what they’re doing, answer questions, and make sure we feel confident about the treatment plan.
Since starting service, we’ve seen a dramatic improvement — no unexpected pest issues and no recurring problems. It’s clear they are proactive rather than reactive, which gives us great peace of mind.
We would absolutely recommend them to anyone looking for dependable, effective pest control. Five stars all the way!
28 February 2026
Reply from Aptive Pest Control - Wilmington
Hi William,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has provided professional, thorough, and proactive service from start to finish. At Aptive, we take pride in making sure our customers feel confident in their treatment plans and supported every step of the way.
It’s wonderful to hear that you’ve seen such a dramatic improvement and haven’t had any unexpected or recurring issues. That’s exactly the peace of mind we aim to deliver with every visit.
We greatly appreciate your recommendation and your kind words. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide dependable, effective service for you.
-Jasmine
Very trusted Company and Technician
I am so grateful to Issac for his diligent, efficient and thorough work ethic as he protects our home. And his communication is terrific, letting me know when and what is being done and double checking with me to see if anything else can be taken of. Such an asset to Active. Thank you
13 February 2026
Reply from Aptive Pest Control - Wilmington
Hi Kathleen,
Thank you for sharing your experience! We’re thrilled to hear that Issac’s diligent, efficient, and thorough approach has made such a positive impact. Clear communication and attentive service are exactly what we strive for at Aptive, and we’re glad it’s giving you peace of mind while protecting your home.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
The representative was knowledgeable
The representative was knowledgeable, friendly, and helpful!
6 February 2026
Reply from Aptive Pest Control - Wilmington
Hi Leon,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was knowledgeable, friendly, and helpful. Providing attentive, reliable service is exactly what we strive for at Aptive, and it means a lot to know it made a positive impact for you. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Reply from Aptive Pest Control - Wilmington
Hi Diane,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professional has consistently been courteous and helpful. At Aptive, providing respectful, reliable service is at the heart of what we do, and your feedback lets us know we’re hitting the mark.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Great service and communication
Friendly, courteous service, on time, with reporting of service performed. Noticed pest activity that I hadn't and showed it to me.
21 December 2025
Reply from Aptive Pest Control - Wilmington
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional was friendly, courteous, and thorough, and that the detailed reporting helped you stay informed about your property.
At Aptive, we strive to provide attentive, professional service while keeping our customers fully aware of what’s happening on their property. We truly appreciate your trust and look forward to continuing to provide reliable pest protection.
-Jasmine
Contact to let me know when there's an…
Contact to let me know when there's an appointment is great but there is never a time other than a text 30min prior to them arriving. If I need the inside of the home to be done I have to wait sometimes the whole day. Just make an appointment time so I'm not wasting a whole day waiting around. You guys gave appointment times previously but stopped. This last visit I was surprised there was an increase in price again. At this point you are quickly becoming unaffordable.
21 December 2025
Reply from Aptive Pest Control - Wilmington
Hi Robert,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your recent experience with Aptive has been frustrating. We strive to provide clear communication, reliable scheduling, and transparent pricing, and it’s clear we fell short in your case.
I completely understand how inconvenient it is to wait for a service window without a confirmed time, especially when interior access is needed. Your concerns about the recent price increase are also important, and I want to assure you that your feedback will be shared with our team to help improve the experience for all our customers.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account, discuss options to make scheduling more convenient, and ensure your future services meet the standards you expect from Aptive. Your feedback helps us continue improving the service we provide.
-Jasmine
Great service. Technician was courteous and efficient.
The company worked in a professional manner, explaining the service to be done, the length of time required and what to expect once completed.
18 November 2025
Reply from Aptive Pest Control - Wilmington
Hi Linda,
Thank you for sharing your experience! I’m glad to hear our team provided clear explanations and handled your service professionally. At Aptive, we aim to make every visit informative and straightforward so you know exactly what to expect and feel confident in the protection we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Aptive Pest Control is a great company
Aptive Pest Control is a great company. They have excellent rates and have a good product.
I have had three treatments. The first two were excellent. The visit on Nov 14 was so different. The person who came out tried to say we were not at home. Both my husband and I were home and never heard a knock or the doorbell. My dog always barks when the door bell rings. I feel as though the tech lied to me. He was polite but not a good representative for Apitve.
15 November 2025
Reply from Aptive Pest Control - Wilmington
Hi Cheryl,
Thank you for taking the time to share your experience and for your kind words about our rates and products. We’re glad to hear your first two treatments were excellent, but we’re concerned and disappointed to learn that your recent visit on November 14 did not meet the same standard.
We take your feedback seriously, especially regarding the miscommunication about your presence at home. At Aptive, we expect all of our service professionals to provide honest, respectful, and thorough service, and it’s clear that this visit fell short of that expectation.
We’d like the opportunity to review your account and ensure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can make this right and ensure your future visits meet the high standard you’ve come to expect from Aptive.
Thank you for being part of the Aptive neighborhood. Your feedback helps us improve our service and represent our company the way it should be.
-Jasmine
5 star visit
They asked questions, followed up on previous visits, were professional and advised what he was going to address this visit ; inside and outside.
Then asked if there were any new issues that needed attention.
2 October 2025
Reply from Aptive Pest Control - Wilmington
Hi Debbie and Charles,
Thank you for sharing your experience with us. It’s great to hear that our service professional took the time to follow up on past visits, explain the treatment plan, and make sure all your concerns were addressed. At Aptive, we want every visit to feel thorough and personalized, so your feedback means a lot. We appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Reply from Aptive Pest Control - Wilmington
Hi Joseph,
Thank you for sharing your experience! We’re glad to hear that our team has been punctual, keeps you updated, and provides effective treatments. Delivering reliable and thorough service is what we strive for at Aptive, and we truly appreciate having you as part of the Aptive neighborhood.
-Jasmine
New customer
Aptive seems to be responsive to our needs, but our pest problems have not improved so far. I am willing to give Aptive more time, but I will expect to see improvements soon.
12 July 2025
Reply from Aptive Pest Control - Wilmington
Hi Kermit,
Thank you for your honest feedback and for giving Aptive the opportunity to care for your home. We’re glad to hear you’ve found our team responsive—that’s something we take pride in—but we’re truly sorry to hear that the pest issues haven’t improved yet. That’s not the experience we want for any of our customers.
We appreciate your willingness to give us more time, and we’re committed to making the most of it. Please feel free to reach out to us at socialmedia@goaptive.com with your service address so we can review your account and ensure your treatment plan is fully aligned with the issues you’re still seeing.
Thank you again for being a part of the Aptive neighborhood. We’re here to make this right and deliver the results you expect.
-Jasmine
Excellent customer service
Excellent customer service, always prompt and courteous completes specific jobs in a timely manner! Our mosquito problem is taken care of as well as our household pests. I would recommend Active pest control!
4 July 2025
Reply from Aptive Pest Control - Wilmington
Hi William & Jackie,
Thank you so much for your thoughtful feedback! We're thrilled to hear that you've experienced prompt, courteous service and effective results with both mosquito and general pest control. Our team works hard to deliver thorough, timely treatments, and it's wonderful to know that effort has made a real difference for your home. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family!
-Jasmine
The service providers always…
The service providers always communicate prior to their arrival and ask if there are problem areas. Very helpful to have a game plan. Always friendly service.
21 June 2025
Reply from Aptive Pest Control - Wilmington
Hi Claudette and Billy,
Thank you for your thoughtful feedback! We’re so glad to hear that our service professionals are consistently communicating before each visit and taking the time to understand any specific concerns. Having a clear game plan is an important part of how we deliver effective, customized service—and it’s great to know that’s been helpful for you. We truly appreciate you being part of the Aptive family and look forward to continuing to provide friendly, proactive care you can count on.
-Jasmine
I have more pests know than before the service
I have more pests know than I had before my last service. I tried calling and no one gets back to me. I’m thinking of canceling our service with Aptive Environmental.
7 June 2025
Reply from Aptive Pest Control - Wilmington
Hi there,
Thank you for sharing your experience — I completely understand how frustrating it is to feel like the pests have only increased after your service. At Aptive, we truly want to make sure every home gets the effective care it deserves.
I’m sorry to hear you’ve had trouble reaching us. We’d like to make this right by connecting with you directly and scheduling a follow-up visit to address the issue as soon as possible. Your satisfaction and comfort are important to us, and we appreciate the chance to restore your confidence in Aptive Environmental. Please reach out at socialmedia@goaptive.com at your convenience so we can help.
-Jasmine
Reply from Aptive Pest Control - Wilmington
Hi Linda,
That’s exactly what we love to hear! At Aptive, helping keep your home comfortable is our top priority. Thanks so much for trusting us to protect your space — we’re grateful to have you in the Aptive family!
-Jasmine
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