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Aptive Pest Control - Tempe (Sales) Reviews 8

TrustScore 4 out of 5

4.0

1140 West Alameda Dr., Suite 3, 85282 Tempe, AZ, US


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See what reviewers are saying

Rated 3 out of 5 stars

Sales people, creativity in add-libing the effectiveness of the product without facts or experience, just to make a sale. Their presentation claims were to good to be true, I did take them with a gr... See more

Company replied

Rated 5 out of 5 stars

Service reps are always so friendly and helpful, always look into anything I have concerns about. Excellent customer service. Customer service folks are always quick to reply to emails if I have a q... See more

Company replied

Rated 5 out of 5 stars

Aptive has done a great job for my property for many years. This last service a mosquito trap was inadvertently not placed in my yard. I called and explained and within 2 days they came and placed th... See more

Company replied

Rated 5 out of 5 stars

They are always on time. Get right on the job at hand. Listen to your requests and get right to it. Always friendly, polite and eager to please.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Tempe (Sales)

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1140 West Alameda Dr., Suite 3, 85282, Tempe, AZ, United States

  • 14809038953
Promotion box for Aptive Pest Control - Tempe (Sales)

We overthink pests so you don't have to.

Smarter pest control starts here.

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

On time

On time, polite,efficient, and always accommodating.

5 February 2026
Aptive Pest Control - Tempe (Sales) logo

Reply from Aptive Pest Control - Tempe (Sales)

Hi Recia,

Thank you for sharing your feedback! We’re glad to hear that our team has been on time, polite, efficient, and accommodating. At Aptive Environmental, we take pride in providing reliable, professional service while making every visit a positive experience for our customers.

It’s wonderful to know that our efforts are appreciated. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

They are always on time

They are always on time. Get right on the job at hand.
Listen to your requests and get right to it. Always friendly, polite and eager to please.

12 February 2026
Aptive Pest Control - Tempe (Sales) logo

Reply from Aptive Pest Control - Tempe (Sales)

Hi Sandi,

Thank you for sharing your experience! We’re thrilled to hear that our team has consistently been on time, attentive to your requests, and friendly while delivering thorough service. At Aptive, we take pride in providing reliable, professional care while making every interaction pleasant and stress-free.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Tempe (Sales)

Hi Brandy,

Thank you for sharing your feedback! We’re glad to hear you experienced friendly and efficient service. At Aptive, we take pride in providing reliable, high-quality service every visit, and it’s great to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to share your experience.

-Jasmine

Rated 3 out of 5 stars

Sales people

Sales people, creativity in add-libing the effectiveness of the product without facts or experience, just to make a sale. Their presentation claims were to good to be true, I did take them with a great “big grain of salt”, when verifying
There Claims it were exaggerated. I still have ants.

17 September 2025
Aptive Pest Control - Tempe (Sales) logo

Reply from Aptive Pest Control - Tempe (Sales)

Hi Paul,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations. At Aptive, we strive to provide honest, fact-based information about our services and effective pest control solutions, and it’s clear we fell short in your case.

We understand how frustrating it is to continue seeing ant activity despite service. We would like the opportunity to review your account, ensure your service instructions are being properly followed, and schedule a follow-up if needed to address the ongoing issue. Please reach out to us directly at socialmedia@goaptive.com so we can make this right. Your satisfaction and trust are very important to us, and we appreciate the opportunity to improve your experience with Aptive.

-Jasmine

Rated 5 out of 5 stars

Aptive has done a great job for my…

Aptive has done a great job for my property for many years. This last service a mosquito trap was inadvertently not placed in my yard. I called and explained and within 2 days they came and placed the mosquito in my yard.

14 April 2025
Aptive Pest Control - Tempe (Sales) logo

Reply from Aptive Pest Control - Tempe (Sales)

Hi Jim,

Thank you so much for your loyalty over the years and for sharing your experience! We're glad to hear that our team at Aptive has continued to take great care of your property and that we were able to quickly make things right with the mosquito trap. We truly appreciate you being part of the Aptive family and letting us help protect your home!

-Jasmine

Rated 5 out of 5 stars

Klark has great communication

Klark has great communication, is timely, respectful of the home, and informative about the services and local bugs!

9 April 2025
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Reply from Aptive Pest Control - Tempe (Sales)

Hi Taylor,

Thank you so much for the wonderful feedback! We're thrilled to hear that Klark made such a positive impression with his communication, timeliness, and respect for your home. We always strive to provide informative and thorough service, and it's great to know that Klark delivered just that. We truly appreciate you being a part of the Aptive family, and we look forward to continuing to keep your home protected!

-Jasmine

Rated 1 out of 5 stars

I am ready to fire your company

I am ready to fire your company. Your scheduling service is poor at best. The last technician out to our only did half the job. I specifically asked to have the garage heavily sprayed. I went out five minutes after he left and the garage floor was bone dry. Yes he sprayed the entrance, but I always want the entire floor sprayed. We have repeatedly asked for service every (3) Three months. Yet every 2 months you schedule a tech out and we have to reschedule 3-4 times to get the service WE want. With this notice, your service is no longer wanted or needed. YOU ARE FIRED! Please confirm you received this notice!

21 March 2025
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Reply from Aptive Pest Control - Tempe (Sales)

Hi James,

Thank you for sharing your feedback, and I truly apologize for the frustration you've experienced. We value your business and take your concerns seriously. It's clear that we've fallen short of your expectations, and for that, I sincerely apologize.

We understand your request for a more consistent service schedule and a thorough job on the garage floor, and I'll make sure to address this with our team. Our goal is always to meet our customers needs, and I'm sorry we've missed the mark.

Please know that we are here to help, and I would love the opportunity to resolve this for you if you're open to it. If you'd prefer to cancel, we will certainly respect that, and I will make sure everything is processed accordingly. Please reach out to us at socialmedia@goaptive.com so we can assist you properly.

Thank you again for your honestly. We genuinely appreciate the opportunity you've given us, and we hope to regain your trust.

-Jasmine

Rated 5 out of 5 stars

Outstanding customer service

Service reps are always so friendly and helpful, always look into anything I have concerns about. Excellent customer service. Customer service folks are always quick to reply to emails if I have a question, and always very pleasantly helpful.

2 April 2025
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Reply from Aptive Pest Control - Tempe (Sales)

Hi Sally,

Thank you so much for your wonderful review! We are thrilled to hear that our team has consistently been friendly, helpful, and responsive to your needs. At Aptive, we truly believe that excellent customer service is key, and it is great to know that our service professionals and customer support have made such a positive impact for you.

Your feedback means a lot to us, and we will continue to strive to meet and exceed your expectations. If there is ever anything else you need, do not hesitate to reach out. We are here for you!

-Jasmine

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