Dakota's customer service is GREAT! We very much appreciate Dakota's personality; and also, there has been a very good outcome of success with his services. Already, in this short amount of time, we... See more
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He came on time, did a thorough job, extremely knowledgeable, efficient, and overall very friendly to boot. We ALWAYS have amazing technicians. I really don't know how you have so many good ones all a... See more
Company replied
We purchased a home and noticed the prior owner used Aptive. They came out the same day and provided a great rate to "restart" services. Evan showed up on-time and truly cared about our home. He is pr... See more
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We still have a rat issue after 3 months of service from Aptive Pest Control. We also have a bee hive that wasn’t even addressed or mentioned along with tiny odd bugs outside and inside. Customer serv... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States
- 12068953471
We overthink pests so you don't have to.
4.4
Excellent
120 reviews
Asks customers to review
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Great personal service
They contact you before they come and then they send you a message when they finish detailing what all they did and what pests they treated for. They let you know what they see as potential problems. They will also come in and treat inside if you request and someone is home. They are friendly and professional. Their service is effective.
17 September 2025
Reply from Aptive Pest Control - Tacoma
Hi Ron,
Thank you for sharing your detailed feedback. We’re thrilled to hear that our team’s communication, professionalism, and thorough service have made a positive impact. At Aptive, we strive to provide effective pest control while keeping our customers informed every step of the way, and it’s wonderful to know that our approach has met your expectations.
-Jasmine
We are being overrun by spiders
We are being overrun by spiders, we didn't have this problem until we switched services to Aptive Environmental. The technician that did our last service was very professional and friendly and treated all areas around the house but now you walk into spider webs everywhere especially on the front porch.
3 September 2025
Reply from Aptive Pest Control - Tacoma
Hi Vernon,
Thank you for sharing your feedback. We’re glad to hear that our service professional was professional and friendly, but we’re very sorry to hear about the ongoing spider issues and the webs around your home. At Aptive, we take pest concerns seriously and strive to provide effective, thorough service for every home. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work with you to address this issue, ensuring your home is more comfortable.
-Jasmine
The person who treated our home, Trey, did a great job. He was thorough in treating all pests.
The person who treated our home
26 August 2025
Reply from Aptive Pest Control - Tacoma
Hi Bob and Linda,
Thank you for sharing your feedback! We’re thrilled to hear that Trey provided thorough service and effectively treated all pests in your home. At Aptive, we pride ourselves on delivering reliable, detail-oriented service that keeps our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Very thorough with inspection and…
Very thorough with inspection and treatment and communication is detailed with photos. I highly recommend.
28 August 2025
Reply from Aptive Pest Control - Tacoma
Hi Catherine,
Thank you for sharing your experience! We’re thrilled to hear that our team provided thorough inspections and treatments, along with detailed communication and photos. At Aptive, we take pride in giving our homeowners clear, reliable service that they can trust. We truly appreciate your recommendation and are grateful to have you as part of the Aptive neighborhood.
-Jasmine
Communication was good
Communication was good, let me know when they were to arrive. Able to adjust what was going to be treated for the day due to illness.
11 September 2025
Reply from Aptive Pest Control - Tacoma
Hi Ted,
Thank you for sharing your experience! We’re glad to hear that our team kept you informed about your appointment and was able to adjust the treatment plan to accommodate your needs. At Aptive, we strive to provide flexible, attentive service that makes our homeowners feel supported and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Continue to be impressed with Aptive…
Continue to be impressed with Aptive Pest Control. Communication between the tech and customer is amazing from texting when in route to when on site. They take pictures of things they find and ask if there are any problem areas. Since signing up with them our ant and wasp/yellow jacket problem is now non existent now. Only part of the whole process I wasn't a fan of was the initial signup with the sales guy. Very high pressure and wouldn't take no for an answer. Overall I am happy with the service and with the price I pay as I was a tough cookie at signup.
29 August 2025
Reply from Aptive Pest Control - Tacoma
Hi Drew,
Thank you for sharing your experience and feedback! We’re thrilled to hear that our communication, thoroughness, and follow-up have made a difference in keeping your home protected from ants and wasps. At Aptive, we strive to provide not only effective pest control but also clear, transparent communication so our neighbors feel confident in the service they receive.
I also appreciate your honesty about the initial sign-up experience. Your feedback is important and helps us improve how we approach new neighbors while maintaining professionalism and respect. We’re glad you’re happy with your service and the value it provides, and we look forward to continuing to protect your home for years to come.
-Jasmine
Nothing but good experience with their…
Nothing but good experience with their work / service so far, but there's a pretty fast and hard sell approach, and (what seems to me to be) an unusual pricing system, ultimately a noticable bit higher than other exterminators I've used . I receive good service, but not frequent, as that's really how they work.
14 August 2025
Reply from Aptive Pest Control - Tacoma
Hi Gary,
Thank you for sharing your experience with Aptive. We’re glad to hear that you’ve been satisfied with the quality of our service so far.
We also appreciate your feedback regarding our approach and pricing. At Aptive, we aim to provide effective, thorough pest control while being transparent about our plans and pricing. We understand that different customers have different expectations around frequency and cost, and your comments help us improve the way we communicate and deliver our services.
If there’s ever anything we can do to better meet your needs or adjust your service plan, please don’t hesitate to reach out at socialmedia@goaptive.com. We value your trust in Aptive and your feedback is important in helping us continue providing the best service possible.
-Jasmine
Fabulous service.
Fabulous service.
The young man that came out was right on time, polite, and went right to work. We had family with kids and dogs. A little chaotic…he wasn’t phased at all. We even offered him breakfast, which he declined.
20 August 2025
Reply from Aptive Pest Control - Tacoma
Hi Patti,
Thank you for sharing your experience! We’re thrilled to hear that our team member was punctual, polite, and handled a busy home with professionalism and care. At Aptive, we take pride in providing thorough and effective pest control while ensuring a friendly and respectful experience for every neighbor, no matter the circumstances. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Harold,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that Dillon consistently does an excellent job. Providing reliable, high-quality service is what we strive for, and we’re grateful to have you as part of the Aptive neighborhood!
-Jasmine
Good service!
I like the reminders sent for service by the company and service provider . I also appreciate that I can reschedule easily by text! Thanks!
5 August 2025
Reply from Aptive Pest Control - Tacoma
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our reminders and easy rescheduling by text have made your experience more convenient. At Aptive, we strive to provide service that is both effective and hassle-free, and feedback like yours lets us know we’re making that a reality for our customers.
-Jasmine
Our tech (Dylan) was top notch
Our tech (Dylan) was top notch. He was responsive to my questions, thorough, and efficient! He even went above and beyond by noticing another area needing treatment in our open garage. 10/10!!
17 July 2025
Reply from Aptive Pest Control - Tacoma
Hi Oressa,
Thank you so much for the fantastic feedback! We’re thrilled to hear Dylan provided top-notch service—being thorough, responsive, and proactive is exactly what we strive for at Aptive. It’s great to know he went above and beyond by spotting and treating that additional area in your garage.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same dedication and care. Thanks again for the 10/10!
-Jasmine
Excellent Service
I needed additional service beyond my current contract but didn't catch them before they left my house - They quickly did the add-on, obtained my signature and were back at my house to do the service that same afternoon. They listened, were quick to respond and were extremely courteous,
16 July 2025
Reply from Aptive Pest Control - Tacoma
Hi Sarina,
Thank you for sharing this experience with us! We're so glad our team was able to respond quickly and go the extra mile to provide the additional service you needed that same day. Listening to your concerns and acting on them promptly is a big part of what we strive for at Aptive. We appreciate your trust in us to help protect your home and are always here when you need us!
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Thomas,
Thanks so much for the kind words! We're glad to hear our team made a great impression and that you're happy with the service. At Aptive, we’re all about delivering reliable, high-quality pest control that makes a difference. We’re grateful to have you as part of the Aptive family!
-Jasmine
Really can’t stand that I was tricked…
Really can’t stand that I was tricked into a 1 year contract
I was doing the same stuff the tech does
For rodents problems an still having issues an seeing rats and mice still
Every time tech comes out still is $130 charge
To buy out of contract is ridiculous amount
1 July 2025
Reply from Aptive Pest Control - Tacoma
Hi Kevin,
We’re truly sorry to hear about your frustration and understand how challenging ongoing rodent issues can be. At Aptive, we aim to provide effective, long-term solutions and clear communication about our services and agreements. It’s upsetting to know that you feel misled and that the problem persists despite our efforts.
We’d like to review your account and see how we can better support you moving forward, including discussing your concerns about the contract and service charges. Please reach out to us at socialmedia@goaptive.com with your service address so we can work toward a resolution. Thank you for your feedback and the opportunity to make things right.
-Jasmine
I disliked the fact that some area would be missed.
I disliked the fact that most of the time, if not all the the time, an arrival time or span of time be given so I may arrange my day accordingly. Also I understand if you can not get to back yard, but if you do not ring bell, you can not assume that we're not home and then just do part of the outside of house or not know, if places inside of house are in need of treatment.
28 June 2025
Reply from Aptive Pest Control - Tacoma
Hi Calvin,
Thank you for your feedback—we completely understand how important it is to receive a clear arrival window and proper communication during your service. At Aptive, we aim to make every visit seamless, and we’re sorry this part of the experience fell short. We’ll be sure to address this with our team and would love the chance to help ensure a smoother service moving forward. Please feel free to reach out to us at socialmedia@goaptive.com. We truly appreciate you being part of the Aptive family.
-Jasmine
They do an amazing thorough job
They do an amazing thorough job! They have great communication. They contact you before they show up and they send you pics of the work that's been done. They focus on specific areas that you request.
18 June 2025
Reply from Aptive Pest Control - Tacoma
Hi Dorene,
Thank you so much for the wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Aptive—from the clear communication to the attention to detail and customized care. Our goal is always to keep you informed, involved, and confident in the work we’re doing, so it’s great to know the photos and proactive updates have made a difference. We appreciate you trusting us to focus on the areas that matter most to you and are proud to have you as part of the Aptive family!
-Jasmine
Excellent service every time!
Every time we get service, the people who do the work are polite, thorough. And ask if we have any concerns. The service provided is great! Thank you!!
13 June 2025
Reply from Aptive Pest Control - Tacoma
Hi Colleen,
Thank you so much for your kind words! We’re delighted to hear that our team consistently provides polite, thorough service and takes the time to listen to your concerns. At Aptive, delivering great service with care and respect is our top priority. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
The woman who worked at our home was…
The woman who worked at our home was very responsive to my concerns. She gave extra time and detailed application as we have a very significant problem with ants (although Aptive has been treating here for a year)
12 June 2025
Reply from Aptive Pest Control - Tacoma
Hi Kristin,
Thank you for sharing your experience with us. We're really glad to hear that our service professional took the time to listen and go the extra mile during your recent visit—that level of care is exactly what we strive for at Aptive.
We understand how persistent ant issues can be, even with consistent treatment, and we appreciate your patience and continued trust over the past year. We’re committed to staying proactive and working with you until the problem is fully resolved.
Thanks again for being a valued part of the Aptive neighborhood—we’re here every step of the way!
-Jasmine
process is working well for our home…
process is working well for our home and our pest issues and the team is always prompt and communicative and we could not be happier with our service overall.
10 June 2025
Reply from Aptive Pest Control - Tacoma
Hi Joanne,
Thank you for your wonderful feedback! We’re thrilled to hear that our process is effectively addressing your pest concerns and that our team’s promptness and communication have made a positive difference. At Aptive, delivering reliable, transparent service is what we’re all about.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and dedication.
-Jasmine
I have decided to continue pest control…
I have decided to continue pest control with a different company. I appreciate what you’ve done in the past but I’d like to have a local company as my service. Thank you.
Sandi Roberts
31 March 2025
Reply from Aptive Pest Control - Tacoma
Hi Sandi,
Thank you for sharing your decision with us. We truly appreciate the opportunity we’ve had to serve you and are grateful for the trust you placed in Aptive.
We completely understand the desire to support a local company and wish you the very best with your new provider. If you ever need us in the future, we’d be happy to welcome you back and continue protecting your home.
Thank you again for being part of the Aptive family — we wish you all the best moving forward.
-Jasmine
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