Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
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Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
Company replied
For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more
Company replied
Missed a pretty sizable wasp nest under the back deck that we found cleaning the next day. Otherwise thorough, informative service. Also, could live without the harassment trying to get me to leav... See more
Company replied
Great service, always on time. I absolutely love the service pictures that we receive at the end of each treatment.
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

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When I reported that there were ants in the house, someone came the following day. They showed up promptly after confirming with me when they would be there. They went straight to work and explained what they were doing.

Reply from Aptive Pest Control - Tacoma
Appreciate the feedback and pictures that are provided. The employees who came out are always friendly as well.

Reply from Aptive Pest Control - Tacoma
Dylan and Nick were pleasant, knowledgeable and respectful of our space.

Reply from Aptive Pest Control - Tacoma
Techs always let you know when they will be arriving and ask for any problem areas to address. Very friendly and helpful.

Reply from Aptive Pest Control - Tacoma
Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -- very professional and friendly. Excellent!

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
We had spoken to a representative and modified our contract with confirmation via email where Aptive had agreed to a quarterly service. At some point they decided without informing us or giving us a modification, to start servicing our property every 4 weeks and billing us as such. When I contacted them for resolution as to why things changed, they said that it was just the way they did things. This was not only frustrating, but costing us triple what we had agreed to with a quarterly service. It was only after we canceled our service that they tried to work it out with us. While the service people were fine, the administration of contracts ruined this experience.

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
They notified me well in advance regarding the day they were coming. The tech was polite and considerate.

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
They have always done a great job but last weeks service was above that. Our tech found a water leak and notified us immediately.
We thought it was coming from a roof leak but a drain pipe on the bathroom sinks had broken so every time we used them it looked like Snoqualmie Falls outside.
I know we wouldn't have seen it for a while since under the sinks were dry.
Having him notify us saved a ton of $$.

Reply from Aptive Pest Control - Tacoma
They are very faithful in contacting us prior to visits & day of visits.
We haven’t seen Any spiders in our home since these guys have cared for our home & property!

Reply from Aptive Pest Control - Tacoma
Aptive Treatment person was very pleasant and informative about the service. His service report includes complete details as well as pictures of services being performed by him.

Reply from Aptive Pest Control - Tacoma
Scheduled visits are communicated in a timely manner along with constant updates.

Reply from Aptive Pest Control - Tacoma
For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concerns to be addressed, follow up texts with photos. Aptive techs are always polite and have been respectful of my property. My cats have had no issues from the products used.

Reply from Aptive Pest Control - Tacoma
Great customer service. The service technicians are very accommodating and listen to my needs. Scheduling follow ups and changing appointment is easy as well.

Reply from Aptive Pest Control - Tacoma
What’s especially impressive is the consistency of the friendly, professional technicians who come out. That is not an accident. That’s training and good treatment of the techs, I would assume.

Reply from Aptive Pest Control - Tacoma
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