Well, it’s too early for any results from the last treatment for me give an honest assessment! Let me say though, the representative was an absolute outstanding example of what you want in an employe... See more
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The service people come regularly as agreed upon. I haven’t had issues with insects and rodents as promised. I just would like a. Written note left in my mailbox explaining what service was performed... See more
Company replied
I like the fact that organic preparations are used; no noxious odor and that they are safe inside and outside the home. They do work. The specialists are well trained and pleasant.
Company replied
The technician, Robin, sent a note to notify when she was coming, she showed up on time and completed the work quickly and completely.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
6509 Basile Rowe, 13057, East Syracuse, New York, United States
- (607) 800-5224
We overthink pests so you don't have to.
4.2
Great
8 reviews
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Great communication
Great communication. Great experience. Looking forward to a pest free spring and summer!
30 April 2026
Reply from Aptive Pest Control - Syracuse
Hi Danyse,
Thank you for sharing this feedback. I’m really glad to hear you’ve had a great experience and that the communication has stood out in a positive way. It’s always our goal to make the process clear and easy so you feel confident heading into each season.
At Aptive, I focus on making sure your home stays protected with consistent service and clear updates along the way, because a protected spring and summer should feel like it’s already handled before the season even gets started. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to support your home.
-Jasmine, Aptive Care Team
Technicians were helpful and explained…
Technicians were helpful and explained what they would do.
5 May 2026
Reply from Aptive Pest Control - Syracuse
Hi Dan,
Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear our service professionals were helpful and took the time to walk you through what they would be doing during your visit.
Clear communication upfront is an important part of making sure everything is properly handled and that you feel confident about the service being performed. We appreciate your trust in Aptive, and we’re always here when you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Syracuse
We appreciate you taking the time to share this, John! It’s great to hear that our service professional provided a friendly and helpful experience during your treatment. We’re glad it went well for you, and we're incredibly thankful that you've chosen Aptive to handle your pest control needs!
-Alexis
How to keep and get customers!
Well, it’s too early for any results from the last treatment for me give an honest assessment! Let me say though, the representative was an absolute outstanding example of what you want in an employee!! Knowledgeable, friendly and thorough in his job application. Can’t say enough positive things about him.
18 April 2026
Reply from Aptive Pest Control - Syracuse
Thank you so much for taking the time to share your experience with us, Russell! We're so glad that our service professional made such a positive impression with his knowledge, friendliness, and thoroughness. At Aptive, we strive to ensure that every interaction is handled with the utmost care and professionalism, and it's wonderful to know that our team member exemplified this during your service.
While it's still early to see the full results of the treatment, we are confident that our solutions will meet your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out. We're always here to assist in any way we can!
-Alexis
Bugs zapped
The technician, Robin, sent a note to notify when she was coming, she showed up on time and completed the work quickly and completely.
31 March 2026
Reply from Aptive Pest Control - Syracuse
Hi there,
Thank you for sharing your experience! We’re glad to hear that Robin kept you informed, arrived on time, and completed the service efficiently and thoroughly. At Aptive, we take pride in making sure every service is handled professionally and carefully, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
I like the fact that organic…
I like the fact that organic preparations are used; no noxious odor and that they are safe inside and outside the home. They do work. The specialists are well trained and pleasant.
26 February 2026
Reply from Aptive Pest Control - Syracuse
Hi Rosemary,
We’re thrilled to hear that our use of organic, safe treatments has made a difference in your home! At Aptive, we make sure every service is handled with care, using effective solutions that are safe for both your family and pets, while our specialists provide knowledgeable and pleasant service. Thank you for trusting us, we’ve got this handled!
-Jasmine
The service people come regularly as…
The service people come regularly as agreed upon. I haven’t had issues with insects and rodents as promised. I just would like a. Written note left in my mailbox explaining what service was performed on any given visit. Thank you.
5 March 2026
Reply from Aptive Pest Control - Syracuse
Hi Paula,
We’re glad to hear that our team has been keeping insects and rodents under control as promised! At Aptive, we make sure every visit is handled thoroughly and with care, and we appreciate your suggestion about leaving a written note so you can see exactly what was done each time. Thank you for trusting us, we’ve got this handled!
-Jasmine
Rob is great and very personable
Rob is great and very personable. He takes his time and listens to my concerns. Looking forward to seeing him again.
28 February 2026
Reply from Aptive Pest Control - Syracuse
Hi Amy,
We’re so glad to hear that Rob took the time to listen and provide personable, attentive service! At Aptive, we make sure every visit is handled with care and attention to your concerns so you can feel confident your home is well protected. We look forward to seeing you again as well, we’ve got this handled!
-Jasmine
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