I have to say that I almost gave up on Aptive. After three phone calls to their oversees center, I almost looked into not continuing my service because I was not getting what I needed addressed. Howev... See more
Company replied
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Sprayed for ants around house perimeter.. I am switching to another company to address the main problem, the yard, bushes, trees.
Communication from Ryan was great, loads of pictures. Arrived on time and did a thorough job. The spider webs are definitely A LOT less than they used to be!
Company replied
Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8145 Ronson Rd, 92111, San Diego, CA, United States
- 16195540171
We overthink pests so you don't have to.
4.3
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lanard was fantastic
Lanard was fantastic! He spent time finding the entrance points, formulating a plan with us, and then addressing the issues by setting multiple traps. He was friendly, courteous, caring, and took the necessary time to fully inspect and treat the areas of concern. He is one of the best Aptive service reps we've had and I was extremely impressed and pleased with his service,
24 October 2026
Unprompted review
Sprayed for ants around house…
Sprayed for ants around house perimeter.. I am switching to another company to address the main problem, the yard, bushes, trees.
1 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Communication from Ryan was great
Communication from Ryan was great, loads of pictures. Arrived on time and did a thorough job. The spider webs are definitely A LOT less than they used to be!
13 October 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Victoria,
Thank you for giving Ryan such wonderful recognition! We’re thrilled to hear that his punctuality, thoroughness, and excellent communication made your Aptive service stand out. It’s especially rewarding to know that you’re seeing a noticeable reduction in spider webs around your home! We’re glad the detailed photos helped keep you informed and confident in the work completed. We’ll be sure to share your appreciation with Ryan! Thank you for trusting Aptive to keep your pest control needs handled with care!
-Jasmine, Aptive Care Team
Tre was very knowledgeable and…
Tre was very knowledgeable and professional.
8 October 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Deanna,
Thank you for recognizing Tre! We’re glad his knowledge and professionalism made your Aptive service a positive experience. Having service professionals who are both skilled and dedicated to providing excellent care is something we truly value. We’ll be sure to share your appreciation with Tre. Thank you for trusting Aptive to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - San Diego
Hi Carlos,
Thank you for the great feedback! We’re glad clear and consistent communication stood out during your Aptive experience. Keeping you informed and making sure you know what to expect is an important part of providing service you can feel confident in. We appreciate your trust in Aptive and are happy to keep everything handled!
-Jasmine, Aptive Care Team
Aptive always provides excellent service!
Jonathan did a terrific job straying the interior and exterior of our home. He is very professional and knowledgeable. He also told us about the additional mosquito service Aptive offers. My wife is very susceptible to being bit so we requested the additional service. We have had Aptive on contract for several years and have been extremely satisfied with their service. Customer service is also great! Highly recommend!
25 September 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Linda,
Thank you for trusting Aptive with your home for so many years! We’re thrilled Jonathan’s professionalism, knowledge, and thorough interior and exterior service continued the positive experience you’ve come to expect. We’re also glad he took the time to explain the additional mosquito service so you could choose what best fits your household’s needs. Your longtime loyalty and recommendation mean a great deal to our entire team. Thank you for letting Aptive keep everything handled inside and out!
-Jasmine, Aptive Care Team
Very satisfied
25 September 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Li,
Thank you for the great feedback! We’re happy to hear you’re very satisfied with your Aptive experience. Your confidence in our team means a lot to us, and we appreciate the opportunity to keep your pest concerns handled with care!
-Jasmine, Aptive Care Team
Not reliable service , awful experience
Not reliable service, not in terms of punctuality, not in terms of quality. Now they are trying to harass me with bills while not providing complete service (not mentioning not timely). They forgot consumers also have rights. Run from them and don't sign any contract you don't need this headache.
2 June 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi there,
We’re sorry to hear that reliability, service quality, and billing have all contributed to such a frustrating experience with Aptive. Customers deserve timely, complete service and clear communication about their accounts. Under the Aptive Promise, if a treatment is missed or incomplete, we’ll return at no charge to make sure it’s addressed properly. Please reach out to socialmedia@goaptive.com directly so we can review your service and billing history and work to get these concerns handled appropriately.
-Jasmine, Aptive Care Team
DO NOT USE APTIVE PEST CONTROL
DO NOT USE APTIVE PEST CONTROL! I used to spray my yard myself and I was sold by someone at my door that their service would only be $80 a month and would keep the black widows away. I have 2 little ones and a dog so with their product being safe for kids I thought I would give them a try. After the first month I noticed no results, new black widow webs were still all over my deck and kids toys in the back yard. I called and they said it takes more than one treatment(which it didn’t when I did it my self) but I let it go 2-3 weeks after my next treatment same results. So I called again, they said they would get someone out right away to spray again. Which they did, but they counted that as my next treatment and charged me. I let it go in hopes it would just start working. It did not, so I called again, this time they did an extra treatment. Still black widows on my deck and on my kids toys in the yard. So I finally had enough, I call to cancel because their service failed, but guess what, they wouldn’t have the cancellation even though I was only canceling because they didn’t hold up to their end. DO NOT USE APTIVE PEST CONTROL!
1 August 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Jordan,
We’re sorry to hear that your black widow concerns continued despite multiple treatments, especially around areas where your children and dog spend time. We understand why the lack of results, along with the confusion surrounding an additional treatment, billing, and cancellation, has been so frustrating. Under the Aptive Promise, if pest concerns persist between standard treatments, we’ll return at no charge to provide additional attention. Please reach out to socialmedia@goaptive.com directly so we can review your experience and work to get these concerns handled properly.
-Jasmine, Aptive Care Team
Almost gave up but Tim made it better
I have to say that I almost gave up on Aptive. After three phone calls to their oversees center, I almost looked into not continuing my service because I was not getting what I needed addressed. However, technician Tim Bethon was working on my neighbors house. After I talked to him, he understood what I needed, addressed it right away and discussed my plan. I am very happy with my service now. Thank you Tim!
11 September 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Tanya,
Thank you for giving Aptive another opportunity to earn your trust. We’re sorry your initial calls didn’t provide the support you needed, but we’re thrilled Tim stepped in, listened to your concerns, and made sure they were addressed. It’s wonderful to hear his service turned your experience around. We’ll be sure Tim receives the recognition he deserves for getting things handled!
-Jasmine, Aptive Care Team
The tech was polite
The tech was polite, professional and did a thorough job. I told him what I needed done and he went above & beyond what I asked.
9 September 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi there,
Thank you for the wonderful feedback! We’re glad your Aptive service professional listened carefully to what you needed and then went above and beyond to make sure your home received even more attention than expected. That combination of professionalism, thoroughness, and extra effort is exactly what we strive for. Thank you for trusting Aptive to keep your pest concerns handled!
-Jasmine, Aptive Care Team
We scheduled an appointment with Aptive…
We scheduled an appointment with Aptive and they came out the same day.
Jacob was very friendly and knowledgeable. After hearing what our problem was he explained everything that was needed. He was very exact and I hope Aptive knows what a good employee they have in Jacob
24 August 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Judy,
Thank you for highlighting Jacob’s excellent work! We’re pleased Aptive could accommodate your appointment the same day and that Jacob took the time to listen, explain the treatment clearly, and handle your concerns with such care and precision. We’re fortunate to have him as part of our team and will gladly share your recognition with him.
-Jasmine, Aptive Care Team
Amir did an awesome job and did not…
Amir did an awesome job and did not rush through the service but was diligent in his work. Very professional, thorough, and courteous!
21 August 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Clark,
Thank you for recognizing Amir’s outstanding work! We’re glad he took his time, remained diligent, and provided the professional, thorough, and courteous service you deserve. Amir represents Aptive wonderfully, and we’ll be sure he knows how much you appreciated the care with which everything was handled.
-Jasmine, Aptive Care Team
I live in a duplex and my daughter…
I live in a duplex and my daughter lives nextdoor. It's a small property but you guys charge me for both sides. I can't understand why you can't service both sides at the same time!!!!!! Very disappointed. 8465 and 8467 Chloe Avenue LA Mesa CA 91942-2854. You only serviced 8467 my side??????
11 October 2025
Reply from Aptive Pest Control - San Diego
Hi Anthony,
We understand why you’re disappointed, especially when you’re paying for service at both sides of the duplex and expected both properties to receive attention. Having only one side serviced would understandably leave you questioning why the visits can’t be coordinated.
Please reach out to socialmedia@goaptive.com directly so we can review both accounts and the recent service history and determine what happened. We want to make sure each property you’re paying to have serviced receives the attention it should and is properly handled.
-Jasmine, Aptive Care Team
Service with a smile 😀
Bryan did an awesome job of explaining what he was going to do. Did both inside and outside and did an awesome job! Thank you Bryan we appreciate you!
15 August 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Monique,
Bryan clearly made sure you felt informed and well cared for from start to finish! We’re glad he explained the plan beforehand and followed through with a thorough service both inside and outside your home.
Thank you for choosing Aptive and for showing Bryan some well-deserved appreciation. We’re happy to know everything was handled with such great care!
-Jasmine, Aptive Care Team
Aptives usual service.
Company reminders given and procedures explained ahead of appointment. Techs communication with me kept me posted and updated. Techs Asked me my concerns before treatment.
13 August 2026
Unprompted review
Reply from Aptive Pest Control - San Diego
Hi Roberta,
Being informed before and during your service makes such a difference, and we’re glad that communication has been a consistent part of your Aptive experience. From appointment reminders to asking about your specific concerns before treatment, we want you to feel involved every step of the way.
Thank you for choosing Aptive and recognizing the care our service professionals put into keeping you updated and your pest concerns handled!
-Jasmine, Aptive Care Team
Thank you making an extra visit last…
Thank you making an extra visit last month to check on the traps in the attick
17 July 2026
Reply from Aptive Pest Control - San Diego
Hi Colette,
We’re glad we could make the extra visit and give those attic traps the attention they needed! Being available between regular services when something needs another look is an important part of keeping your home cared for.
Thank you for continuing to trust Aptive. We appreciate having you with us and are always happy to help keep your pest concerns handled!
-Jasmine, Aptive Care Team
Give APC a try if you're looking for pest control
Good communication throughout. Service is great. The technician was very thorough with application. Smooth transactions. The ants are gone!
4 August 2026
Reply from Aptive Pest Control - San Diego
Hi John,
We’re so glad to hear everything came together for a smooth Aptive experience! Great communication, thorough service, and most importantly, no more ants, that’s exactly the outcome we want for you.
Thank you for choosing Aptive and for recognizing the care your service professional put into the treatment. We appreciate your feedback and are happy to know those ants are handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - San Diego
Hi Doris,
We appreciate you pointing this out. Finding spiderwebs underneath your patio furniture after service can certainly be disappointing, and we want to make sure those areas receive the attention they need.
Please reach out to socialmedia@goaptive.com directly so we can review your service and help get this properly handled for you.
-Jasmine, Aptive Care Team
Leo did a great job
Leo did a great job. Let us know when he would be arriving. Arrived when he said he would. Was conscientious of the fact we had a dog.
28 July 2026
Reply from Aptive Pest Control - San Diego
Leo sounds like he nailed the little details that make a visit go smoothly, and we love to hear that, Susan! We’re so glad he kept you informed, arrived when promised, and was thoughtful about having your dog on the property as well. That kind of care and consideration goes a long way.
We’ll be sure to pass your kind words along to Leo and his team. Thank you for choosing Aptive and for recognizing one of our local experts!
-Alexis, Aptive Care Team
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