Banner for Aptive Pest Control - San Diego

Aptive Pest Control - San Diego Reviews 217

TrustScore 4.5 out of 5

4.4

8145 Ronson Rd, 92111 San Diego, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I met Kevin and this apprentice, TJ yesterday. Kevin was professional, knowledgeable, courteous and on time. After he finished the job, he sent me a detailed description and photos of the work he p... See more

Company replied

Rated 1 out of 5 stars

Person showed up late in the day. No prior notification, no one had been to the house to spray or check in over 9 months and the person was done in about 10-15 minutes and we still have an 🐜 ant issu... See more

Company replied

Rated 5 out of 5 stars

Aptive Pest Control is great because they are friendly, affordable, and know what their doing. They make it easy to get a hold of them if you need to change your service date or make payment arrangeme... See more

Company replied

Rated 5 out of 5 stars

The woman who was the technician on this particular visit was knowledgeable, professional, and personable. I was in the yard during her application of the chemicals and was very impressed with how t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - San Diego

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8145 Ronson Rd, 92111, San Diego, CA, United States

  • 16195540171
Promotion box for Aptive Pest Control - San Diego

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Job Well Done!

I met Kevin and this apprentice, TJ yesterday. Kevin was professional, knowledgeable, courteous and on time. After he finished the job, he sent me a detailed description and photos of the work he performed. He did a great job!
I was very happy with Kevin and the work that he did for us.

12 May 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Michele,

Thank you for taking the time to share this thoughtful feedback. We’re so glad to hear about your experience with Kevin and TJ, and that Kevin delivered professional, knowledgeable, and courteous service while keeping you informed with detailed notes and photos after the job. That level of communication and care is exactly what we strive for at Aptive.

We’ll be sure to pass your kind words along to Kevin and TJ, they’ll really appreciate hearing this. We’ve got this handled on our end to keep that same standard of service going strong for you, and we truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

technician polite & professional

technician polite, prompt & professional. good about responding to my requests/needs

8 May 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 1 out of 5 stars

Person showed up late in the day

Person showed up late in the day. No prior notification, no one had been to the house to spray or check in over 9 months and the person was done in about 10-15 minutes and we still have an 🐜 ant issue.

25 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Paige,

I’m really sorry to hear about this experience, especially with the lack of communication, the long gap in service, and the fact that you’re still dealing with ants. That’s understandably frustrating, and it’s not the experience we aim to deliver at Aptive.

We take consistency, proper notification, and thorough treatment seriously, so what you described definitely needs to be reviewed. We’d like to take a closer look at your account and the recent visit to understand what happened and make this right for you.

When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can address the ant issue and ensure you’re properly taken care of moving forward. We’ve got this handled from here, and we’re committed to working with you to get your home back to where it should be.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Absolute attention to detail with competence!

The diligence, professionalism, and attention to detail Jose provided are extremely valuable.

5 May 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

We appreciate your feedback, Diana! We’re really glad to hear Jose’s diligence, professionalism, and attention to detail stood out to you. It’s great to know his approach made a meaningful difference in your experience. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Our technician was great

Our technician was great. He was the best, did a complete service.

30 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Thanks for taking a moment to share this with us, John! We’re happy to hear that our service professional provided such great service and completed a thorough treatment. We appreciate your feedback, and we're so grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

A stellar performance by your technician!!!

The woman who was the technician on this particular visit was knowledgeable, professional, and personable. I was in the yard during her application of the chemicals and was very impressed with how thorough she was. Once finished with the chemical application she then swept for spider webs. I noted that; although all technicians did this, she was a lot more thorough than any of the others. During the application of chemicals; since I was present, she explained why she was spraying were she was spraying. I truly appreciated this aspect.
I was so impressed with her approach that I would like to request her for all the future visits by Aptive Pest Control.

28 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Jeffrey,

It’s great to hear your service professional made such a strong impression with her knowledge, professionalism, and personable approach. Being thorough during the application and taking the time to explain the “why” behind the treatment really helps build trust, especially when you’re outside and able to see everything firsthand.

We’re especially glad to hear the attention to detail, including the spider web sweeping, stood out to you as well. At Aptive, we aim to make every visit feel like it’s fully handled with care, communication, and consistency you can rely on. We’ll be sure to share your kind words with her, and we truly appreciate you choosing Aptive and trusting us with your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Good company they do what they have to

Good company they do what they have to. Do. They always give a heads up when they’re coming.

28 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

It’s great to hear you find the service reliable and that our team communicates ahead of each visit, Bob! Keeping you informed and delivering on what’s promised is exactly what we aim for. Thank you for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Good Service

Prompt, informative and organized, 10 out of 10 rating

26 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi David,

That’s great to hear, and I really appreciate you taking the time to share it. Prompt, informative, and organized is exactly the experience I aim for at Aptive, so I’m glad everything felt smooth and clear from start to finish.

Thank you for choosing Aptive, I’m happy we could keep things handled for you at a 10 out of 10 level, and I look forward to continuing that same standard moving forward.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellent tech

The tech, Jonathan was excellent. He took time to explain the treatment process. The was polite and patient.

23 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Steve,

Thank you for sharing this, we really appreciate it. It’s great to hear Jonathan provided an excellent experience, taking the time to clearly explain the treatment process while remaining polite and patient throughout the visit. That level of communication and professionalism is exactly what we aim for at Aptive.

We’re glad you had such a positive interaction, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Dominique and Antonio were very…

Dominique and Antonio were very detailed and professional

23 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Thank you for taking the time to share your experience with us, Teresa! We’re glad to hear Dominique and Antonio delivered such detailed and professional service. It’s always encouraging to know the team is making a positive impression, and it's great to know that you're satisfied. We really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Kahmi was great

Kahmi was great! He addressed my concerns and was very thorough on my property.

21 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Martha,

We really appreciate you sharing this, and it’s great to hear Kahmi made such a strong impression during your service. We’re glad he took the time to address your concerns and be thorough throughout your property, that’s exactly the level of care we aim for at Aptive. We’ll be sure to pass your kind words along to him. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 5 out of 5 stars

The tech was very good and very…

The tech was very good and very thorough and professional.

21 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Joe,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your Aptive service professional provided a thorough and professional service. That’s exactly the standard we aim for on every visit, making sure your home is cared for and everything is handled with attention and consistency from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Thanks for sharing this with us, Rob! We're so glad that Dominique did a great job and that you were satisfied with our service. At Aptive, we pride ourselves on ensuring that every pest problem is handled with the utmost care and professionalism. Your feedback is invaluable to us and motivates our team to continue delivering exceptional service. We look forward to continue protecting your home from unwanted pests for years to come!

-Alexis

Rated 5 out of 5 stars

Aptive Pest Control is great because…

Aptive Pest Control is great because they are friendly, affordable, and know what their doing. They make it easy to get a hold of them if you need to change your service date or make payment arrangements they are just an all around good company.

15 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Cathy,

Thank you for such a thoughtful review, I’m really glad to hear you’ve had a positive experience with our team, from friendly service to easy communication and flexible support when you need to adjust appointments or payments. That kind of reliability is exactly what we strive for at Aptive.

We truly appreciate you trusting us with your home and for recognizing the effort our team puts into making things simple and accessible. It’s always our goal to make sure everything feels like it’s genuinely taken care of, and we’re glad to have it handled for you in a way that works.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Thanks for sharing this! It's great to hear that you appreciated our communication and flexibility. At Aptive, we strive to provide the best possible service to our customers, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Great at answering my questions prior…

Great at answering my questions prior to the service and completed the service in a timely manner

7 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Becky,

We’re so glad to hear your questions were answered before the service and that the work was completed promptly! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Outstanding Job!

The technician Fernando sent photos of the areas treated song with a detailed explanation of all work completed. Outstanding Job!

1 April 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Barry,

We’re thrilled to hear Fernando provided detailed updates and photos while completing your service! At Aptive, we take pride in handling every job with care, transparency, and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

easy process for customers

easy process for customers; good quality from my view

25 March 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Tom,

Thank you for taking the time to share your feedback! We’re glad to hear that you found the process easy and the quality of service met your expectations. At Aptive, our mission is to make every step simple and stress-free while making sure all pest concerns are fully handled. We truly appreciate you choosing us, and you can rest easy knowing we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

Always there when scheduled

Always there when scheduled, great review of how they serviced our property, and always friendly and professional when we cross paths.

25 March 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Wendy,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has been punctual, thorough in reviewing the work on your property, and consistently friendly and professional. At Aptive, we take pride in making sure every visit is handled with care and attention to detail, so you can feel confident that your home is well taken care of. We truly appreciate you choosing Aptive, we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

You can walk with them or they’ll take pictures

These guys and gals that come and treat my home and yard have never been a problem, ever! They are always courteous and helpful. If for some reason they come and I’m gone, I just reschedule them to come back and do the inside. No problem and the house is good to go. Thank you to all of you I appreciate you! Monique 🤓

24 March 2026
Aptive Pest Control - San Diego logo

Reply from Aptive Pest Control - San Diego

Hi Monique,

Thank you so much for the kind words, it really means a lot to all of us here at Aptive! We’re glad to hear our service professionals have been consistently courteous and helpful, and that scheduling around your time has been easy and stress-free. That’s exactly the kind of experience we aim for.

We appreciate you trusting us with your home and yard, and we’re always here to make sure everything stays handled so you can enjoy your space with peace of mind. Thanks again for being part of the Aptive family!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look