Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more
Company replied

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Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... See more
Company replied
Aptive confirms the appt several days ahead. They call ahead before showing up on the appt day. They confirm what they’ll do and ask if I have questions before they get there. The pictures they take... See more
Company replied
Aptive employees always do a good job of servicing my house and yard. I usually give them 5 stars. This last time, three Aptive reps showed up at my house. Usually only one person does the job. I spe... See more
Company replied
DeAnte did an excellent job treating my property for bugs. He also inspected my property for any recent bug and rodent activity. Havin this company for awhile now I no longer have any issues with i... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2347 Weldon Parkway, 63146, St Louis, MO, United States

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Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
Aptive confirms the appt several days ahead. They call ahead before showing up on the appt day. They confirm what they’ll do and ask if I have questions before they get there. The pictures they take and send to me are a nice record of work. He was so polite. Glad to be using the Aptive service.

Reply from Aptive Pest Control - Saint Louis
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the home, including where pests live and enter. I appreciated the updates, photos, and attention to detail. He was friendly, respectful, and made the whole process easy. Highly recommend!

Reply from Aptive Pest Control - Saint Louis
Got the most spots out of any technician and filled mouse traps.

Reply from Aptive Pest Control - Saint Louis
We've always had great service from Aptive and the technicians also have been very courteous.

Reply from Aptive Pest Control - Saint Louis
Timely notice given, special requests observed, left with a good feeling, all in all one of the most pleasant experiences with this sometimes irritating company

Reply from Aptive Pest Control - Saint Louis
Aptive employees always do a good job of servicing my house and yard. I usually give them 5 stars. This last time, three Aptive reps showed up at my house. Usually only one person does the job. I specifically ask for help with carpenter bees. I received no feedback. So I guess the answer will be the evidence I experience.

Reply from Aptive Pest Control - Saint Louis
My technicians have always been very informative, arrive when scheduled and courteous.
If I have a problem they address it for me.

Reply from Aptive Pest Control - Saint Louis
I have had horrible service here in the stl area. Ive spoke with some higher up people at the call center and they cannot figure out why I keep getting horrible service

Reply from Aptive Pest Control - Saint Louis
Service and results have always been great, but the office has screwed up on appointments numerous times and one time even treated the wrong house.

Reply from Aptive Pest Control - Saint Louis
I've had years-long service from Aptive and have always been happy and very satisfied with their service. In addition to my standard 3-month service, they've always serviced our property for deer ticks each Spring, with much success. They're always VERY price competitive, helpful, compliant, professional, and - the most important - effective for pest control. I would highly recommend Aptive for anyone considering new, or change to, their home management services.

Reply from Aptive Pest Control - Saint Louis

Reply from Aptive Pest Control - Saint Louis
Tasheena is the BEST! I was getting ready to cancel my service but decided to keep it after talking to Tasheena. She answered all my questions and was very specific & thorough letting me know exactly what she was going to do and confirmed that she had done those things when she was done!

Reply from Aptive Pest Control - Saint Louis
Didn't have to ask Marvin to spray inside or certain places in the house, he just did it.

Reply from Aptive Pest Control - Saint Louis
I called Three different times to get a technician to come out and check out
The ants in my kitchen. Wasted 3 half-days waiting for technician to show up, while Trying to deal as best I could with the problem. I was told
I would be compensated for the inefficiency on your part, and the aggravation on my part. Finally, on 4th booking you did show up. Ants seem to be controlled. The $70 off I was to be compensated with did not happen, to the contrary, I was billed the usual treatment fee just yesterday. Terrible communication within your organization!!!

Reply from Aptive Pest Control - Saint Louis
Communication is great, polite and informative.
As far as I can tell, my pests aren’t pestering me now!

Reply from Aptive Pest Control - Saint Louis
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