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Aptive Pest Control - Princeton Reviews 40

TrustScore 4.5 out of 5

4.5

51 Everett Dr Bldg B, Ste B60, 08550-5374 Princeton Junction, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. The technician communicated his arrival time and was there within 2 minutes. He took pictures of the areas he treated and sent them to us. The cost is very competitive and well wort... See more

Company replied

Rated 5 out of 5 stars

Kyle checked in with me and promptly. Started treating the exterior of my home for seasonal pests. He completed his work and left us alone because my wife was doing a project for work. Kyle had a ve... See more

Company replied

Rated 2 out of 5 stars

Tech was here more to treat infestation of small ants. The next day I find more ants than the day he was here. So it seems the treatment that they are charging me for is not working and this is not th... See more

Company replied

Rated 5 out of 5 stars

I appreciate that I'm given a time frame as when the tech will arrive and they will also call to let you know when their on their way. They listen to any issues you might be having and will address e... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Princeton

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 51 Everett Dr Bldg B, Ste B60, 08550-5374, Princeton Junction, NJ, United States

  • 16099007439
Promotion box for Aptive Pest Control - Princeton

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. Very thorough insect extermination including wasp nests.

11 September 2025
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Reply from Aptive Pest Control - Princeton

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our team provided professional, friendly, and thorough service, including addressing the wasp nests. At Aptive, we take pride in delivering effective pest control while ensuring our homeowners feel confident and cared for. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 2 out of 5 stars

Already wrote to you about last visit…

Already wrote to you about last visit at the outset of a storm. You responded, but the respose is tough to believe.

14 August 2025
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Reply from Aptive Pest Control - Princeton

Hi Rosemary,

Thank you for sharing your feedback. I’m sorry to hear that our previous response didn’t fully address your concerns. At Aptive, we take every customer experience seriously and want to ensure our service and communication meet your expectations.

I’d like the opportunity to review your account and the details of your last visit to provide clarity and address any issues. Please reach out to us directly at socialmedia@goaptive.com so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to make this right.

-Jasmine

Rated 5 out of 5 stars

Glad we stayed

We were extremely pleased with our last service. We were actually considering canceling after our previous service as the tech was literally here for less than 10 minutes but Edwardo changed our mind as he did a very thorough treatment of our entire property, cleaning and spraying our porch, supplying a mosquito trap, replenishing our mice trap with bait and fully addressing our concerns. He was excellent!

21 August 2025
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Reply from Aptive Pest Control - Princeton

Hi Robin,

Thank you for sharing your experience! We’re glad to hear that our service professional was able to provide a thorough, attentive service that addressed all your concerns and helped restore your confidence in Aptive. It’s wonderful to know he took the time to treat your property carefully, replenish traps, provide a mosquito trap, and ensure your home was protected. At Aptive, we take pride in having service professionals who go above and beyond to deliver both effective pest control and a positive experience. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Our tech was excellent

Our tech was excellent

16 August 2025
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Reply from Aptive Pest Control - Princeton

Hi Lisa,

Thank you for your feedback! We’re thrilled to hear that your service professional provided excellent service. At Aptive, we take pride in having service professionals who deliver thorough, effective pest control while providing a friendly and professional experience. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home safe and comfortable.

-Jasmine

Rated 3 out of 5 stars

Call back

I had asked that I be called since i had specific instructions. They did call, it went to voice mail, and they did not leave a message. I have no idea if they did what I asked.

6 August 2025
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Reply from Aptive Pest Control - Princeton

Hi Monroe,

Thank you for sharing your experience. We sincerely apologize that your instructions were not clearly communicated and that you didn’t receive a message after our call. At Aptive, we take pride in providing attentive and thorough service, and it’s important to us that you feel confident your requests are followed.

We’d like to ensure your instructions are properly addressed and that you have peace of mind moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can review your service and confirm everything was completed as requested.

Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Always very professional

Always very professional! Definitely address any issues or concerns I might have. Thank you

18 July 2025
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Reply from Aptive Pest Control - Princeton

Hi Neeta,

Thank you so much for the kind words! We're glad to hear that our team has been consistently professional and responsive to your concerns—that’s exactly the level of service we strive to deliver at Aptive. Your trust means a lot to us, and we’re grateful to have you as part of the Aptive family.

If there’s ever anything more we can do, we’re just a call or message away. Thank you again for your continued support!

-Jasmine

Rated 2 out of 5 stars

Treatment not working

Tech was here more to treat infestation of small ants. The next day I find more ants than the day he was here. So it seems the treatment that they are charging me for is not working and this is not the first time. Sent a message for someone to call me back and never received a call.

2 July 2025
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Reply from Aptive Pest Control - Princeton

Hi Maria,

Thank you for sharing your experience. We’re sorry to hear that the ant issue has continued despite recent treatment—that’s definitely not the outcome we want for our Aptive customers. We also apologize for the lack of follow-up communication, which falls short of our service standards. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work quickly to make this right. We appreciate your patience and the chance to improve your experience.

-Jasmine

Rated 5 out of 5 stars

Very responsive

I always appreciate when the Aptive representative texts me before arrival to ask if there is anything specific that needs to be addressed on the visit. That helps me plan my day and also ensures we're able to communicate if I happen to be on a work call when they arrive.

24 June 2025
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Reply from Aptive Pest Control - Princeton

Hi Christina,

Thank you for sharing such thoughtful feedback! We’re glad to hear that our team’s advance texts help you plan your day and keep communication clear—that kind of proactive approach is something we take great pride in at Aptive. Making sure your needs are heard and accommodated is a top priority, and it’s wonderful to know this makes your experience smoother. We truly appreciate you being part of the Aptive family and look forward to continuing to provide attentive and reliable service.

-Jasmine

Rated 5 out of 5 stars

Excellent Service

I appreciate that I'm given a time frame as when the tech will arrive and they will also call to let you know when their on their way. They listen to any issues you might be having and will address each one. They will advise you, as the customer as to what they will do to address the matter and if they should return. Every tech which as come out has been polite and respectful of the property. I have asked each tech that has come to the house to make sure the gate is closed, and they have.

20 June 2025
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Reply from Aptive Pest Control - Princeton

Hi Jeanette,

Thank you for taking the time to share such detailed feedback! We’re delighted to hear that our team’s communication, respect for your property, and attentiveness to your concerns have made a positive impact. At Aptive, we believe keeping customers informed and involved is key to effective pest control and a great experience. We’ll be sure to pass along your kind words to the service professionals who visit your home. Thanks again for being a valued part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

absolute garbage

2 June 2025
Unprompted review
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Reply from Aptive Pest Control - Princeton

Hi Marco,

Thank you for sharing your feedback — we’re really sorry to hear you feel this way. At Aptive, we strive to provide a service that leaves our customers feeling comfortable, cared for, and it's clear we fell short of those expectations in your case. We’d appreciate the opportunity to learn more about your experience and address your concerns directly. Please feel free to reach out to us at socialmedia@goaptive.com at your earliest convenience, and we’ll do everything we can to make things right. Your satisfaction truly matters to us.

-Jasmine

Rated 5 out of 5 stars

The service tech

The service tech. Sent me pictures and explained what they did. Everything looked great. The only things was we weren’t home to get the inside done.

13 May 2025
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Reply from Aptive Pest Control - Princeton

Hi Melissa,

Thanks so much for sharing your experience with us! We're thrilled to hear your Aptive service professional took the time to keep you informed with photos and clear communication --- that's exactly the level of care we aim to provide. We completely understand missing the inside portion can be a bit of a letdown, and we'd love to help get that scheduled at a time that works for you. We truly appreciate you being part of the Aptive family and look forward to completing the full service soon.

-Jasmine

Rated 5 out of 5 stars

Always keep me informed of what was…

Always keep me informed of what was done with pictures. Everyone is very pleasant. They always text before they come over. I work so I don’t see them but they still extend the courtesy. Thank you

5 May 2025
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Reply from Aptive Pest Control - Princeton

Hi Julie,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Aptive. We know how important it is to stay informed, especially when you’re busy, so we’re glad our communication, including pictures and pre-visit texts, has made a difference for you. Our team is always happy to extend that courtesy, even when you’re not around, and it’s wonderful to know it’s been appreciated. Thank you for being part of the Aptive family—we look forward to continuing to provide you with the great service you deserve!

-Jasmine

Rated 5 out of 5 stars

call before arrival

call before arrival, pictures of work done if i am not available. for 8 years the service has kept my home and surrounding a rea bug free.

1 April 2025
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Reply from Aptive Pest Control - Princeton

Hi Patricia,

Thank you so much for being a loyal part of the Aptive family for the past 8 years! We're so glad to hear that our service has consistently kept your home and surrounding area comfortable. It's great to know the call-ahead and photo updates bring you peace of mind—we’re always here to make pest control as easy and reliable as possible. We truly appreciate your trust and continued support!

-Jasmine

Rated 5 out of 5 stars

Usual efficient service

Usual efficient service, thanks to the technician for keeping the critters away from our home.

18 April 2025
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Reply from Aptive Pest Control - Princeton

Hi John,

Thanks so much for the kind words! We're glad to hear our service professional is helping keep your home comfortable -- that's exactly what we're here for. We appreciate you being a part of the Aptive family and look forward to continuing to provide you with efficient, reliable service!

-Jasmine

Rated 5 out of 5 stars

Several years with Aptive

Aptive has been great. My neighborhood is plagued with ants and I've seen a big difference in my yard since they've been servicing it. A new guy came last time and I called to complain and they sent someone over right away to rectify things. Very happy.

28 March 2025
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Reply from Aptive Pest Control - Princeton

Hi Alicia,

Thanks so much for the great feedback! We're glad to hear Aptive's been making a difference with the ant issues in your yard. We also appreciate you reaching out when something didn't feel right -- it means a lot that we had the chance to make it right quickly. We're grateful to have you in the Aptive neighborhood and are always here to help keep things running smoothly!

-Jasmine

Rated 5 out of 5 stars

Professional

Alex carefully inspected the areas of concern, quickly identified the issue, and applied the appropriate treatment. His professionalism and attention to detail were truly impressive.

7 April 2025
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Reply from Aptive Pest Control - Princeton

Hi Amber,

Thank you for the wonderful feedback! We're so glad to hear that Alex was able to quickly identify the issue and apply the right treatment with professionalism and care. At Aptive, we take pride in our team's attention to detail, and it's great to know that Alex provided you with the high-quality service we strive for. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Prompt and thorough service

I recognized a problem and Aptiv was quick to schedule a treatment to correct the problem. The technician Marc Grant was knowledgeable and explained the treatment to me.

4 April 2025
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Reply from Aptive Pest Control - Princeton

Hi MaryAnne,

Thank you for sharing your experience! We're so glad to hear that Aptive was able to quickly address the issue and that Marc was able to provide you with the information you needed. We pride ourselves on our quick response and knowledgeable service professionals, and it's great to know Marc delivered on that. We appreciate your trust in us!

-Jasmine

Rated 5 out of 5 stars

Very professional

Very professional, efficient and reasonably priced company. Love the way the service representatives immediately sends a text or email giving you a detailed description, with pictures, of the services that were performed. I would recommend this company to all.

1 April 2025
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Reply from Aptive Pest Control - Princeton

Hi Darlene,

Thank you so much for your fantastic review! We are thrilled to hear that you had a positive experience with Aptive. We believe in providing transparent, efficient service, and it is wonderful to know that the detailed descriptions and pictures of the service we perform are appreciated.

Your recommendation means a lot to us, and we are grateful for your trust in Aptive. If there is anything else we can do for you, please do not hesitate to reach out!

-Jasmine

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