This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
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My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... See more
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All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
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They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4597 Parkbreeze Ct, 32808, Orlando, FL, United States
- 16892201192
We overthink pests so you don't have to.
4.3
Excellent
178 reviews
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So many bugs!
We are noticing a LOT more bugs in our house than before. This is the reason we stopped using Captive the first time. I would've expected the bugs to decrease by now.
12 August 2025
Reply from Aptive Pest Control - Orlando
Hi Tristan,
Thank you for sharing this feedback. I’m sorry to hear you’re seeing more bugs in your home. I can understand how frustrating that must be, especially after giving Aptive another try. Our goal is always to reduce pest activity, and when that doesn’t happen as expected, it’s a sign we need to take a closer look.
I’d like to review your service history and make sure we adjust our approach so you see the results you should. Please reach out to us at socialmedia@goaptive.com with your service address so we can work on a solution right away. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Waste of money
I’ve been using these services for just over a year now. There has been no reduction in bugs and actually a huge increase in moles around my house.
8 August 2025
Reply from Aptive Pest Control - Orlando
Hi Derek,
Thank you for sharing your feedback. I’m very sorry to hear that your pest issues have not improved, and I understand how frustrating it must be to see an increase in moles around your home. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.
I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address these issues. Please reach out to us at socialmedia@goaptive.com with your service address so we can make this right and ensure your property receives the attention it needs.
-Jasmine
Great Communication
The technicians are polite and detailed. They follow instructions and treat the areas and pests that matter the most.
6 August 2025
Reply from Aptive Pest Control - Orlando
Hi Serena,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professionals were polite, detailed, and attentive to the areas and pests that matter most to you. At Aptive, we pride ourselves on providing thorough, reliable pest control that truly protects your home, and feedback like yours lets us know our team is delivering on that promise.
-Jasmine
My technician said we would see a…
My technician said we would see a reduction in seasonal pests and he was right. Since he sprayed . We found a lot more dead bugs. Thanks Aptive!,
18 July 2025
Reply from Aptive Pest Control - Orlando
Hi Barbara,
Thank you so much for the great feedback! We're happy to hear your service professional set the right expectations and delivered results you could see—literally! Spotting more dead pests after treatment is a clear sign the products are doing their job, and we're glad you're seeing that seasonal pest reduction.
We truly appreciate you being a part of the Aptive family and are here anytime you need us. Thanks again for trusting us to help protect your home!
-Jasmine
Kylir is an exceptional technician who…
Kylir is an exceptional technician who listened, reacted and took care of my pest problem.
22 July 2025
Reply from Aptive Pest Control - Orlando
Hi Martha,
Thank you for recognizing Kylir’s exceptional service! We’re thrilled to hear that he listened carefully and effectively addressed your pest concerns. At Aptive, we’re proud to have dedicated service professionals like Kylir who truly care about making a difference. We appreciate you being part of the Aptive family and look forward to continuing to support your pest control needs.
-Jasmine
Very happy with the service!
Great staff and I really see a difference in the mosquitoes and ants in and out of the house! Very happy with my service!
22 July 2025
Reply from Aptive Pest Control - Orlando
Hi Tracy,
Thank you so much for your kind words! We’re thrilled to hear you’re seeing a real difference with mosquitoes and ants both inside and outside your home—that’s exactly the kind of impact we aim for at Aptive.
It’s wonderful to know our team has made a positive impression, and we truly appreciate you being part of the Aptive family. We’re here anytime you need us and look forward to continuing to keep your home protected!
-Jasmine
I called for a unscheduled appointment…
I called for a unscheduled appointment to address some spiders, they came that next day.
10 July 2025
Reply from Aptive Pest Control - Orlando
Hi Robin,
Thank you for sharing your experience! We’re glad we could respond quickly and get to your home the very next day to address the spider issue. At Aptive Environmental, providing timely and effective service when unexpected pest problems arise is a priority for us.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and responsiveness.
-Jasmine
Never Ends!
Aptive has been coming to my home for just over a year.You come at least every 3 weeks and sometimes every 2 weeks. I was told I have German cockroaches. The problem never gets better and never stops.
12 July 2025
Reply from Aptive Pest Control - Orlando
Hi Lena,
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the issue with German cockroaches has persisted despite our frequent visits—that’s understandably frustrating, and it’s not the level of lasting relief we strive to provide. At Aptive, our goal is to bring real peace of mind through thoughtful and effective pest management, especially with challenging pests like German cockroaches that often require a more strategic and tailored approach.
We’d really appreciate the opportunity to review your treatment history and adjust the plan if needed to better target the root of the problem. Please reach out to us at socialmedia@goaptive.com so we can work directly with you to make this right. Your trust means a lot to us, and we’re committed to helping you feel confident and comfortable in your home again.
-Jasmine
We have an ant problem inside the…
We have an ant problem inside the house. I asked the technician to spray inside. He said he had a gel that was more effective outside. We still have the ant problem.
26 June 2025
Reply from Aptive Pest Control - Orlando
Hi Bob,
Thank you for sharing your experience. We’re sorry to hear the ant problem inside your home persists despite treatment. Our service professionals often use gel treatments outside because they can be more effective long-term for ant control, but we want to ensure your concerns are fully addressed. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your case and work with you to find the best solution. We appreciate your feedback and the opportunity to improve your experience with Aptive.
-Jasmine
Very knowledgeable
Very knowledgeable, professional, efficient, through and friendly service technicians. Show up when they say, inquire about any issues and attend `to them.
25 June 2025
Reply from Aptive Pest Control - Orlando
Hi Carol,
Thank you for sharing such kind feedback! We’re proud that our Aptive service professionals consistently deliver knowledgeable, friendly, and efficient care. Showing up on time and truly listening to your concerns are key parts of how we aim to serve every customer with respect and thoroughness. It means a lot to hear that these efforts make a difference in your experience. We’re grateful to have you in the Aptive family and look forward to continuing to protect your home with the same level of dedication.
-Jasmine
Aptiva’s reps are professionals!
Aptiva’s reps are always on time, courteous and thorough in the review, and treatment of my property.
13 June 2025
Reply from Aptive Pest Control - Orlando
Hi Lura,
Thank you so much for the kind words! We’re thrilled to hear that our service professionals have been timely, courteous, and thorough with your treatments. That level of care and consistency is exactly what we aim to deliver with every visit.
We’re grateful to have you as part of the Aptive neighborhood and appreciate your trust in us to help protect your home!
-Jasmine
Knowledge Sells
Your entire staff is very knowledgeable about the product and all the “what if’s I asked” . You have a non replaceable employee that showed me and sold me, Bethany. I believe she is your strongest representative of Aptive. Thanks to your entire company.
Thank You,
James Boone
12 June 2025
Reply from Aptive Pest Control - Orlando
Hi James,
Thank you so much for the thoughtful review! We're thrilled to hear that our team has been knowledgeable and thorough in answering all your questions—but especially grateful for your kind words about Bethany. She truly embodies the values we strive for at Aptive, and we’re lucky to have her representing our team.
It means the world to know that you felt confident and well-informed throughout your experience. Thank you for being part of the Aptive neighborhood—we're excited to continue protecting your home with care and expertise!
-Jasmine
This time and 40% of the visits I had…
This time and 40% of the visits I had to supervise your employees as they seem not to care of what they were doing.
Never had replacement traps and lack of materials to perform the inside of the house. Would not recommend this place to anyone I know
15 June 2025
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience has been so frustrating and far from what we aim to deliver at Aptive. It’s concerning to hear that you've felt the need to supervise our team during multiple visits and that we’ve shown up unprepared to service the interior of your home properly.
This isn’t the standard of care or professionalism we expect from our service professionals, and we appreciate you bringing this to our attention. We’d like to take a closer look into what happened and work with you to make this right, whether that means addressing missed services or ensuring the team is properly equipped moving forward.
Please feel free to reach out to us directly at socialmedia@goaptive.com with your service address so we can follow up directly. We value your trust and your time, and we want to make sure your concerns are fully addressed.
Thank you again for the feedback—it’s how we grow and improve.
-Jasmine
Aptive comes in and quickly delivers…
Aptive comes in and quickly delivers their excellent service.
4 June 2025
Reply from Aptive Pest Control - Orlando
Hi there,
We truly appreciate your feedback! At Aptive, we aim to deliver efficient, high-quality service with every visit, and we're so glad to hear that’s been your experience. It’s great to know our team is making things quick and easy while still delivering the protection you count on. Thanks for choosing Aptive—we're grateful to have you with us!
-Jasmine
Representative is very receptive to…
Representative is very receptive to comments and issues and needs.
4 June 2025
Reply from Aptive Pest Control - Orlando
Hi Magaly,
Thank you for sharing your experience! At Aptive, we believe listening closely to our customers’ comments and concerns is key to delivering the best service possible. We’re glad to hear our representative was attentive and responsive to your needs. Your feedback helps us continue improving — we appreciate you choosing Aptive!
-Jasmine
Service scheduled for June 5, 2025, I believe.
My service was scheduled for June 5, 2025, I believe. But I was not home and when I came home there was not a notice placed on my door stating that anyone had been there. The previous company, RIDD, always placed a notification on my door to let me know that someone had been there which gave me a sense of accomplishment on their part. With no notification, I can't even ascertain that anyone was there. The only notification I received was an email that you had been there. RIDD sent an email along with leaving a notification of their visit.
5 June 2025
Reply from Aptive Pest Control - Orlando
Hi Jackie,
Thank you for taking the time to share your experience — we really appreciate your input, and we’re sorry you feel unsure whether your service was completed. At Aptive, we want you to feel fully informed and at ease after each visit, and we completely understand how a physical notification can aid in that peace of mind. We’re currently looking into our processes to make sure we’re delivering that extra step of communication, and we’ll share your feedback with our team to help make improvements. Please feel free to reach out directly at socialmedia@goaptive.com if you’d like to go over the details of your service — we’re here to make sure you feel comfortable and well cared for by Aptive.
-Jasmine
You can always count on them
You can always count on them. Was afraid they were going to show up while I was not at home as I had a doctor’s appointment. They were nice enough to change their schedule around and come while we were home.
31 May 2025
Reply from Aptive Pest Control - Orlando
Hi Mayra,
Thank you for sharing your experience! We’re so glad our team was able to accommodate your schedule and provide the service at a time that worked for you. At Aptive, we understand how important flexibility and communication are, especially during busy times. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver dependable, customer-focused care.
-Jasmine
The technicians are always polite and…
The technicians are always polite and informative.
6 June 2025
Reply from Aptive Pest Control - Orlando
Hi Megan,
We’re glad to hear our service professionals have been both polite and informative during your visits! At Aptive, we believe that respectful communication and clear information are key to providing the best service experience. Thanks for being part of the Aptive family — we look forward to continuing to support your pest control needs!
-Jasmine
Live roaches found
Live roaches found in same area that was treated the next day. Asked for flying insect plug ins in advance and did not receive them.
28 May 2025
Reply from Aptive Pest Control - Orlando
Hi Donna,
Thank you for taking the time to share your experience with Aptive. We’re sorry to hear that live roaches were still present the day after treatment and that you didn’t receive the flying insect plug-ins as requested. That’s definitely not the level of service we strive to provide.
We want to make this right by addressing both the ongoing pest concern and ensuring you receive the products you were promised. Please reach out to us directly at socialmedia@goaptive.com or let us know the best way to connect so we can promptly schedule a follow-up treatment and get those plug-ins sent your way.
At Aptive, your satisfaction and comfort are our top priorities, and we appreciate the opportunity to improve your experience. We look forward to restoring your confidence in our service.
-Jasmine
I hired you to get rid of my snail…
I hired you to get rid of my snail infestation well over a year ago. No progress noticed since. I am about to cancell your service.
3 June 2025
Reply from Aptive Pest Control - Orlando
Hi Robert,
Thank you for sharing your experience with us. We’re truly sorry to hear that your snail issue hasn’t improved after more than a year—that’s definitely not the outcome we want for any of our Aptive customers. We understand how frustrating this must be, especially when you’ve trusted us to handle it.
We’d really appreciate the opportunity to address this directly and find a solution that works for you. If you’re open to it, please reach out to our team at socialmedia@goaptive.com so we can review your account and customize a plan to better tackle the infestation.
Your satisfaction means a lot to us, and we hope to make things right before you decide to cancel. Thanks again for your feedback—it helps us improve every day.
-Jasmine
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