This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied

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This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied
My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... See more
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All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
Company replied
They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4597 Parkbreeze Ct, 32808, Orlando, FL, United States

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I keep having to return because the first trip was not completed during service. Once, they did not knock on the door to do the inside work, even though I received a text with the arrival time. I also have rodent boxes that were skipped. There is a gap in what needs to be done and what is done.

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
The gentleman who arrived at home, always keep me updated of every event he was doing by sending outside photos where the service was provided.

Reply from Aptive Pest Control - Orlando
Once the technician shows up they will ask you what are your concerns and try to tend to them. Sometimes equipment breaks, we've all had problems, for example on the day of the technician showed up at my house is outdoor pump sprayer had broken so he couldn't do the exterior of my house said he was going to come back the next day, wasn't home the next day so I don't know, did notice that the rat bait outside hasn't been changed, overall they're doing awesome job

Reply from Aptive Pest Control - Orlando
Been with them for years, no complaints whatsoever. Very solid, good work for a very good price!

Reply from Aptive Pest Control - Orlando
I have had this company for about 3-4 months. They have come and sprayed even when I was not scheduled for a visit. When I went online and made an appt because I had seen some activity, they came and sprayed again. They have lived up to my contract that says they will come whenever I feel I need them, with no extra charge.

Reply from Aptive Pest Control - Orlando
They notify when they are coming and again when they arrive. They take care of my house and notify when they are done. Great job!

Reply from Aptive Pest Control - Orlando
They are friendly and take care of an array of insects. They communicate with you through every step.

Reply from Aptive Pest Control - Orlando
Even though they come and spray outside, I am still getting red carpenter ants in my house, but when I call them to come back, they do come back and they do put extra stuff down. The technicians are amazing and friendly.

Reply from Aptive Pest Control - Orlando
Short version:
Door to door sales guy assured me of two things:
1. If the service doesn't work I could cancel without issue. -> That was a lie. After several attempts and months of paying they still charged me a $200 cancelation fee.
2. I contracted them especially to get rid of my fire ants in the yard. They promised they could do it if I just gave them a few months. This also was a lie. After 4 months and multiple additional service calls I never had an ant free yard even for a day.
Long version:
After two months I knew the product was not going to work to remove my fire ants. I had huge mounds in my yard days after their treatments. The ants would simply move around. At that point I started trying to cancel, and they kept promising me that they were going to try something different and I just needed to give them more time. They promised me that they would explain my issue to the technician and assign a specific tech to always come to my house so he could learn and adjust my treatment. When the tech came out he explained that no one had contacted him or given him any history about my issues. He also explained that they would never assign a specific tech to an individual house. This is when I gave a negative reveiw and again asked to cancel my service. This is when the operations manager started writing me emails saying they were sorry and would do whatever required to make the situation right. Once I again explained that I simply wanted to cancel my service I never heard from her again. Finally I called them again and after speaking with a "manager" was told that in order to cancel I had to pay the early cancelation fee of $200. I argued that if they had let me cancel when I originally requested it would have saved me at least $200 and therefore I should not now be forced to pay an additional $200. They did not help in any way.

Reply from Aptive Pest Control - Orlando
What makes Aptive Pest Control different is that they have a team that is always very polite and always trying to solve my problems with bugs in my house.

Reply from Aptive Pest Control - Orlando
Communicative and sent photos and an explanation of treatment done - very professional

Reply from Aptive Pest Control - Orlando
He did a great job explaining what he was doing and sending pictures of his work. Always does a professional job.

Reply from Aptive Pest Control - Orlando
Did not feel he took the time all others have done, they took pictures and sent them to me.

Reply from Aptive Pest Control - Orlando
Brian provided excellent service. He was very polite and thorough. He was very responsive to our needs. I appreciate him calling to inform me of his schedule and arrival time.

Reply from Aptive Pest Control - Orlando
The technician's are very professional and I don't have any issues with pest!

Reply from Aptive Pest Control - Orlando
The technician was very polite and flexible. He wear footie over his shoes to not track in soil from his shoes. He also pointed out areas where the ants were coming into the bathroom that I needed to calk.

Reply from Aptive Pest Control - Orlando
Prompt and efficient service. Attention to detail. Good communication.

Reply from Aptive Pest Control - Orlando
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