Banner for Aptive Pest Control - Las Vegas

Aptive Pest Control - Las Vegas Reviews 101

TrustScore 4.5 out of 5

4.6

5190 S Valley View Blvd, Ste 106, 89118 Las Vegas, NV, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My technician Chris Vega is always prompt, thorough and professional. He communicates his arrival and sends pictures upon finishing service. He is the ONLY ONE who checks ALL traps and replaces ALL... See more

Company replied

Rated 4 out of 5 stars

They always ask if any specific areas need to be done. Pictures are provided of work. Reasonable and thorough.

Rated 5 out of 5 stars

Since hiring Aptive I have had no issues with insects , spiders or scorpions inside my home. This has been fantastic for peace of mind with three children and my dogs to ensure everyone safety. Chris... See more

Company replied

Rated 4 out of 5 stars

I’ve had good experience with Aptive. However, with the April 1, 2026 payment tried to use an old AE number when the newest card’s number has existed for 5 months which means Aptive must have had it s... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5190 S Valley View Blvd, Ste 106, 89118, Las Vegas, NV, United States

  • 17029963189
Promotion box for Aptive Pest Control - Las Vegas

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pest control

They always ask if any specific areas need to be done. Pictures are provided of work.
Reasonable and thorough.

30 May 2026
Rated 5 out of 5 stars

Technician Chis is the BEST!

My technician Chris Vega is always prompt, thorough and professional. He communicates his arrival and sends pictures upon finishing service. He is the ONLY ONE who checks ALL traps and replaces ALL "sticky strips" and sends me pictures of what he found. He should serve as an example and/or trainer for all other technicians.
Others text and never follow up. If I am not home they do not attempt to contact me to enter my backyard or garages, which is where most of my concerns are located. Keep up the great work!

19 May 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Murphy,

Thanks for taking the time to share this, we really appreciate it. It’s great to hear Chris consistently delivers prompt, thorough, and professional service, and that his communication and attention to detail, including photos and checking traps, stand out in a positive way.

We also hear your concerns about inconsistency with other visits, especially around follow-through and communication. We’ll make sure this is properly handled and shared with the local team for review and coaching. Thanks for being part of Aptive, we’ve got this handled and look forward to continuing to improve your experience.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Nice and polite service personnel

Nice and polite service personnel. Quickly perform their job. Pleasant to talk with on any special needs I may have.

6 May 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

We really appreciate your feedback, Robert! It's absolutely wonderful to hear that our service professional was polite, efficient, and took the time to discuss any special needs you had during the visit. Providing helpful and personable service is something our team works hard to deliver, and it’s wonderful to know that came through in your experience. Thanks for trusting Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Aptive techs are awesome

Aptive tech Seth was great he did a fabulous job. They always are courteous and aware of my specific needs.

9 May 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

We love to hear this, M! It's wonderful to know that Seth did a fabulous job and that your experience with the team has consistently been courteous and attentive to your specific needs. Providing thoughtful, reliable service tailored to each home is something we take real pride in, and we truly appreciate you being a part of Aptive. Thanks for trusting us to handle your pest concerns with the level of care you deserve!

-Alexis, Aptive Care Team

Rated 4 out of 5 stars

Time will tell

I won't know how effective they were for a few weeks. Big scorpion problems seen to be fading., but we'll see.

21 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi there,

Thanks for sharing this update, we really appreciate it and we’re glad to hear you’re already seeing some improvement with the scorpion activity.

At Aptive, we understand it can take a bit of time to fully see results after a treatment, especially with more persistent pests, so we’ll be hoping things continue to trend in the right direction over the next few weeks. If anything flares back up or you need additional support, we’ve got it handled and are here to help.

Please don’t hesitate to reach out if you need anything in the meantime, we’re always ready to step in and make sure it’s handled for you.

-Jasmine

Rated 5 out of 5 stars

Service is always done very…

Service is always done very professionally, it is always appreciated.

18 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Cynthia,

Thank you for sharing this, it really means a lot to hear that our service consistently feels professional and appreciated. At Aptive, we work hard to make sure every visit is delivered with care, consistency, and respect for your home, so feedback like this is genuinely rewarding for our team. We’ve got this handled, and we’re grateful for your continued trust, we’ll keep showing up ready to deliver that same level of service for you every time.

-Jasmine

Rated 5 out of 5 stars

Peace of mind delivered!!

Since hiring Aptive I have had no issues with insects , spiders or scorpions inside my home. This has been fantastic for peace of mind with three children and my dogs to ensure everyone safety. Chris is always very thorough and communicate well. Thank you

16 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Thank you for sharing this, Nichole! It means a lot to know that your home has stayed protected against insects, spiders, and scorpions. It’s also great to hear Chris has been thorough and communicates clearly during each visit, as that level of care makes all the difference. We really appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Outstanding Communication

I appreciated the advance notice for service. The technician communicated frequently on the day of service. He was friendly an accommodating. The work was completed in a timely manner. I'm truly a satisfied customer.

17 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Raymond,

Thank you so much for taking the time to share your positive experience with Aptive Pest Control. We are thrilled to hear that you appreciated the advance notice and frequent communication from our service professional. Our team strives to ensure that every interaction is friendly and accommodating, and it’s wonderful to know that we’ve got this handled to your satisfaction.

Your feedback is invaluable to us, and it’s customers like you who inspire us to continue delivering timely and effective service. We look forward to serving you again in the future and maintaining the high standards you’ve come to expect from Aptive.

-Jasmine

Rated 5 out of 5 stars

Highly recommend

The communication is excellent. The people that show up are always nice and polite and do their job quickly and efficiently.

19 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi there,

Thank you for taking the time to share this, we really appreciate it. We’re glad to hear the communication has been clear and consistent, and that your Aptive service professionals have been polite, efficient, and respectful while taking care of your home. That combination is exactly what we strive for on every visit.

At Aptive, our goal is to make the entire experience feel simple and dependable so you never have to second guess what’s happening or when. We work hard to keep everything handled smoothly from communication to service, so you can just enjoy the results without the extra effort. Thank you for being part of the Aptive community and trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

The service provider always informs me…

The service provider always informs me of what they will be doing and asks if there is any specific areas to address. They also provide photos of the areas that were treated.

3 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

We appreciate your feedback, Jim! It's great to know our service professionals have kept you informed, checked in on any specific concerns, and provided photos of the treated areas. That level of communication and transparency is important to us. Thank you for trusting Aptive to handle your pest concerns with the reliable care you deserve!

-Alexis

Rated 5 out of 5 stars

The technician was on time

The technician was on time, clean, polite and thorough. Couldn’t ask for more.

9 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Anna,

We really appreciate you taking the time to share this, and it means a lot to hear such positive feedback about your experience. At Aptive, we’re especially glad your service professional arrived on time, was clean, polite, and thorough, that’s exactly the standard we work hard to deliver every visit. It sounds like everything went smoothly from start to finish, and that’s what we aim for when we say we’ve got this handled, so you can feel confident your home is in good hands without any stress. Thank you for choosing Aptive and trusting us to keep things handled for your home.

-Jasmine

Rated 5 out of 5 stars

Aptive active technical services

Clean and knowledgeable service technicians

8 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Thank you for taking the time to share this with us, Bill! We’re so glad the service professionals were clean and knowledgeable during your visit. That's exactly what we hope for every time we're at your home! We appreciate you being part of the Aptive neighborhood and look forward to handling your pest concerns for years to come!

-Alexis

Rated 4 out of 5 stars

I’ve had good experience with Aptive

I’ve had good experience with Aptive. However, with the April 1, 2026 payment tried to use an old AE number when the newest card’s number has existed for 5 months which means Aptive must have had it since they spray bi-monthly.

31 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Jackie,

Thank you for sharing your feedback and letting us know about the payment issue. We completely understand how frustrating that must have been, especially when you’ve had a good experience with our services. At Aptive, we take pride in handling every detail carefully, including billing, to ensure your experience is smooth and worry-free. We’ll make sure this is reviewed and corrected so future payments go seamlessly. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

After using Aptive pest control we see…

After using Aptive pest control we see less bugs, spiders and scorpions.
We are happy with Aptive.

3 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Thanks for sharing your feedback with us, Jim! We’re glad to hear that you’ve noticed a reduction in pests and that you’re happy with the service from Aptive. We truly appreciate your trust and are grateful for the opportunity to help keep your home protected!

-Alexis

Rated 5 out of 5 stars

friendly guy

friendly guy. good service.

2 April 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Rick,

Thank you for taking the time to share your experience! We’re glad to hear our service professional was friendly and provided good service. At Aptive, we work hard to make sure every visit is thorough and properly handled, so you can feel confident your home is in good hands.

We appreciate you choosing Aptive and for being part of the neighborhood we’re proud to serve.

-Jasmine

Rated 3 out of 5 stars

They canceled my first appointment

They canceled my first appointment, didn't tell me, left me waiting 5 hours. The second appointment was supposed to be between 8-12 and technician showed up at 2:30 pm! Poor communication. May try another company.

27 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Thank you for sharing this with us, Susan. We’re truly sorry for the missed communication around your first appointment and for the delay on your second visit. We understand how frustrating it is to plan your day around a service window and not receive timely updates or accurate arrival times, and that's absolutely not what we want for you.

Please email socialmedia@goaptive.com with your service address and appointment details so our team can review what happened and help handle your concerns with the care you deserve. We're here for you!

-Alexis

Rated 4 out of 5 stars

Polite professional

Polite professional

27 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Thank you for taking the time to share your feedback with us, Bob! We're beyond delighted to hear that you found our service to be both polite and professional. Your satisfaction is important to us, and we're always striving to improve. If there's anything specific you think we could do better or any additional feedback you'd like to share, please feel free to reach out. We appreciate having you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Great customer service

Great customer service

26 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Gregory,

Thank you for your feedback! I’m glad to hear you had a positive experience with our customer service. At Aptive, we believe every concern and question should be fully handled, so you can feel confident your home is protected.

We truly appreciate you choosing Aptive and being part of our neighborhood. Whenever you need us, we’ve got it handled!

-Jasmine

Rated 5 out of 5 stars

The Outstanding Technician- Brandon

The technician, Brandon came to do our spraying. he has outstanding customer service skills. He was very thorough and kept us informed about what he was doing. His summary at the end of his visit was great. I was very happy with this visit.

10 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Tina,

Thank you so much for sharing your experience! We’re thrilled to hear that Brandon delivered such thorough service and kept you informed every step of the way. At Aptive, we take pride in making sure every visit is handled with care and attention to detail, and it’s wonderful to know Brandon exemplified that. Your kind words mean a lot, and we’re glad you left feeling confident in the service we provided. Thanks again for choosing Aptive, we’ve got this handled, so you can enjoy a protected home worry-free!

-Jasmine

Rated 5 out of 5 stars

Courteous and on time

Service technicians were on time, courteous and very thorough in there work.

19 March 2026
Aptive Pest Control - Las Vegas logo

Reply from Aptive Pest Control - Las Vegas

Hi Ken,

Thank you for sharing your experience! It’s great to hear our service professionals were on time, courteous, and thorough during your visit.

At Aptive, we take pride in delivering service that’s not only effective but also respectful of your time and home, so it’s awesome to know your service was handled with that level of care. We appreciate you choosing Aptive and being part of our community!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look