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Aptive Pest Control - Jacksonville Reviews 

89
TrustScore 4 out of 5

4.2

6900 Phillips Hwy, Ste 20, 32216 Jacksonville, FL, US


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Rated 5 out of 5 stars

When an issue comes up between regular appointments they are always ready and willing to send somebody out as soon as possible to take care of the current issue. The guy that does my house most of the... See more

Company replied

Rated 5 out of 5 stars

The person performing the treatment lets you know a head of time when they are arriving at your home. Additionally, they take pictures the areas they treat and ask if there are any areas of concern a... See more

Company replied

Rated 5 out of 5 stars

They are VERY big on surveys and will someday realize how annoying that is to the customer. The work was done on the scheduled day. The technician asked about bug issues and followed through with th... See more

Company replied

Rated 5 out of 5 stars

Aptive always sends out an email to give me a heads when they will be coming to service my house. They also will txt me whenever they are on their way and always ask what I would like for them to focu... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Jacksonville

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 6900 Phillips Hwy, Ste 20, 32216, Jacksonville, FL, United States

  • 19049776551
Promotion box for Aptive Pest Control - Jacksonville

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

89 reviews

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4.2

All reviews

(89)

27,905 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My technician was on time and friendly.

My technician was on time and friendly.

4 April 2025
Aptive Pest Control - Jacksonville logo

Reply from Aptive Pest Control - Jacksonville

Hi Chastity,

Thank you for sharing your experience! We're so glad to hear that your service professional was on time and friendly. We strive to provide reliable and personable service, and it's great to know we hit the mark for you. If you ever need anything further, feel free to reach out -- we're here to help!

-Jasmine

Rated 5 out of 5 stars

Did good work

Did good work, nice people

26 March 2025
Aptive Pest Control - Jacksonville logo

Reply from Aptive Pest Control - Jacksonville

Hi James,

Thank you for your kind words! We are so glad to hear that you were happy with the work we did and that you had a positive experience with our team. At Aptive, we believe that great service starts with great people, and it is wonderful to know that came through during your visit.

If there's anything more we can do to support you, don't hesitate to reach out. We appreciate your feedback and look forward to continuing to service you! Thanks again for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

The technician listened and was thorough took his time and…

The technician took his time and listened to my concerns and was very thorough.

18 March 2025
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Reply from Aptive Pest Control - Jacksonville

Hi Cindy,

Thank you so much for sharing your experience! We are so glad to hear that our service professional took the time to listen to your concerns and provided thorough service. At Aptive, we believe in going the extra mile to ensure our customers feel heard and taken care of. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else, do not hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

VERY RELIABLE

Great communications as you always know when the service tech will arrive. Very dependable service.

5 March 2025
Aptive Pest Control - Jacksonville logo

Reply from Aptive Pest Control - Jacksonville

Thank you for your kind words! We appreciate you recognizing our commitment to clear communication and dependable service. We strive to make scheduling and service as convenient as possible for our customers, and appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 1 out of 5 stars

Serving my properly without…

Serving my properly without authorization.Not servicing my property and bill credit my debit card.

22 March 2025
Unprompted review
Aptive Pest Control - Jacksonville logo

Reply from Aptive Pest Control - Jacksonville

We understand your frustration with the recent billing issue, Fritz. We would love to look into this for you to ensure it's properly addressed. Please contact socialmedia@goaptive.com including your account details and we'd be happy to help find a solution satisfactory to your needs. We hope to hear from you soon!

-Alexis

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