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Aptive Pest Control - Indianapolis Reviews 

174
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TrustScore 4.5 out of 5

4.3

8857 Boehning Ln, 46219 Indianapolis, IN, US

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See what reviewers are saying

Rated 5 out of 5 stars

Aptive personnel have always been friendly, professional, courteous, thorough and have maintained a high level of service while doing an excellent job. Definitely a 10 out of 10. Keep up the great wor... See more

Company replied

Rated 5 out of 5 stars

My technician Kenny did an awesome job and took the time to explain what all goes on this time of year. He took the time to spray my garages which I thought might help with the spiders this time of y... See more

Company replied

Rated 5 out of 5 stars

Skylar was very friendly and listened to all of my concerns. Explained how using Aptive products would prepare my property for the winter season coming up.

Company replied

Rated 1 out of 5 stars

I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Indianapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8857 Boehning Ln, 46219, Indianapolis, IN, United States

  • 13179679028
Promotion box for Aptive Pest Control - Indianapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.3

All reviews

(174)

21,105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My technician did a nice job!

My technician did a nice job!

11 February 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Brett,

Thank you for sharing your feedback and for being part of the Aptive community. We’re so glad to hear your service professional did a great job, and we truly appreciate you taking a moment to recognize their work.

Thank you for choosing Aptive to care for your home, it means a lot to our team.

-Jasmine

Rated 4 out of 5 stars

Everything was great except the initial…

Everything was great except the initial text was at 5:35 am. I think it could have waited until a more respectful hour.

17 February 2026
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your feedback. We truly appreciate you taking the time to let us know.

We’re glad to hear everything else about your experience was great, and we completely understand your concern about the early text. Our goal is to keep you informed, but we also want to be mindful of your time and privacy. Your feedback helps us improve how we communicate with our customers.

Thank you for choosing Aptive. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, respectful service.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Indianapolis

Hi Trent,

Thank you for your feedback! We’re glad to hear that our team has been thorough in providing service. At Aptive, we take pride in delivering careful and reliable pest protection for every home in our neighborhood. We truly appreciate you choosing Aptive and look forward to continuing to keep your home and yard safe.

-Jasmine

Rated 5 out of 5 stars

Photos and email communication great

Photos and email communication great
Thanks

14 February 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Jay,

Thank you for sharing your experience! We’re glad to hear that our photos and email communication were helpful. At Aptive, we take pride in keeping our customers informed and providing clear, thorough service for every home and yard we protect.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Great Service

Appreciate the attention to detail even in cold weather conditions and snow still on the ground

12 February 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Vaughn,

Thank you for sharing your experience! We’re thrilled to hear that our team delivered thorough service, even in challenging winter conditions. At Aptive, we take pride in providing reliable, attentive care year-round to keep every home and yard protected, no matter the weather.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Mikkal did a great job.

Mikkal did a great job. He was thorough and professional while being friendly.

10 February 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Tom and Thelma,

Thank you for taking the time to share your experience. We’re so glad to hear that Mikkal delivered such thorough, professional service while still keeping things friendly and approachable, that balance is exactly what we strive for at Aptive.

We truly appreciate you choosing Aptive and being part of our community. Your kind words mean a lot to our team, and we look forward to continuing to provide service you can count on.

-Jasmine

Rated 1 out of 5 stars

Horrible Company and service!

Horrible Company and service!.
Expensive too
Lied to me when signing up and didnt show me a contract that was on the guys phone.
I went to the Attorney Generals Office

26 June 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Fred,

Thank you for sharing your feedback. I’m really sorry to hear how frustrating this experience has been, especially regarding the signup process, pricing, and communication. That’s not the standard we aim to provide at Aptive, and your concerns are taken very seriously.

We would appreciate the opportunity to review what happened and work toward a resolution. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details so our team can look into this right away.

Your experience matters to us, and we want to do everything we can to address these concerns and make things right.

-Jasmine

Rated 5 out of 5 stars

Good Job.

Non intrusive. Haven’t seen any ants in a long time. Technicians are polite and respectful.

18 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Susan,

Thank you for sharing your feedback! We’re thrilled to hear that our services have helped keep ants at bay and that our service professionals have been polite and respectful. At Aptive, we take pride in providing effective pest protection while ensuring every home in our neighborhood feels safe and cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Rated 1 out of 5 stars

Bad bad bad

Bad , you never do it the work i pay you for nothing

15 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Mircela,

Thank you for taking the time to share this. I can understand why it would feel incredibly frustrating to pay for a service and feel like the work isn’t being done as expected. That’s not the experience we want anyone to have with Aptive.

Our service professionals are expected to be thorough and to address the concerns noted on the account, so hearing this tells us something may have been missed. We want the chance to review what’s been happening, make sure your service plan is being carried out properly, and get things back on track for you.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can look into your account and work toward a better outcome. Your feedback matters, and we appreciate the opportunity to improve your experience as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Aptive seems responsive and attentive

My knowledge of pest control is based on buying chemicals at the hardware store. That said, Aptive seems responsive and their field technicians (who conduct the treatments) have been courteous and attentive.

18 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Chris,

Thank you for taking the time to share your experience! We’re glad to hear that our team has been responsive and that our field service professionals have been courteous and attentive. At Aptive, we strive to provide knowledgeable, thorough service so our customers can feel confident their homes are well-protected.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

They call and let you know when they…

They call and let you know when they will arrive. And keep you updated on what they done with pictures

9 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Jevon,

Thank you for sharing your experience! We’re glad to hear that our team keeps you informed about arrival times and provides updates with photos. At Aptive, clear communication and thorough service are key to helping our customers feel confident and informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 3 out of 5 stars

Had to complain to get tech back - Glad I was home on a Saturday so I…

Glad I was home on a Saturday so I could get the tech to come back and actually do something as he originally spent MAYBE 10 minutes at our house. Tired of this happening and paying for service, and still having so many spider webs and such around the house. When he came back, actually reloaded the bait trap that was totally empty ( and he missed because he didn’t actually walk around the house). When he came back, he actually got a lot of the webs after I sent him pictures. Shouldn’t have to complain to get treatment done.

4 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Dawn,

Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to feel like the initial service didn’t fully address the issues, especially after taking time out of your day and paying for service. That’s not the level of care we want anyone to experience with Aptive.

I’m glad your concerns were addressed when the service professional returned and that the bait traps were properly reloaded and the spider webs taken care of. Your feedback is important because it helps us ensure our team is thorough from the start, and we will use this to continue improving our service.

We truly appreciate your patience and for giving us the chance to make it right. If there’s ever anything more you need, please don’t hesitate to reach out so we can make sure your experience is consistently excellent.

-Jasmine

Rated 5 out of 5 stars

Proactive notification of treatment…

Proactive notification of treatment schedule and detailed explanation and photos of areas treated

9 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi there,

We’re glad to hear that our proactive notifications and detailed explanations, including photos of treated areas, have made your experience with Aptive smooth and informative. At Aptive, we take pride in keeping our neighbors informed and providing thorough, reliable service that protects your home. Thank you for choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Courteous

Courteous, quiet. Did his work and departed. Since we had a migraine sufferer inside that’s what we wanted.

8 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional was courteous and respectful of your home, especially considering the needs of someone inside.

At Aptive, we aim to provide effective pest control while being mindful of our customers’ comfort and unique situations. It’s wonderful to know that approach met your expectations. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Bugs are GONE!

Since Aptive has been servicing my home I have not seen any pill bugs inside. Before hiring them the bugs would hatch in the spring and I would find 10-15 of them on my floors every day. No more thanks to Aptive!

8 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Ed,

Thank you for sharing your experience! We’re thrilled to hear that your home has remained free of pill bugs since working with Aptive.

At Aptive, our goal is to provide effective, long-lasting solutions that give our customers peace of mind, and it’s wonderful to know that our service has made such a noticeable difference for you. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Great Customer Service

Zach was great. He communicated well and he was very polite and helpful.

8 January 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Candace,

Thank you for sharing your feedback! We’re thrilled to hear that Zach was polite, helpful, and communicated well during your service.

At Aptive, we take pride in providing service that is both professional and attentive, and it’s wonderful to know that commitment came through during your visit. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Professional and efficient.

Professional and efficient.

28 December 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Richard,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team provided professional and efficient service. At Aptive, we strive to deliver thorough, reliable, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Good customer service and no more bugs

Good customer service and no more bugs. Came from a recommendation and they do the job.

15 November 2025
Unprompted review
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Reply from Aptive Pest Control - Indianapolis

Hi Brian,

Thank you for sharing your feedback. I’m thrilled to hear that our team provided great customer service and that your home is now comfortable and protected.

We truly appreciate that you came to us through a recommendation and that we were able to meet your expectations. At Aptive, we take pride in delivering effective service and keeping our customers’ homes safe. Thank you for being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Professional and punctual

Professional and punctual. Listened to my needs and performed the service with no issues.

10 December 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Joe,

Thank you for sharing your experience! We’re glad to hear that our team was professional, punctual, and attentive to your needs. At Aptive, we strive to provide reliable, thorough service while ensuring our customers feel heard and supported, and it’s great to know we delivered that for you.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Always communicative

Always communicative, on time, thorough and respectful.

5 December 2025
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Reply from Aptive Pest Control - Indianapolis

Hi William,

We’re thrilled to hear about your experience! At Aptive, being communicative, punctual, thorough, and respectful are values we take seriously, so it’s wonderful to know our team delivered on all fronts. Feedback like yours motivates us to continue providing service that’s attentive and reliable.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to keeping your home protected.

-Jasmine

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