I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... See more
Company replied

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I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... See more
Company replied
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... See more
Company replied
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more
Company replied
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

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I was contacted before and after the service, which I appreciate. I got a detailed explanation of the work done, and photos of the treated areas. Since I started with Aptive, my pest situation has improved 100%.

Reply from Aptive Pest Control - Houston
Our Technician is informative, polite, and does a good job.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
My wife gives it a good grade. Says the outside of the house got very good service.

Reply from Aptive Pest Control - Houston
Polite, friendly. Confirmed what I had reported that I needed done and asked if there was anything else. Asked before going into the house. Confirmed which rooms he could and could not enter. Told me when he was finished inside, asked if there were additional things I needed done outside. At the end, told me what he did, and again asked if that was all I needed. Thanked me before he left.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Great communication before and follow up after the treatment is completed. They make sure you know when they're arriving and take pictures of any points of concern to monitor.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Aptive Pest Control arrives on time and does a great job. Their technicians are knowledgeable and friendly. Thanks!

Reply from Aptive Pest Control - Houston
Very thorough and detailed on the pest control performed on my yard. Covered all the concerns I had and took pictures to show the completion of work.

Reply from Aptive Pest Control - Houston
Our technician was polite and thorough. He addressed my specific concerns.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Technicians are always courteous and professional. Very qualified technically.

Reply from Aptive Pest Control - Houston
If they miss interior service for non availability of the resident they gladly come back to do it prior to be charged. I am taking their service for years.

Reply from Aptive Pest Control - Houston
I had to pay for a service that wasn't even my house. I would get my money back, as they indeed recognized not doing the correct house. I never received my money back.

Reply from Aptive Pest Control - Houston
Technician was quick and took care of problem areas. They are reliable and on time.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
These guys are great, always prompt, kind to work with. I always appreciate their help and recommendations.

Reply from Aptive Pest Control - Houston
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