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Aptive Pest Control - Harrisburg Reviews 57

TrustScore 4.5 out of 5

4.5

5020 Ritter Road, Suite 207, 17055 Mechanicsburg, PA, US


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Rated 5 out of 5 stars

We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more

Company replied

Rated 4 out of 5 stars

Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls befor... See more

Company replied

Rated 4 out of 5 stars

Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days.... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Harrisburg

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States

  • 17176475239
Promotion box for Aptive Pest Control - Harrisburg

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars
Aptive Pest Control - Harrisburg logo

Reply from Aptive Pest Control - Harrisburg

Hi Shirley,

We’re so glad to hear that your home has remained protected! At Aptive, our goal is to provide effective, reliable solutions that keep your home safe, and it’s wonderful to know our service is making a difference. Thank you for choosing Aptive, we truly appreciate having you as part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great job.

The technician did a great job treating the house and checked for any varmints (pests) as he went through the house.

27 November 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Stephen,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional did a thorough job treating your home and carefully checked for any pests along the way. At Aptive, we take pride in providing detailed and attentive service to ensure every home is properly protected.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Jameel

Jameel, our service tech, always rings our doorbell when he first arrives, and we have a short discussion in which he explains what he will be doing, and then asks for my comments or questions. He then does the entire outside of the house to ensure no critters make their way inside. He is very thorough and documents his work.

20 November 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Cliff,

Thank you for taking the time to share your experience! I’m so glad to hear that Jameel provides such thorough and attentive service. We take pride in clear communication, careful work, and making sure every area is protected, and it’s wonderful to know that came through during your visits.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Personable and professional

Personable and professional, highly recommend!

5 November 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Matt,

Thank you for your kind words! We’re thrilled to hear that our service professional provided personable and professional service. At Aptive, we take pride in delivering reliable, friendly, and effective pest control solutions, and it’s wonderful to know we earned your recommendation. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

technician discussed

technician discussed and had excellent recommendations

1 November 2025
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Reply from Aptive Pest Control - Harrisburg

Hi David,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professional was able to discuss your concerns and provide recommendations that were helpful. Our team takes pride in offering not only effective pest control but also guidance to help protect your home long-term.

We appreciate your trust in Aptive and your feedback. It means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Professional and quick service

Professional and quick service

30 October 2025
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Reply from Aptive Pest Control - Harrisburg

Hi David,

We’re so glad to hear you had a positive experience with our team! At Aptive, we take pride in delivering service that’s both efficient and professional, while still giving every home the care and attention it deserves.

Thank you for choosing Aptive to help keep your home comfortable and protected, we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Many dead insects

I was surprised but happy to see so many dead insects on my patio. There were also dead insects on the inside of my French doors. I guess I don't have to worry about those insects thinking they have a new home. The young man also sprayed some spider webs in my outside storage box. He did a great job!

4 October 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Kathy,

Thank you for sharing your feedback! We’re thrilled to hear that your service was effective and that our service professional addressed both the inside and outside areas, including your French doors and storage box. At Aptive, we take pride in delivering thorough, professional pest control that helps our customers feel confident and comfortable in their homes and outdoor spaces.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

All Around Outstanding Company

Outstanding company. The techs that come out are all knowledgeable and take the time to check in with me and answer my questions without rushing me in any fashion. I saw improvement within one treatment and one year later a tremendous difference. They text a couple days before coming out and the day of. There is an easy to use rescheduling tool online. Big fan!

13 September 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Chris,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are knowledgeable, attentive, and take the time to answer your questions. It’s wonderful to know that you’ve seen such a noticeable difference in just one treatment and over the past year.

We also appreciate your feedback about our scheduling and rescheduling tools. We strive to make every visit as convenient as possible. Your support means a lot, and we’re grateful to have you as part of the Aptive neighborhood!

-Jasmine

Rated 4 out of 5 stars

No one was home for the service there…

No one was home for the service there fore only outside was treated. I had expected a call to schedule a time. Never received that call.

12 September 2025
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Reply from Aptive Pest Control - Harrisburg

Hi there,

Thank you for sharing your feedback. We apologize for the missed communication and for only being able to treat the exterior of your home. At Aptive, we strive to provide clear scheduling and thorough service, and it’s clear we fell short in this instance. Please reach out to our team at socialmedia@goaptive.com so we can schedule a time to complete the service as expected and ensure your home is fully protected. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Service is always great

Service is always great. The techs are excellent and communicate thoroughly, including pictures.

16 September 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Jomarie,

Thank you for sharing your feedback. We’re thrilled to hear that our service has consistently met your expectations and that our technicians provide thorough communication, including photos. At Aptive, we strive to deliver reliable, effective, and attentive pest control, and it’s wonderful to know that your experience reflects that.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Harrisburg

Hi Mark,

Thank you for sharing your feedback! We’re glad to hear that our team provided friendly and professional service. At Aptive, we take pride in delivering reliable, attentive care that keeps our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 2 out of 5 stars

It started out great and then the level…

It started out great and then the level of service and care slowly dwindled down.

10 September 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Tyla,

Thank you for taking the time to share your experience with Aptive. I’m sorry to hear that the level of service and care you received declined over time, that is certainly not the experience we want for anyone in the Aptive neighborhood.

We take feedback like yours seriously because it helps us identify where we can improve and ensure our customers continue to receive the quality service we are known for. If you’re open to it, we would appreciate the opportunity to review your account and make things right. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and work toward restoring the experience you expected from Aptive.

-Jasmine

Rated 5 out of 5 stars

Professional & Thorough

Always pleasant ; reviews needs of the property; thorough job; touches base when completed and respectful of pets.

21 August 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Lisa,

Thank you for sharing your experience! We’re thrilled to hear that our service professional is thorough, communicates clearly, and treats your property and pets with respect. At Aptive, we take pride in providing personalized care that keeps every home safe and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

The tech was friendly and informative

The tech was friendly and informative. Listened to my concerns, very theough.

16 August 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Carol,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was friendly, informative, and thorough while addressing your concerns. At Aptive, we strive to provide not only effective pest protection but also a positive, attentive experience for our customers.

We truly appreciate you choosing Aptive and look forward to continuing to protect your home.

-Jasmine

Rated 1 out of 5 stars

Still have bee problem after 4 visits

After 4 attempts by Aptive to take care of the problem, our mason bee hive in our home's brick wall is still active.

15 August 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Kathy,

Thank you for taking the time to share your experience. I’m very sorry that your mason bee issue has persisted despite multiple visits, I understand how frustrating it can be to feel like the problem isn’t being resolved. This is not the seamless, effective service we aim to provide at Aptive.

I do want to let you know that bees are a protected species, so we are not able to treat for them. However, we can schedule a reservice to confirm that the activity you’re seeing is indeed bees, and provide guidance on next steps for safely managing them.

Please feel free to reach out to me directly at socialmedia@goaptive.com so we can get that reservice scheduled. We appreciate your patience and the chance to ensure your concerns are addressed.

-Jasmine

Rated 5 out of 5 stars

Serviceman checked to see if there were…

Serviceman checked to see if there were any areas of concern.

19 July 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Lois,

Thank you for sharing your experience! We’re glad to hear that your service professional took the time to check in and address any areas of concern—that’s an important part of the thorough care we aim to provide at Aptive Environmental.

We appreciate you trusting us to protect your home and look forward to continuing to deliver attentive, personalized service for you.

Thanks again for your feedback!

-Jasmine

Rated 5 out of 5 stars

Great Service

The associates were friendly and very professional.

17 July 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Sondra,

Thank you so much for your kind words! We’re proud of our team for being both friendly and professional—that’s exactly the experience we strive to provide with every visit. Your feedback means a lot to us, and we’re grateful to have you as part of the Aptive family.

If there’s ever anything more we can do to support your home, just let us know!

-Jasmine

Rated 5 out of 5 stars

Chris did a really fine job despite the…

Chris did a really fine job despite the heat. She was in touch before, after, and during the process. We respect her professionalism. Thanks, Chris!

3 July 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Karl,

Thank you for sharing your experience! We’re thrilled to hear that Chris delivered such attentive and professional service, even in the heat. At Aptive, our team takes pride in staying connected and ensuring every detail is handled with care. We’ll be sure to pass along your kind words to Chris—she’ll appreciate it! Thanks for choosing Aptive and for being part of our community.

-Jasmine

Rated 4 out of 5 stars

Texted before arrival and took care of…

Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls before they actually handled the issues we were having. Originally they sent someone out who did not text before arrival and sprayed a neighbors property (only found this out by looking at the pictures they posted on our account) and never addressed the issues that we called about.
This is not a reflection of the man who showed up for this visit. This is definitely an issue with the company though. They told us their system was down on the prior visit. Seems like an excuse since this has happened before.

24 June 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Walter,

Thank you for taking the time to share your experience with Aptive. We’re glad to hear that the recent service professional communicated well and effectively handled the wasp nest and mouse bait box. We truly appreciate your patience as we worked through the earlier challenges with scheduling and service consistency. Your feedback about the previous visit and the mix-up with the neighboring property is concerning, and it’s definitely not the level of service we strive to provide. We understand how frustrating that must have been, especially when communication didn’t meet expectations.

Please know that your comments have been shared with our team to help improve our processes and prevent issues like these in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. We’re committed to making sure you receive the reliable and thorough service you deserve as part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Courtesy goes a long way

I'm always pleased with the politeness and courtesy the guys show. AAA+ to all of you whom have taken care of my house. Thanks

24 June 2025
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Reply from Aptive Pest Control - Harrisburg

Hi Anita,

Thank you so much for your kind words and the AAA+ rating! At Aptive, we believe that politeness and courtesy are just as important as effective service, so we’re thrilled to hear our team consistently shows up with both. We truly appreciate your trust in us to care for your home and look forward to continuing to deliver the experience you deserve.

-Jasmine

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