We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
Company replied

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We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
Company replied
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more
Company replied
Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls befor... See more
Company replied
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States

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The technician did a great job treating the house and checked for any varmints (pests) as he went through the house.

Reply from Aptive Pest Control - Harrisburg
Jameel, our service tech, always rings our doorbell when he first arrives, and we have a short discussion in which he explains what he will be doing, and then asks for my comments or questions. He then does the entire outside of the house to ensure no critters make their way inside. He is very thorough and documents his work.

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg
I was surprised but happy to see so many dead insects on my patio. There were also dead insects on the inside of my French doors. I guess I don't have to worry about those insects thinking they have a new home. The young man also sprayed some spider webs in my outside storage box. He did a great job!

Reply from Aptive Pest Control - Harrisburg
Outstanding company. The techs that come out are all knowledgeable and take the time to check in with me and answer my questions without rushing me in any fashion. I saw improvement within one treatment and one year later a tremendous difference. They text a couple days before coming out and the day of. There is an easy to use rescheduling tool online. Big fan!

Reply from Aptive Pest Control - Harrisburg
No one was home for the service there fore only outside was treated. I had expected a call to schedule a time. Never received that call.

Reply from Aptive Pest Control - Harrisburg
Service is always great. The techs are excellent and communicate thoroughly, including pictures.

Reply from Aptive Pest Control - Harrisburg
It started out great and then the level of service and care slowly dwindled down.

Reply from Aptive Pest Control - Harrisburg
Always pleasant ; reviews needs of the property; thorough job; touches base when completed and respectful of pets.

Reply from Aptive Pest Control - Harrisburg
The tech was friendly and informative. Listened to my concerns, very theough.

Reply from Aptive Pest Control - Harrisburg
After 4 attempts by Aptive to take care of the problem, our mason bee hive in our home's brick wall is still active.

Reply from Aptive Pest Control - Harrisburg
Serviceman checked to see if there were any areas of concern.

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg
Chris did a really fine job despite the heat. She was in touch before, after, and during the process. We respect her professionalism. Thanks, Chris!

Reply from Aptive Pest Control - Harrisburg
Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls before they actually handled the issues we were having. Originally they sent someone out who did not text before arrival and sprayed a neighbors property (only found this out by looking at the pictures they posted on our account) and never addressed the issues that we called about.
This is not a reflection of the man who showed up for this visit. This is definitely an issue with the company though. They told us their system was down on the prior visit. Seems like an excuse since this has happened before.

Reply from Aptive Pest Control - Harrisburg
I'm always pleased with the politeness and courtesy the guys show. AAA+ to all of you whom have taken care of my house. Thanks

Reply from Aptive Pest Control - Harrisburg
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