Josh, an APTIVE technician, came to our home yesterday and did the best job of any of the APTIVE technicians who have worked with us at two different homes. He knew what he was doing, advised me on... See more

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The sales people are too aggressive and made me feel like I had to sign up. I felt swindled into signing up for a year. The costs were too confusing. The actual pest control techs are great and I appr... See more
Company replied
Travis was great. He was more thorough than anyone else who’s treated for bugs. He spent 45 min doing just the outside of our home. The usual time in and out is about 20min for every other guy. He sha... See more
Company replied
My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Contact info
2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States
- 13365692436

We overthink pests so you don't have to.
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Marquis did a wonderful job being so…
Marquis did a wonderful job being so thorough and helpful! We appreciate his attention to details!

Reply from Aptive Pest Control - Greensboro
Communications between customer and…
Communications between customer and company are good for the most part but sometimes slow to get responses.
Personnel are very friendly and accommodating and happy to go the extra mile when needed.
Getting seasonal mosquito coverage is a nice option but my standing order was lost in the shuffle between management and exterminator working my house.

Reply from Aptive Pest Control - Greensboro

Reply from Aptive Pest Control - Greensboro
Good customer communication
Good customer communication. Makes a genuine effort to cover all areas.

Reply from Aptive Pest Control - Greensboro
Worker was great and communicative
Worker was great and communicative. Understanding of needs and what we wanted. Great overall.

Reply from Aptive Pest Control - Greensboro
Austin has been doing a great job
Austin has been doing a great job. He knows every part of the house / yard that needs attention. He is always punctual and friendly.

Reply from Aptive Pest Control - Greensboro
I Have No Knowledge That They Were Even…
I Have No Knowledge That They Were Even Here--We Were Home Most All Day---Wayne Kiger

Reply from Aptive Pest Control - Greensboro
Customer service is superb
Customer service is superb.
They listen to my requests and or concerns and help me immediately. The guys that come here to spray are always gentleman and also listen to and help as they can while working.

Reply from Aptive Pest Control - Greensboro
Not Worth the Cost and Unhelpful Customer Service
I was under contract with Aptive Pest Control for over 12 months, but when I needed to end my service just one month early, I was still charged a fee of more than $200. Despite how long I had been a customer, they refused to work with me in any meaningful way.
The customer service representatives are polite, but that’s about where the helpfulness ends. If you aren’t interested in continuing or expanding your service, they will not do anything to assist you or find a reasonable solution.
The actual pest control service was adequate, but certainly not worth the high cost—especially given how they treat loyal customers. I would not recommend Aptive and encourage others to read the fine print carefully before signing up.

Reply from Aptive Pest Control - Greensboro
They are very friendly and always let…
They are very friendly and always let me know when they are coming

Reply from Aptive Pest Control - Greensboro
Check Check - Before and After the Services
There is good advance notice of the visit and asked if there were any problem areas to know about. After the services were completed, the technician sent me a report with the treatments and other services received that time. A few photos of the work were were also provided. At the end a notice of the next visit.

Reply from Aptive Pest Control - Greensboro
10/31 visit
Frienfly responsive..would prefer 1/2hour lead time for visit so if I want to meet I can or the ability to schedule visit time in advance(for routine visits)…pleased with aptive

Reply from Aptive Pest Control - Greensboro

Reply from Aptive Pest Control - Greensboro
Never seem to get pest under control…
Never seem to get pest under control before it happens. Then always say it will take time to take effect. Relay information and get no feedback on what they did. What they did is a statement they use every time.

Reply from Aptive Pest Control - Greensboro
Our guy Chris is Awesome
Our guy Chris is Awesome. Great personality and very knowledgeable of all aspects of his job. Answered every question we had.
Would love him to be our pest control person full time!!!

Reply from Aptive Pest Control - Greensboro
GREAT PEST CONTROL & CUSTOMER FIRST ATTITUDES!
Every time these guys come to my home, they are not only mindful of pest control, but also my pets and my time. They're always punctual, text to let me know they're on the way & go over before and after what they're treating for and how they treated and where. GREAT SERVICE ALWAYS!

Reply from Aptive Pest Control - Greensboro
Always prompt and provide excellent…
Always prompt and provide excellent communication as well as doing a thorough job.

Reply from Aptive Pest Control - Greensboro
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