When the service guy found out it was our first call at that house, he went out of his way to get every corner, even in the creepy basement
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See what reviewers are saying
Their technicians communicate so well with their customer's . Vert knowledgable. They let you know when they will be there ,ask you if you have any problems we need to take care of,take picture's of w... See more
Company replied
I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon.... See more
Company replied
Every time Aptive arrives they check to see if there are any additional problems that I need done and if I am not home I am able to text them. They are respectful, knowledgeable and completely throug... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4671 Alpine Ave NW, 49321, Comstock Park, MI, United States
- 16165777367
We overthink pests so you don't have to.
4.1
Great
151 reviews
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Very good communication by technician.
4 April 2026
Reply from Aptive Pest Control - Grand Rapids
Thank you so much for taking the time to leave us a review, Jean! We're so glad you had a positive experience with our team's communication. At Aptive, we strive to provide excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
-Alexis
techs who don’t know what…
Inconsistent techs who don’t know what was promised when I signed up. They were scheduled to work inside but that didn’t happen.
2 April 2026
Reply from Aptive Pest Control - Grand Rapids
Hi John,
Thank you for sharing your feedback. I completely understand how frustrating it must be when expectations aren’t met and scheduling issues leave gaps in service. At Aptive, we strive to make sure every visit is clear, consistent, and properly handled so our customers know exactly what to expect.
We’d love the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled for your interior treatment and ensure everything is properly handled for your home. Your trust is important to us, and we’re committed to providing the service you deserve.
-Jasmine
Didn’t knock down the webs
Didn’t knock down the webs, got a message that the service was completed and rodent and bee traps were installed . They were not.
26 March 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Mike,
Thank you for sharing your feedback. We completely understand how frustrating this must have been and apologize that your service was not fully completed as expected. At Aptive, we take pride in making sure every job is properly handled, from webs to traps, so our customers can feel confident their home is covered.
Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure everything is properly handled this time. We want to make this right and restore your confidence in our service.
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Charlene,
We’re glad to hear you consistently have a positive experience with our service! At Aptive, we take pride in handling every job with care and attention, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Brett,
We’re glad to hear our team is easy to work with! At Aptive, we take pride in handling every service smoothly and with care, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
My technician was wonderful
My technician was wonderful, prompt, friendly, knowledgeable and he worked quickly.
31 March 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Christine,
We’re thrilled to hear that your experience with our service professional was so positive! At Aptive, we pride ourselves on making sure every visit is handled efficiently, professionally, and with care. Thank you for trusting us to keep your home protected!
-Jasmine
Lack of communication
I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon. Then I got a second text after 5:30 saying he’d wouldn’t be able to make it and that they’d reschedule. No one called or rescheduled. Then I got a survey for the technician’s business, so that tells me the communication in your company is lacking.
28 March 2026
Reply from Aptive Pest Control - Grand Rapids
Thank you for sharing your experience with us, Brooke. We’re sorry to hear about the missed appointment and the lack of follow-up afterward. We understand how frustrating it is to set aside time, receive changing updates, and then not have the service completed or properly rescheduled.
Please email socialmedia@goaptive.com with your service address and details of the appointment so our team can review your account and help handle this for you!
-Alexis
Great Experience
Great Experience, they spray everything you want and very professional
24 December 2025
Reply from Aptive Pest Control - Grand Rapids
We really appreciate you taking the time to share your experience with us, Dawn! It’s great to hear the service was professional, thorough, and focused on addressing exactly what you needed during the visit. That level of attention is exactly what we aim to deliver, and we’re glad it made a positive impact for you. Thank you for trusting Aptive to handle your pest control needs!
-Alexis
The technicians are superb
The technicians are superb. When having difficulty with double billing, it was a huge issue. I do feel they have done what is right to make things right. Overall I still give them a 5
25 March 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Dawn,
Thank you for sharing your experience! We’re glad to hear that our service professionals provided superb service and that we were able to make things right regarding the double billing. At Aptive, we take pride in making sure every issue is handled carefully and professionally, so our customers feel confident their concerns are addressed. We truly appreciate you choosing Aptive and for recognizing our efforts, we’ve got this handled!
-Jasmine
Consistent in their follow up each time…
Consistent in their follow up each time on insect traps they place, informing of what they completed if I'm not at home when they come.
17 March 2026
Reply from Aptive Pest Control - Grand Rapids
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
Great at the beginning but it didn't last…
They started out strong and quickly fixed the mouse problem. After a few months, I heard less from the company and saw less of their technicians. In December, they did their "treatment" but it wasn't at my house. Their Technician did come here but only because I contacted them by text. When he got here he was at my property for less than 10 minutes, including our conversation at my front door. That's the last time I heard/saw anyone but they still are getting paid every month. It is now almost April. What am I paying them for? I'm disappointed in their maintenance aspect.
25 February 2026
Reply from Aptive Pest Control - Grand Rapids
We really appreciate your feedback, Ruth. We’re glad to hear that the initial rodent issue was handled quickly, but we understand your frustration with the decreased communication, missed visits, and unexpected charge. We know how important consistent maintenance and follow-through are. Please email socialmedia@goaptive.com with your service address and any details you’d like to share so our team can review your account and help with anything we can!
-Alexis
Great service
Really took care of our bugs and rodents. And I loved the regular cleaning of outdoor window frames, light fixtures, and our attached hose winder to remove any nests those pests wanted to call home.
21 March 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Mary Beth,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was able to take care of the bugs and rodents while also keeping the smaller details, like window frames, light fixtures, and your hose winder, well-maintained.
Providing thorough, attentive service is how we make sure every home is properly handled from top to bottom. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Terry,
We’re glad to hear our team could provide fast and informative service! At Aptive, we focus on making sure every detail is handled thoughtfully, so you can relax knowing your home is well protected. Thank you for trusting us to get it handled right!
-Jasmine
The Technician contacted me before and…
The Technician contacted me before and after and also took pictures of everything they did. Very through and always on time. Always sends pictures of the work they are doing.
18 March 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Keith,
Thank you for sharing your experience! We’re thrilled to hear that your service professional stayed in touch before and after your appointment and documented everything thoroughly with photos. That level of attention and transparency is exactly how we like to have things handled at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, rest assured, we’ve got this handled.
-Jasmine
In my opinion
In my opinion, the treatment provided for my house on the lake does not effectively address the spider webs. Despite the occasional removal and spraying, the webs continue to reappear.
27 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Anthony,
Thank you for sharing your feedback. We understand how frustrating it can be when spider webs continue to appear despite ongoing treatments. At Aptive, we strive to provide thorough and effective pest control for every home, and it’s clear that your experience hasn’t fully met your expectations.
Spider activity can vary based on the environment, especially in homes near water, and some spiders may return as they move around looking for shelter. We want to make sure your home is as comfortable and protected as possible, so if you’re open to it, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to review your account and schedule a re-service to address the spider activity more effectively.
We appreciate you being part of the Aptive family and giving us the opportunity to make things right.
-Jasmine
Representative was one of the best i…
Representative was one of the best i have ever spoken with at any company. Solution focused, customer centric.
26 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Randi,
We’re thrilled to hear about your experience with our team. At Aptive, we aim to be solution-focused and put our customers first, so it’s wonderful to know that our service professional made such a positive impression. Your feedback means a lot and encourages us to continue delivering the high level of care and service our customers deserve. Thank you for being part of the Aptive neighborhood.
-Jasmine
Tech was prompt and took care of our…
Tech was prompt and took care of our needs efficiently.
20 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Norman,
Thank you for sharing your feedback! We’re glad to hear that our service professional was prompt and addressed your needs efficiently. At Aptive Environmental, we take pride in providing reliable, thorough service while ensuring our customers’ homes are well cared for.
It’s wonderful to know that our efforts made a positive impact. Feedback like yours motivates our team to continue delivering professional, high-quality service. We truly appreciate you choosing Aptive!
-Jasmine
I love the ease of communication with…
I love the ease of communication with my technician and the photographic evidence of the areas he addressed around my home. My technician Jay is courteous and friendly as well as efficient.
19 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that Jay’s courteous, friendly, and efficient service has made a positive impact. At Aptive Environmental, we take pride in keeping our customers informed every step of the way, and providing photos of treated areas is one way we make sure you feel confident in the care your home receives.
It’s wonderful to know that our team’s communication and attention to detail are appreciated. Feedback like yours motivates us to continue delivering professional, reliable service that our customers can trust. We truly appreciate you choosing Aptive!
-Jasmine
Service is always important to our…
Service is always important to our needs. Always respectful of our little dogs to not disturb them.
Thank you!
18 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Rob,
Thank you so much for your kind words and for being part of the Aptive community. It’s wonderful to hear that our team continues to provide service that meets your needs while also being respectful of your little dogs and the comfort of your home.
We truly appreciate your trust in Aptive and are grateful for the opportunity to care for your home. Thank you again for taking a moment to share your experience.
-Jasmine
Great Service
Very thorough and I appreciate the photos they include at the end of the treatment.
11 February 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Ginger,
Thank you for taking the time to share your feedback and for being part of the Aptive community. We’re glad to hear that you appreciate the thoroughness of our service and the photos our team provides at the end of each treatment.
Providing detailed, transparent care is something we take pride in, and it’s wonderful to know it makes a difference for you. Thank you for trusting Aptive to keep your home protected!
-Jasmine
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