Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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Pablo did an excellent job arriving on time, answering my questions, asking me if there’s anything else, and offering to answer questions even if they came up after he left. He was very thorough, and... See more
Company replied
Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... See more
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
241 reviews
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This company invites their customers to review, whether positive or negative
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My technician was friendly and…
My technician was friendly and courteous. He took the time to ask if certain plants were food and if there were others before spraying. Always on time and asks about any special needs.
14 September 2025
Reply from Aptive Pest Control - Chicago
Hi Shannon,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was friendly, courteous, and attentive to your home’s specific needs. At Aptive, our service professionals take pride in providing personalized, thoughtful treatments while respecting every customer’s property.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
We had chipmunks in the basement and…
We had chipmunks in the basement and Aptive was very passive about finding how they got in.
13 September 2025
Reply from Aptive Pest Control - Chicago
Hi David,
Thank you for sharing your feedback. We understand how frustrating it can be to deal with chipmunks in your home, and we’re sorry if our approach felt passive. At Aptive, we aim to provide thorough inspections and treatments while helping identify how pests are entering your home, so you can fully resolve the issue.
We’d like the chance to review your situation and ensure the problem is addressed. Please reach out to us at socialmedia@goaptive.com so we can coordinate a follow-up and create a plan to secure your home. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve your experience.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your feedback. We’re glad to hear that our representative’s flexibility made a positive impact on your experience. At Aptive, we take pride in providing professional, attentive service that adapts to our customers’ needs and ensures their homes are well protected.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Great service, great communication
Very happy with the service we have received over the years. Communication with the service technician is great. Like that they send pictures of the work performed.
19 September 2025
Reply from Aptive Pest Control - Chicago
Hi there,
We’re thrilled to hear you’ve been happy with your service over the years! At Aptive, we take pride in clear communication and thorough service, and it’s wonderful to know the pictures and updates from your service professional have been helpful. Thank you for being part of the Aptive neighborhood and for sharing your feedback!
-Jasmine
Technician was very polite and…
Technician was very polite and explained what he was going to do for our treatment
5 September 2025
Reply from Aptive Pest Control - Chicago
Hi James,
Thank you for sharing your feedback! We’re glad to hear our service professional was polite and took the time to explain your treatment. At Aptive, we strive to provide professional, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Great communication and service
Great communication and service, complete with detailed pictures. Treated for ants and other insects that have been particularly pesky this time of year.
18 September 2025
Reply from Aptive Pest Control - Chicago
Hi Lynn,
Thank you for sharing your feedback! We’re glad to hear that our team provided clear communication, thorough service, and detailed updates with pictures. At Aptive, we know how frustrating seasonal pests can be, and it’s great to know our treatments are helping keep your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear you had a good experience and that everything went smoothly. At Aptive, we strive to provide reliable, worry-free service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Chris,
Thank you for sharing your feedback! We’re glad to hear our service professional performed well and completed all the maintenance tasks. At Aptive, we strive to provide thorough, reliable service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Great service and proactive approach…
Great service and proactive approach from technician.
30 August 2025
Reply from Aptive Pest Control - Chicago
Hi Abraham,
Thank you for sharing your feedback! We’re thrilled to hear that you found our service great and appreciated the proactive approach of our service professional. At Aptive, we take pride in providing thorough, professional, and attentive pest control, and it’s wonderful to know our efforts are making a difference. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Problem solving!
I had a non-standard visit because of a problem. The technician was prompt, courteous, and listened to my problem! His treatment was very thorough, and my problem WAS RESOLVED BY THE NEXT DAY!
12 September 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professional was prompt, courteous, and attentive to your concerns, and that the treatment resolved your issue so quickly. Providing thorough, effective service, even during non-standard visits, is exactly what we strive for, and it’s wonderful to know we delivered the results you needed. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
The service has always been good
The service has always been good, but since it was the end of work day, the representative was less than cordial. He might have been tired after a long day??
29 August 2025
Reply from Aptive Pest Control - Chicago
Hi Magee,
Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our service has consistently met your expectations, but we sincerely apologize that your most recent interaction did not reflect the level of professionalism we strive for. We appreciate your understanding, and your feedback will be shared with our team to ensure every visit is courteous and professional, regardless of the time of day.
-Jasmine
Communication is great
Communication is great. Very thorough treatment with details provided.
11 September 2025
Reply from Aptive Pest Control - Chicago
Hi Jill,
Thank you for sharing your experience! We’re thrilled to hear that our team provided thorough treatment and clear communication throughout the process. At Aptive, we take pride in keeping our homeowners informed and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Customer services rep
Customer services rep. very rude with me on last Friday, about my outstanding balance. Actually I don't have any outstanding balance under my account. He was mentioning me we send this to collection agency.
29 August 2025
Reply from Aptive Pest Control - Chicago
Hi Pankaj,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience with our customer service team. At Aptive, we strive to treat every customer with respect and professionalism, and it’s concerning to hear that we fell short in your interaction.
I’d like the opportunity to review your account and ensure everything is accurate regarding your balance and any collection notices. Please reach out to us at socialmedia@goaptive.com so we can make sure your account reflects the correct information and address any concerns you have. Your satisfaction is very important to us, and we appreciate the chance to make this right.
-Jasmine
Good communication with the technician.
16 August 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your feedback! We’re glad to hear that our service professional communicated clearly and effectively. At Aptive, we believe that keeping our customers informed is a key part of providing thorough and reliable service, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Virginia,
Thank you for sharing your feedback! We’re thrilled to hear that our team arrives on schedule, provides a pleasant experience, and keeps your home comfortable. At Aptive, we take pride in delivering reliable, thorough, and effective pest control, and it’s wonderful to know our efforts are making a difference for you.
-Jasmine
That your technician was very knowledgeable about exterminating the wasps from my property.
The service was and the technician explained exactly what he was doing.
20 August 2025
Reply from Aptive Pest Control - Chicago
Hi Richard,
Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and thorough in addressing the wasps on your property, and that the explanation of the service gave you confidence in the work being done. At Aptive, we take pride in providing effective pest control along with clear communication so our neighbors feel informed and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your property.
-Jasmine
We still have ants.
12 August 2025
Reply from Aptive Pest Control - Chicago
Hi Marjorie,
Thank you for letting us know. At Aptive, our goal is to make sure your home is fully protected, so I’m sorry to hear that ants are still an issue. We’d like the opportunity to schedule a follow-up service to address this thoroughly and ensure you get the results you expect. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled as soon as possible. We truly value having you in the Aptive neighborhood and want to make sure your home is fully protected.
-Jasmine
Bad Service
Never the same tech so you need to reexplain the history from scratch as they never read the notes. Service is spotty at best with have the requests ignored. Claims that you will “never get rid of ants or spiders or wasps” is a pretty strange statement to come from an exterminator. Why am I paying you then?
15 August 2025
Reply from Aptive Pest Control - Chicago
Hi Jennifer,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with Aptive hasn’t met your expectations. We aim to provide consistent, thorough service, and it’s clear that we fell short when it comes to following notes and addressing your requests.
Regarding the comment about pests, our goal is to be transparent about the challenges of pest control, but we also want our customers to feel confident that we’re doing everything possible to protect their home. I understand how frustrating it must be to feel like your concerns weren’t fully addressed.
We’d welcome the opportunity to review your account, ensure your service notes are followed, and work toward resolving the pest issues you’re experiencing. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback is invaluable in helping us improve and provide the high-quality service Aptive is known for.
-Jasmine
Listened and spent the time to get a…
Listened and spent the time to get a good barrier for my insect situation
7 August 2025
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to listen to your concerns and create an effective barrier for your insect situation. At Aptive, we take pride in providing thorough, attentive, and reliable pest control, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Bob,
We’re glad to hear you received good service! At Aptive, we strive to provide reliable, attentive service and clear communication, so we appreciate your feedback about the uncertainty around arrival time. We’ll continue working to make scheduling and updates as smooth as possible for our customers.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
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