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Aptive Pest Control - Baltimore Reviews 115

TrustScore 4 out of 5

4.1

9090 Junction Dr, Ste 1, 20701 Annapolis Junction, MD, US


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Rated 3 out of 5 stars

I like that the coverage is for several pests. But still not enough - eg scale, molds on plants not covered so need to have more pest control companies. The price is competitive, that is good.... See more

Company replied

Rated 5 out of 5 stars

Kahil was great! He came out and installed the bag on our tree to help eliminate the wasps and was happy to take care of a few additional requests from my husband, including treating the first floor a... See more

Company replied

Rated 5 out of 5 stars

On June 2, Aptive technician James serviced both the inside and outside of my home, treating for mosquitoes, ticks, potential outdoor rats, ants, spiders, and a variety of other pests. He was by fa... See more

Company replied

Rated 5 out of 5 stars

My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, United States

  • 14103768839
Promotion box for Aptive Pest Control - Baltimore

We overthink pests so you don't have to.

Smarter pest control starts here.

4.1

Great

TrustScore 4 out of 5

115 reviews

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Rated 5 out of 5 stars

Technician

Technician

28 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi George,

We really appreciate you taking the time to leave a review. Even with just “Technician,” we’re glad to see you took a moment to share feedback.

At Aptive, our service professionals are committed to showing up prepared, respectful, and focused on getting the job done right so you can feel confident everything is handled with care. Thank you for choosing Aptive, we truly appreciate your support.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Outstanding Aptive Service by James

On June 2, Aptive technician James serviced both the inside and outside of my home, treating for mosquitoes, ticks, potential outdoor rats, ants, spiders, and a variety of other pests.
He was by far the best technician I’ve experienced. James was incredibly thorough as he walked the entire perimeter of my property with me, discussing the necessary treatments, then carefully treated the interior while clearly explaining what he was doing and why. He also provided a detailed report with photographs of the areas he treated.
James was not only highly professional and competent, but also personable and patient, answering all of my questions. I was on the fence about whether to continue with Aptive beyond my contract, but after this outstanding service, I’ve decided to stay with the company. I recommend James without any hesitation.

2 June 2026
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Reply from Aptive Pest Control - Baltimore

Hi there,

We really appreciate you taking the time to share such a detailed review! It’s great to hear that James delivered such a thorough, professional experience and took the time to walk the property with you, explain the treatments clearly, and provide detailed photo documentation.

We’re especially glad this visit helped give you confidence in continuing with Aptive, that truly means a lot. Feedback like this is exactly what we strive for, and we’ll make sure James hears your kind words. As always, we’ve got this handled when it comes to delivering careful, transparent, and reliable service you can feel good about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Sasha did a great job for us when she…

Sasha did a great job for us when she was here. She answered our questions in detail.She's the best! Glad we switched over to Aptive...

2 June 2026
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Reply from Aptive Pest Control - Baltimore

Hi Mike,

We really appreciate you taking the time to share this! It’s great to hear that Sasha took the time to answer your questions in detail and provided such a positive experience during your service visit.

We’re especially glad to know you’re happy you made the switch to Aptive. We’ll be sure to pass your kind words along to Sasha. As always, we’ve got this handled when it comes to making sure your questions are answered and your home is taken care of with care and attention.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Kahil was great

Kahil was great! He came out and installed the bag on our tree to help eliminate the wasps and was happy to take care of a few additional requests from my husband, including treating the first floor and the garage. He was very personable, professional, and clearly determined to ensure we were satisfied with the service. We appreciate his attention to detail and excellent customer service. Thank you, Kahil!

31 May 2026
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Reply from Aptive Pest Control - Baltimore

We're so glad our team did such a great job treating your home this time around, Sherri Perry! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 3 out of 5 stars

Ok, but not great

I like that the coverage is for several pests. But still not enough - eg scale, molds on plants not covered so need to have more pest control companies.
The price is competitive, that is good.
The reservices are arranged ok, also good.
Scheduling is a mess, some automatic scheduling constantly overrides the real one.
Technicians’ professionalism went down in the recent year or two - they no longer even check in whether to treat inside, etc - you need to chase them.

21 May 2026
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Reply from Aptive Pest Control - Baltimore

Thank you for taking a moment to share this with us. We’re glad to hear you’ve found value in the broad pest coverage, competitive pricing, and the ease of arranging reservices when needed. At the same time, we understand your frustration with scheduling issues and the changes you've noticed in the service experience over the past couple of years.

Consistent communication and taking the time to discuss treatment needs are important parts of the service, and we appreciate you bringing these concerns to our attention. We’d like the opportunity to learn more about your experience. Please email socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We’d appreciate the chance to make sure your concerns are properly addressed.

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great job by Jerome

Jerome gave me a 15-30 minute pre-arrival text, showed up on time, and did a great job despite the inclement weather.

23 May 2026
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Reply from Aptive Pest Control - Baltimore

Thank you for sharing your experience with us. We’re so glad Jerome kept you informed with a pre-arrival text, got there on time, and still delivered great service despite the difficult weather conditions. That level of communication and dedication is truly appreciated. Thank you for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 4 out of 5 stars

The technician was most accommodating…

The technician was most accommodating and knowledgeable. Also very friendly while remaining professional

20 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi there,

We really appreciate you sharing this. It’s great to hear your service professional took the time to be both knowledgeable and accommodating while still keeping things friendly and professional throughout the visit.

At Aptive, we like when a service feels easy to work with and clearly communicated, that is exactly what we aim for. We’ve got things handled on our end so you can feel confident everything is taken care of. We appreciate you choosing Aptive and trusting us with your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Aptive is excellent

They are friendly, reliable and thorough. You can specify specific hot areas/pests and they have the solution with them. Also you can get free touchups if a problem arises between visits.

14 May 2026
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Reply from Aptive Pest Control - Baltimore

It’s great to hear that the service has been friendly, reliable, and thorough, and that our team has been able to handle the specific areas and pest concerns around your home, Kelly! Having solutions ready and being able to provide additional touch-up services when needed are both important parts of making sure you feel supported between visits.

We’re truly grateful you’ve chosen Aptive to handle your pest concerns and appreciate the trust you continue to place in our team to protect your home!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

"Happy Customer"

They’re very professional they cover everything and they let you know what’s going on your house. They send pictures and that’s what I like.

2 May 2026
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Reply from Aptive Pest Control - Baltimore

Thanks for sharing this with us, Anna! It’s great to hear you’ve had such a positive experience with the team being professional and thorough, and that the updates and photos help you feel informed and confident about what’s being done at your home. That kind of transparency is something we really value, and we’re grateful you’ve chosen Aptive to handle your pest concerns. We look forward to continue protecting your home for years to come!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Care of mitigating inserts

Did outside as well as inside. Took his shoes off when he entered my home without being asked. Took his time, friendly, and professional.

5 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi Therman,

Thank you for sharing this thoughtful review and for choosing Aptive! We’re really glad to hear your service professional took the time to be thorough both inside and outside your home, and that his professionalism and friendliness stood out. Little details, like removing shoes without being asked, reflect the level of care we strive for on every visit because we know how important it is to treat each home with respect. At Aptive, we aim to make every service experience feel easy and well handled from start to finish, and it’s great to know that came through for you. We truly appreciate you being part of the Aptive family!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Antonio did an excellent job

Antonio did an excellent job. We had just had siding on the house and we had no problems.

6 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi Lawrence,

Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear Antonio did an excellent job and that everything went smoothly, especially alongside your recent siding work.

It’s great knowing there were no issues and that the service fit right in without disruption. At Aptive, we aim to make sure every visit is handled carefully and works in step with what’s going on at your home, so you can feel confident everything is taken care of. We appreciate your trust, we’ve got it handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service!

My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made sure to give a very detailed report at the end, both verbally and via text with pictures to show exactly where he treated.

4 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi Jennifer,

We really appreciate you taking the time to share this. At Aptive, we know how important clear communication and transparency are, so it’s great to hear Mark stayed on top of updates throughout the visit and provided a detailed wrap-up with both explanations and photos of the treatment areas. That kind of thoroughness really helps give peace of mind, and we’re glad it made a difference for you.

Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to deliver that same level of care and communication on every visit.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Tech was polite and efficient

Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expect from today's treatment.

26 April 2026
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Reply from Aptive Pest Control - Baltimore

Hi there,

We really appreciate you sharing this! It sounds like your Aptive service professional did a great job being respectful of your space while you were doing spring cleanup and still making sure your questions were answered clearly.

That kind of communication and awareness makes a big difference, especially when timing and coordination matter, and it helps ensure everything is handled smoothly on both sides. Thanks for choosing Aptive and trusting us to keep things handled for your home!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

McKay was very friendly and helpful…

McKay was very friendly and helpful with treating our house. Thank you for going above & beyond.

2 May 2026
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Reply from Aptive Pest Control - Baltimore

Hi Karol,

We really appreciate you sharing this! It’s great to hear McKay made such a positive impression with his friendliness and helpful approach while treating your home.

Going above and beyond is exactly what we aim for at Aptive, making sure every visit is handled with care, attention, and a real focus on your needs. We’ll be sure to pass your kind words along to McKay.

Thanks for choosing Aptive, we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Happy customer

Scheduling was easy & accommodated our needs for a specific day & time. Our technician today was on- time very thorough , listened to all of our concerns & was very respectful, kind & professional which we very much appreciate. He evaluated & treated all the areas of our home that we were concerned about & exceeded expectations.

30 April 2026
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Reply from Aptive Pest Control - Baltimore

We’re happy to hear that scheduling was smooth and accommodated your requested time, and that our service professional provided such a professional and attentive service, T. It’s great to know that he was on time, thorough, and made sure all your concerns were handled with care. We appreciate your feedback and are so grateful you've chosen Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Baltimore

Hi Bruce,

It’s great to hear you had a positive experience with both the service and our team, that’s exactly what we aim for at Aptive.

We’re glad things felt handled in a way that was helpful and supportive for you. Thank you for choosing Aptive and trusting us with your home, we really appreciate you being part of our community.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The people

The people. My technician was Philip, who was training Joshua. Both were aware of my wishes from previous service visits and remembered them. Were very thorough.

23 April 2026
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Reply from Aptive Pest Control - Baltimore

Hi there,

It’s great to hear that Philip and Joshua made such a strong impression and took the time to remember your preferences from past visits. That level of attentiveness and thoroughness is exactly what we strive for at Aptive. We’re glad they made you feel taken care of and kept everything handled just the way you like it. Thanks for choosing Aptive and for being part of our community, we’ll be sure to pass along your kind words to both of them.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

From A to Z, this was a really good experience.

From A to Z, this was a really good experience. He notified us when he would arrive at our house, asked about our concerns, discussed what he could do, and followed up with pictures. We couldn't ask for better service. Thanks!

22 April 2026
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Reply from Aptive Pest Control - Baltimore

We really appreciate you sharing such a detailed experience with us, Allen!. It’s wonderful to hear that everything from the arrival notification to discussing your concerns and providing photo updates afterward came together to create such a smooth and thorough visit. That kind of start-to-finish care is exactly what we aim to provide, and we’re glad it made such a positive impression. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

Rated 3 out of 5 stars

I don't like the terms of the contract…

I don't like the terms of the contract I was required to which I had to submit several months ago requiring me to pay a fee to cancel my contract.
I asked for granules to be spread on ground, and it does not appear as though it was done.

21 April 2026
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Reply from Aptive Pest Control - Baltimore

Hi Tom,

Thanks for taking the time to share this, we’re sorry to hear your experience hasn’t matched your expectations.

At Aptive, we aim for clear communication around service plans and contract terms, and we also want every visit to reflect the work that was requested and agreed upon. What you’ve described is something we’d like to take a closer look at so we can make sure it’s properly handled.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review your account, confirm what was completed during your visit, and address your concerns. We appreciate the opportunity to get this handled the right way for you.

-Jasmine

Rated 4 out of 5 stars

Generally I really like Aptive Pest…

Generally I really like Aptive Pest Control.
I didn’t give it 5 stars because there are inconsistencies when it comes to their service technicians. Some do a better, more thorough job than others!!

18 April 2026
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Reply from Aptive Pest Control - Baltimore

Hi there,

Thanks for taking the time to share this and for being an Aptive customer. I’m really glad to hear you generally like Aptive, and I also appreciate you pointing out the inconsistency you’ve noticed between service professionals.

You’re right to expect a consistently thorough experience every visit, and we take that feedback seriously as it helps us improve training and alignment across the team. At Aptive, we’ve got this handled, and that means working to make sure every service meets the same high standard you can count on each time.

-Jasmine

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