The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... See more
Company replied

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The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... See more
Company replied
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more
Company replied
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more
Company replied
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more
Company replied
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
1960 Parker Ct, 30087, Stone Mountain, GA, United States

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Chris is a nice guy, helpful, polite, took down most of the spider webs around the outside of the house. He asked if we needed any rooms avoided, or if any rooms needed special attention, and proceeded with our wishes.

Reply from Aptive Pest Control - Atlanta
I tried to change the date because I was gone and couldn't find a way to do it though I called. I think they came and just did the outside.

Reply from Aptive Pest Control - Atlanta
My overall experience has been very good. The company personnel who service my home have been courteous and engaging.

Reply from Aptive Pest Control - Atlanta
This was the most terrible service I ever experienced. From the beginning, dealing with the pesky door-to-door salesman that would say anything to get a sale, down to the billing department who refused to cancel my service. The salesman told me that he could do a one time servicing to the property since I was in a rental home, only to find out that my car was placed on a contract. I never received copies of the contract nor did I ever sign anything. Not only that but they went ahead and charged their $299 termination fee to my car and told me that all has been settled. I feel taken advantage of and and treated less than human. Also I don’t believe the Home was ever treated with the service that was promised.

Reply from Aptive Pest Control - Atlanta
Dispatching thorough technicians to service the home and yard. Results - getting the job done.

Reply from Aptive Pest Control - Atlanta
Always a detailed description with pictures of what work was performed by the technicians. Great communication on appointment dates and arrival times.

Reply from Aptive Pest Control - Atlanta
John sends a message when he's on the way to my house. He is thorough and leaves photos of the locations he serviced.

Reply from Aptive Pest Control - Atlanta
Staff is always on time and they do great work.professional and thorough We’ve had no issues since using Aptive for our pest control.

Reply from Aptive Pest Control - Atlanta
The pest control people are very good. The customer service people are great but the payment system is not.

Reply from Aptive Pest Control - Atlanta
Quarterly pest service is always thorough and we have noted a number of dead cockroaches outside near house in the few days following treatment.

Reply from Aptive Pest Control - Atlanta
Always a great job. Techs are thorough and treat all areas of concern. Rarely see any bugs and services are reasonably priced. Thanks Aptive.

Reply from Aptive Pest Control - Atlanta
Service representative was very polite but did a poor job on knocking down the cobwebs.

Reply from Aptive Pest Control - Atlanta
I signed a year contract with Aptive and completed it on 7/31/25, I cancelled account number 3414196, on 8/5/25 but Aptive wants me to pay for the month of August, even though they didn't provide me with service for the month. I stated, I would pay for the service but you have to come out and spray but they refused. Why would I pay for a service, I didn't receive?

Reply from Aptive Pest Control - Atlanta
This young man did not come to the door to introduce himself. I wanted him to spray inside the house as well! He only communicated thru text before he arrived!

Reply from Aptive Pest Control - Atlanta
They did not complete service. I called and spoke with a manager for a reschedule and no one has called me back or even sent me an email. I have been with Aptive for sometime now but it seems like I am getting the run around. I am not happy at all.

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
I very much appreciate the high level of communication. I receive a text when I am scheduled for a treatment; the customer care person texts me when he is on his way, he reports back following service and includes pictures. The level of bugs in our home is way down. I am super happy that we chose to make a change to Aptive. Highly Recommend.

Reply from Aptive Pest Control - Atlanta
On time every visit. Communicates effectively before, during & after visit. Very thorough & professional.

Reply from Aptive Pest Control - Atlanta
Everyone I’ve spoken to has been really nice and polite. But my yard is still SWARMING with mosquitos. When you get out of the car in the driveway, they’re on you instantly. I have seen less roaches in and around the house but they’re still very much present.

Reply from Aptive Pest Control - Atlanta
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