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Rated 1 out of 5 stars

Ordered a Kentia and a Zamioculcas which both deteriorated quickly after delivery. This wasn’t normal acclimatisation. Both showed clear signs of decline, including browning, yellowing and even... See more

Rated 1 out of 5 stars

Very disappointing experience with this company. Issues on delivery + a plant that lasted 2 months even though it was cared accurately. After asking a professional, I have been told the plant was del... See more

Rated 5 out of 5 stars

Excellent shop. I’ve shopped with April a few times since I moved to Madrid. On one occasion recently a clay pot I ordered was broken In transit but April replaced it without fuss super fast - excel... See more

Rated 5 out of 5 stars

The company reliable, the plant very well cared for and healthy, fast shipping. Unfortunately, it was in the hands of the courier for almost a week and I stressed a lot whether the plant would survi... See more

Company details

  1. Interior Plant Service
  2. Florist
  3. Plant Display Store
  4. Plant Nursery

Written by the company

Especializados en la venta online de plantas, trabajamos con cooperativas de proximidad para traerte las plantas directamente del campo a tu hogar, seleccionando las plantas con mucho mimo para ti, asegurando la máxima calidad y frescura.


Contact info

3.2

Average

TrustScore 3 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic! My tree arrived in perfect health. Really well packaged. And loved the fern. I would highly recommend.

1 December 2022
Rated 2 out of 5 stars

Bad delivery experience

Bad delivery experience. Plant came toppled and I had to repot it.

2 November 2022
April Plants logo

Reply from April Plants

Hola Chris!
Primero que nada, gracias por dejarnos su reseña ya que todos vuestros comentarios nos ayudan a mejorar.
Tal como hemos hablado, es importante no trasplantar la planta antes de reportar la incidencia para que podamos accionar al respecto.
De todas formas, pondremos manos a la obra para que esto no vuelva a suceder.
Un saludo!

Rated 1 out of 5 stars

The problem with delivery

The problem with delivery. It was not delivered in time. And when I finally received the flower - it was upside down. The flower was not in the pot but was withdrawn from it and laid separately. The flower was damaged, of course.

17 October 2022
April Plants logo

Reply from April Plants

Buenos días Liuda!
Ya estamos en contacto contigo mediante correo :)
Te enviaremos la planta en condiciones a la mayor brevedad posible.
Gracias por dejarnos tu reseña, ya que saber lo que ha ocurrido nos ayuda a mejorar.
Sentimos mucho el inconveniente.
Un saludo

Rated 5 out of 5 stars

Very convenient

Very convenient, on time, and the man who delivered the plants was so gentle that he carried them up to the 3rd floor without a lift. 5 stars for the service.

16 August 2022

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