APPY SHOP Reviews 

687
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great customer service, always give me a call if something needs substitute so I have a choice very friendly on phone and delivery drivers

Rated 5 out of 5 stars

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more

Company replied

Rated 5 out of 5 stars

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more

Rated 3 out of 5 stars

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more

Company replied

Company details

  1. Supermarket
  2. Convenience Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Outlet Mall

Written by the company

Buy groceries from a local store for delivery or collection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

687 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(687)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great customer service, delivery always on time and friendly drivers.

31 December 2024
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Thank you, Margaret, for the amazing 5-star review!

We're so happy to hear you've had a great experience using the service and with the store team - thank you for your continued support!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Order at least twice every week

Order at least twice every week. Never had any problem. Great customer service and we'll presented happy staff!

17 December 2024
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Thank you so much for your wonderful review Sj.

We really appreciate your continued support and 5-star review!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Great staff and prompt with delivery in…

Great staff and prompt with delivery in allocated time slot

1 December 2024
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Linda,

Thank you so much for your 5-star review!

We’re extremely happy to hear you've had a great experience and appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Reliable service

Reliable service

28 November 2024
APPY SHOP logo

Reply from APPY SHOP

Thank you so much for taking the time to leave us a 5-star review Linda.

We’re extremely happy to hear you’ve had a great experience using the service!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Always prompt and professional

Always prompt and professional

29 October 2024
APPY SHOP logo

Reply from APPY SHOP

Hi Paul,

Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!

Thank you for your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always. Delivery arrived today when it was supposed to, from very friendly and respectful driver. I've been using this service for several months now and cannot find a fault with it.
Absolutely recommend!
Keep up the good work!

6 October 2024
Unprompted review
Rated 4 out of 5 stars

Initially when I first used this…

Initially when I first used this service my orders were usually wrong. I then asked the delivery person to wait while I checked my order, they quickly sorted any discrepancy. Since then I have had no problems, the delivery people are very polite and delivery is within the requested time slot

28 September 2024
Rated 1 out of 5 stars

Stop giving crap thats out of date or…

Stop giving crap thats out of date or due up on the same you tell the driver they say the shop packed the bag tell the shop they say the driver packed the bag iam done was good customer but had enough won't recommend this service 😡

22 September 2024
Unprompted review
Rated 5 out of 5 stars

GREAT PRICES AND DELIVERY :)

I WAS SO PLEASED WHEN I SAW YOU HAD STARTED TO DELIVER. WE HAVE A GREAT LOCAL SHOP, LOVELY FRIENDLY STAFF, THAT IS ALWAYS FULLY STOCKED AND HAS SUCH A GREAT CHOICE OF ITEMS I ALWAYS GET WHAT I NEED. I LOVE THE FACT THEY HAVE SOME OF THE BEST PRICES AROUND AND SO FAIR TO THEIR CUSTOMERS, AS A LOCAL I AM THRILLED I WILL BE SUPPORTING THEIR GREAT SERVICE. THEY ALSO HAVE THE MOST FRIENDLIEST DRIVERS THAT KNOW MY NAME AND ALWAYS COME TO THE DOOR WITH A SMILE TY EVERYONE AT THE MARYHILL STORE, I CANNOT GET OUT ALONE SO YOUR A LIFESAVER FOR ME :)

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging.
Deliveries have been great - experience has been items delivered around 15 minutes into the hour timeslot. Which is brilliant. Delivery by recognisable staff. As ever, courteous and friendly. Can't begin to fault either in-store or delivery service provided by these guys. You provide an excellent service and customer experience. Thank you.

23 June 2024
Unprompted review
Rated 5 out of 5 stars

5* Local shop delivery service

Excellent customer service from my local shop. They hsve a good range of products & will call if something isn't available to offer an alternative. App is easy to use with products in different categories so easy to find. Also has a special offer section and if you forget anything, the shop is only a phonecall away. Great service for very reasonable delivery charge (often has free delivery if you spend over a certain amount) Would and have recommended this service.

31 May 2024

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