Excellent service from start to finish
Richie came to the house to explain everything, nothing was too much trouble and the process was seamless. Very happy with my mortgage deal I will be back in 2 years
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Richie came to the house to explain everything, nothing was too much trouble and the process was seamless. Very happy with my mortgage deal I will be back in 2 years
Tracie Selley assisted me with my case. She was professional, efficient, and helped me through the whole process
Laura was absolutely fantastic from start to finish. She supported me through every step of the mortgage process and was always available to answer questions or explain things clearly. What really stood out was how personal her service felt — even though she clearly has many clients, she made me feel like I was her only one. She was patient, attentive, and genuinely committed to helping me. I always felt in safe hands and completely looked after. I would highly recommend her to anyone 💜
As a mature purchaser I wanted to choose a broker I could really trust. I have engaged Laura a few times to help me with purchase of homes. She’s amazing! She was always available to answer my questions and able to reassure me throughout the process.
5 years ago, I tried to get a mortgage, the Sophie did all the research however it wasn't meant to be, fast forward 6 months and BOOM we got an amazing deal. No question was too silly and I was given plenty of options! Sophie has remortgaged me twice since and this time managed to get equity out of my home for improvements, shes worked for socks off, not only is she down to earth, friendly and honest but her knowledge about the market/products is second to none! The team here are brilliant i've recommended them to many friends!
Excellent service from David Mackenzie, very positive and experienced professional. Kept me informed every step and offered a range of products, one of which has saved me a great deal of money every month. The switch to the new lender, handled by David and his team was seamless and stress free! Thank you for looking after me in what could have been a lot more difficult! Highly recommended.
I have used Approved Mortgage Solutions for a few mortgages and remortgages. Paul and his team are very professional and knowledgeable. They really do go above and beyond to get you the best deal. A quick and reliable service. Would definitely recommend 👌
Excellent service from Paul and the team.
It's a difficult time right now with interest rates being so high. Paul is there every step of the way to get the best deal possible. I cannot thank them enough for guiding me through this.
Highly recommend Paul and his team to anyone.
Quick, easy and hassle free with Paul since 2015 and always my go to for renewing
I first contacted Approved Mortgage Solutions Ltd in January 2018 for a further advance on my property. As of July 2018 the application still hadn't been submitted. I called numerous times and my calls were never answered. Paul promised to ring me back and never did. I would ring Paul several times per day, leave voice messages, text him to request a call back and I even phoned his office.
I have never had such service from any company ever.
As a result, if I got a fixed term product now I would have to stay with my existing mortgage provider on their variable rate and as such it will cost me more money. All because Approved Mortgage Solutions failed to call me back and/or submit the application. I didn't know whether to submit an application myself or not because there was no correspondence from the company at all.
The advance money was needed to make house repairs and the money should be already in my account with the working starting in Summer 2018 as my wife and I are expecting another newborn later in the year. Thanks to the negligence of Approved Mortgage Solutions this will no longer be happening and as further advance products are fixed for 2 years I could be waiting until 2020 before we begin any work on our family home.
I cannot recommend this company or Paul after this bout of poor service. I used to champion this company for dealing with my first mortgage and have given referrals but I will no longer be doing so. I did turn a blind eye to having an application made on my behalf for buildings insurance which I didn't want when I bought my first house (an application was made despite me saying Inwould get my own insurance, I found a like for like product for one third of the price I would have paid if I took Approved Mortgage Solution's recommendation, for which they received a handsome commission for).
Very disappointed. Known Paul for 9 years too which made this review difficult to post but the service was so bad and I feel I've been made a fool of that I believe other potential clients should at least be careful.
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