ordered 2 shirts on the 25th september was suppose to be shipped on 12/10, Can't get access to thier website, all messages to them have no reply! Saw on Trustpilot that they have been liquidated and... See more
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See what reviewers are saying
Absolutely delighted to have finally found a shirt maker that delivers! The website clearly outlines how to take measurements and contacts the client if the measurements seem a little inaccurate (as... See more
Great choice of fabrics, including high-end options. Love the linen range! Multiple options to choose from, requires attentive selection keeping in mind the style and usage in mind. Excellent online... See more
Having found it virtually impossible to buy a smart short sleeve shirt to fit ( especially without a button down collar) for a wedding in a store I searched online and found Apposta. Selected a lovely... See more
Company details
About Apposta
Written by the company
Apposta is an Italian online shirtmaker which enables you to create a unique shirt for your measurements and taste.
Apposta was founded by an Italian fourth-generation shirtmaker. His knowledge of the Italian textile industry and supply chain allows Apposta to consistently create high-quality custom-made shirts. This expert knowledge of shirtmaking is combined with digital innovation. As a result, the brand is able to offer customization and made-to-measure services to a global customer base.
Authentically Italian
Drawing on four generations of shirtmaking expertise, Apposta shirts are created in Italy using premium fabrics.
Custom-Made
The online made-to-measure service enables you to create custom-made shirts with the perfect fit guaranteed. There is no extra cost to use this service.
Variety
With one of the world’s largest fabric inventories and many different design choices to choose from, Apposta offers a wide variety of customisation options.
Sustainability
Apposta shirts are only ever created on demand and create minimal waste. Sustainability is intrinsic to Apposta’s production processes.
Contact info
Via Lauretana 160, 60021, Ancona, Italy
- support@apposta.com
- apposta.com
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Hasn’t replied to negative reviews
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Amazing shirt (especially for the price), but a lot of work to do on communication with customers
The online process of choosing the fabric, selecting all the personalized touches and entering the measurements was really good and the ordering process was overall a very enjoyable experience.
The shirt I received is really nice, the fabric is absolutely amazing, the stitching is top notch, all the personalized details I had chosen were done exactly as I wanted, and the fit is really good.
However, everything that happened between the payment and me receiving the shirt really left a bad taste to that experience...
First their customer support contacted me saying that I must have made a mistake in entering my measurements because the overall length and especially the sleeves length was too short compared with the rest of the measurements. I told them that it wasn't a mistake and that I indeed was a short guy with short arms, and despite that they asked me to redo the measurements and also measure another shirt I owned to confirm these. After that, I still had to literally bargain with them to ask them to actually make the shirt to my measurements because they still did not want to do it... Not only did this feel humiliating because they thought I must be so much of an idiot that I was not able to follow their very simple guide on how to take these measurements, but also because it was literally unthinkable for them to be as short as I was.
Anyway... After that, I was told the shirt would be made in two weeks and then shipped through UPS in 1-3 days. However, they failed to mention that between the shirt being ready and it being shipped to me it would have to go to another country to their logistics center which would add another week to the whole process.
Finally, upon receiving the package UPS also asked me to pay a 12€ VAT + 28€ handling fees (on top of the shipping cost I had already paid when ordering). I am fine with paying 12€ of VAT, of course, but the 28€ of handling fees (despite not being Apposta's fault directly but a UPS problem) is another suprise I could have done without. Especially when other online menswear brands such as Spier and Mackay are able to calculate all the fees for international shipping at checkout and even give you the option to pay for it in advance to avoid these types of surprises.
Overall I would still recommend Apposta to my friends because the actual product is absolutely amazing for the price, but it feels like the overall process could have gone so much better... If they could just work on improving communication with their customers this experience could truly
be amazing.

Reply from Apposta
First purchase ok
I finalized my first purchase and all was in line with Apposta’s promise.
Apposta shirts are exactly the size I…
Apposta shirts are exactly the size I asked; the after sale service challenged one of my measurements and I was given the opportunity to review it. The collar is well done. I definitely recommend the service
Fantastic shirts
Great service, good fabrics and reasonable pricing for made-to-measure shirt. Will be buying more shirts for Apposta in the future. Fit was spot-on and as specified by me.
The shirt patterns were not lined up
The shirt patterns were not lined up - it was a prince of wales check, just expected better alignment of the pattern. There were a couple of loose thread ends that also needed to be trimmed. The shirt fits well and overall pleased with purchase.

Reply from Apposta
Quality Ozzes out of this garment
Quality Ozzes out of this garment. Beautifully made and finished as you’d expect for the price !
Stunning
Additional costs for shipping
I think you should explicitly clarify that shipping may involve additional costs for the customer. Many companies that sell with shipping abroad calculate the total value when indicating the shipping price. In my case, UPS charged me 80 euros more for customs and handling costs.

Reply from Apposta
The shirts are very difficult to iron
The shirts are very difficult to iron. I keep getting wrinkles.

Reply from Apposta
First shirt I ordered
First shirt I ordered. Came out perfect. Quality of fabric excellent and workmanship excellent.
Very good work!
The expections were met. I was able to choose the right fabric and the size measurements i did were the correct ones. So, the end result was a superb shirt and fast delivery.
Great quality and came within the…
Great quality and came within the expected time frame
Poor service
First of all It takes weeks to months to get delivery once ordered. Then there is the issue of "3% tolerance" which is stated as a reason If the shirts are not what you requested, even though in my case the final sizes are way out on the last two shirts, spent £1200 on 4 shirts and wont be using this service again as not reliable and customer service is not great, at these prices I can go to a local tailor and get proper custom fit shirts
RESPONSE TO THEIR REPLY:
Im not prepared to go out of my way to send you these shirts back (you should arrange this) - I sent you pictures to show the shirt was way out of measurement but you disputed this so its clear you make it difficult if there are any issues, I just wont use your service again as it is poor as I stated on my review, will find another tailor
Maybe I will try Proper Cloth as detailed in other reviews on here

Reply from Apposta
Top quality.
My 6th or 7th shirt. Absolutely amazing quality and fit. I will be buying more.
My first order was a disaster
My first order was a disaster. Way to narrow, in spite of my measurements being correct. Shirt had to go into the dust bin!
Well, I tried a second time, exaggerating the measurements- perfect!
I think I shall order some more.

Reply from Apposta
Buyers Beware
I'm a long-time customer of Proper Cloth and the Apposta site would pop up every time I searched on Proper Cloth so I decided to give Apposta a try. I found a fabric that I liked and that was priced at $183 USD so I proceeded to purchase it. When i got to the check-out the fabric price increased to $215. Thinking I made a mistake, I went back to check and the $183 price was correct so I took a screen shot of it and sent Apposta an email showing the screenshot of the pricing, as my shirt remained in my cart. It took 2 subsequent emails to them and 4 days for them to get back to me only to tell me it was an issue of daily USD to Euro conversions. Sure enough when I went back online after 4 days they had changed the price to the higher value; I presume they needed 4 days for their web team to change the pricing to match. And by the way, the daily USD to Euro conversion does not fluctuate 18%! Very sad that a company has to stoop this low to solicit sales using bait-and-switch tactics like this.
The shirts construction and material…
The shirts construction and material are fantastic; service and selection are good too; only problem is ridiculously expensive shipping costs via UPS.

Reply from Apposta
Great service and fits like a glove
Great service and fits like a glove. Couldn’t be happier
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