Apposta Reviews 

6,721
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

ordered 2 shirts on the 25th september was suppose to be shipped on 12/10, Can't get access to thier website, all messages to them have no reply! Saw on Trustpilot that they have been liquidated and... See more

Rated 5 out of 5 stars

Absolutely delighted to have finally found a shirt maker that delivers! The website clearly outlines how to take measurements and contacts the client if the measurements seem a little inaccurate (as... See more

Rated 5 out of 5 stars

Great choice of fabrics, including high-end options. Love the linen range! Multiple options to choose from, requires attentive selection keeping in mind the style and usage in mind. Excellent online... See more

Rated 5 out of 5 stars

Having found it virtually impossible to buy a smart short sleeve shirt to fit ( especially without a button down collar) for a wedding in a store I searched online and found Apposta. Selected a lovely... See more

Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

About Apposta

Written by the company

Your perfect-fit shirt, created online, made in Italy.

Apposta is an Italian online shirtmaker which enables you to create a unique shirt for your measurements and taste.

Apposta was founded by an Italian fourth-generation shirtmaker. His knowledge of the Italian textile industry and supply chain allows Apposta to consistently create high-quality custom-made shirts. This expert knowledge of shirtmaking is combined with digital innovation. As a result, the brand is able to offer customization and made-to-measure services to a global customer base.

Authentically Italian

Drawing on four generations of shirtmaking expertise, Apposta shirts are created in Italy using premium fabrics.

Custom-Made

The online made-to-measure service enables you to create custom-made shirts with the perfect fit guaranteed. There is no extra cost to use this service.

Variety

With one of the world’s largest fabric inventories and many different design choices to choose from, Apposta offers a wide variety of customisation options.

Sustainability

Apposta shirts are only ever created on demand and create minimal waste. Sustainability is intrinsic to Apposta’s production processes.

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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3.9

All reviews

(6,721)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t know what happenned in the past…

I don’t know what happened in the past couple of months the but my 2 last shirts came with the wrong collars ) , they came back to me with the option of returning the goods but needed my confirmation to send to my the return label.
I confirmed the return label option with a couple of questions and since then no news , despite of few follow up emails from me , tried to call and left messages ….. nothing
Specially because one of my shirt was supposed to be weared for my birthday

Very disappointing

What a waste as the quality is good but the service is like contacting g a company in China

No customer service line , no answers

Wake up Apposta !

8 January 2025
Unprompted review
Apposta logo

Reply from Apposta

Dear Julian,
We understand your disappointment.
Due to the festive season, our customer service was not always operating at full capacity, which caused delays in assistance.
We addressed all of your messages up until December 20th promptly. Your issue has been taken care of, as we communicated on January 2nd and again recently.
Thank you for your understanding.
Best,
Apposta

Rated 5 out of 5 stars

Updated: Stunning shirts and a must for any gentlemens wardrobe.

Update: I had initially posted below my disappointment at the lack of customer support on Apposta; however, after speaking to the owner and understanding some of the technical issues they had, I am willing to accept there was a valid reason, so I am upgrading my review to a 5-star. Why? Because they responded in the right way. Also, they have been spot-on with communication since then. It did take a while, but they sent me a test shirt before going into production. The shirts that just arrived are stunning and of the highest quality, so bravo to the owners and the team; what they have created is unique in that you can access Italian craftsmanship and some of the best fabrics available to men in the world. You could look a million bucks at a fraction of the price it would cost to buy an off-the-peg version of the shirt.

Original: I was excited about the concept of this company, but my first experience was deeply disappointing. I placed a substantial order totalling over €1,000 on two orders on December 22nd, and it has now been eight business days without any acknowledgement or response, despite multiple attempts to contact them through chat, online forms, and email. They advised that I have 48 hours to make amendments; I only wanted to change the fabric.

I wanted to amend my order, but the lack of communication has been astonishing and unacceptable. I haven't gotten any confirmation that my questions have been received.

While I cannot yet comment on the quality of their products, the customer service is the worst I have ever experienced—essentially non-existent. It’s a shame because the idea behind the product seems excellent, but until they improve their service, I cannot recommend this company.

If you’re considering ordering, I urge caution until they get their act together.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

I am happy with the workmanship and services.

Happy New Year! I am happy with the workmanship and services provided by the supporting staff. Indeed, a wonderful experience with Apposta.

I ordered 3 pieces of shirts and was advised by the supporting staff to do a piece of shirt to try it out. Indeed, I had to change the measurements after I received the first shirt. Today, I just received the remaining shirts, they fit very well.

I will strongly recommend Apposta to anyone who wants good quality clothing and good services.

2 January 2025
Rated 1 out of 5 stars

Failed to deliver an order!

Failed to deliver an order, it's been almost four months with zero communication after several emails/ chats. They do not list a phone number which is a problem and customer service is non existent......the lack of communication is not acceptable.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

quality and good design

Good fabric quality, good design, nice fit, pratical details like two pockets, nice details like the date of fabrication. A lot of attention,care, organization and love went into the fabrication of this shirt.
Thank you very much

11 December 2024
Rated 5 out of 5 stars

My shirt

Just received another shirt by Apposta, it is great as always.
I adore Thomas Mason and Albilini stretch fabrics, they are best so far.

4 December 2024
Rated 5 out of 5 stars

Superb quality

I got my first ever French cuff shirts made by them and I am thoroughly impressed by the quality of the fabrics and the exceptional craftsmanship. They are very responsive to queries and the shirts fit me comfortably.

10 December 2024
Rated 5 out of 5 stars

Top drawer quality

From start to finish the web page for designing my own shirt was so easy a child could do it .I now have two custom made shirts that fit me perfectly.could not be happier with the quality 💫

2 December 2024
Rated 5 out of 5 stars

Outstanding Product!

I've purchased three shirts from Apposta and am extremely pleased with each. The ordering process is simple, the turnaround is fast for a custom product and the quality is outstanding! More purchases to come...

29 November 2024

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