Applied Innovations - AppliedI Reviews 17

TrustScore 4.5 out of 5

4.4

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Company details

  1. Web Hosting Company
  2. Business to Business Service

Information provided by various external sources

Since 1999, Applied Innovations has specialized in delivering managed cloud hosting solutions on top of Microsoft technologies. Join more than 10,000 businesses globally relying on AppliedI today and experience a higher level of service and peace of mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Great hoster for our non-profit

I chose AppliedI to host a site for a veterans' group I volunteer development for, and we got a very reasonable DNN site plan ($$ are tight for a small non-profit!). Any questions or issues that have come up have been handled quickly and professionally, and by very competent and friendly agents. I'm happy with my decision!

20 November 2017
Unprompted review
Rated 5 out of 5 stars

I have been a customer of Appliedi for …6+ Years

I have been a customer of Appliedi for at least 6 years, during that time I have had interactions with sales, billing and technical support.
Each and every person within the employ of Appliedi that I have had contact with conducted themselves as professionals.
Technical Support has always responded and resolved any issue within a timely manner.

24 August 2017
Unprompted review
Rated 5 out of 5 stars

We are a small family business and …

We are a small family business and depend on a lot more than servers in the sky for our two eCommerce stores. Support for the day to day needs we have as non technical owners is critical. Over the years I have yet to wait very long for a response and a solution to my issue. Often, my questions or problems might seem simplistic but to us they are major. Support always comes though with a solution and a smile.

26 July 2017
Unprompted review
Rated 5 out of 5 stars

Customer for more than 6 years now and counting...

I have used Applied Innovations as my web host for 5 websites over the past 6 years now. On the few times that I needed technical support my questions were handled and resolved promptly to my full satisfaction by the support team. As administrator to my HOA's website I appreciate the Applied Innovations control panel which allows me to create, among other things, vanity email addresses for our rotating board members. Scheduled outages for server software and hardware updates are announced well in advance and have always been completed prior to the estimated end times. Highly recommended and trusted web host.

9 June 2017
Unprompted review
Rated 1 out of 5 stars

They've outgrown their company structure

They don't have a communication process internally. Management is not available for consultation or engagement. The support department is not consultative, will send you nasty emails regarding support you are PAYING FOR and then not see that you called into resolve it and continues to send you nasty emails. 5 years ago they were wonderful to work with, 2016 has not been a pleasant experience. I'm out.

15 November 2016
Unprompted review
Applied Innovations - AppliedI logo

Reply from Applied Innovations - AppliedI

M M, Sorry to hear you're upset as we strive diligently to help all customers and deliver solutions tailored specifically to each customer's unique needs. I will be the first to admit we're by no means perfect but we work hard and when we stumble we're first to admit and take action. I'd love to hear more about your issue and as Founder and CEO, I am always available to our customers and I go to great lengths to help them find the best solution for their business, even if that solutions points them in another direction. I can be emailed directly or reached via phone directly at 561.981.8196 x101. If for some reason I'm not there I make it a point to follow up promptly. Jess

Rated 5 out of 5 stars

Great Hosts!

We've used Applied Innovations for hosting for almost a decade if not more. Great company, great services, and top notch customer service. We highly recommend!

1 September 2016
Unprompted review
Rated 5 out of 5 stars

Great Hosting Provider!

I've been very pleased with Applied I's service. I've not had any issues and the team at Applied I has always been very helpful whenever I reach out for support. If you are considering hosting and want to work with people who are passionate about what they do, look no further.

30 August 2016
Unprompted review
Rated 5 out of 5 stars

Great hosting company!

These guys are knowledgeable and take the time to understand customers' needs. Hosting is reliable and the technical support team goes the extra mile.

23 August 2016
Unprompted review
Rated 5 out of 5 stars

16 years of loyalty - can't post a better review

I have been working with Appliedi for the last 16 years. My company is a software development company, and not only are my servers under Appliedi's care, but my client's servers are there, too. The service is outstanding, and tech support cares! It is not easy to find a company like this, and to be honest, it is not about the price (and Appliedi HAS great prices), but it's about uptime and service and support 24/7. It has always been excellent! When the Florida hurricanes were here, we experienced ZERO downtime, as my servers were in a highly protected location, powered by diesel generators for several weeks. Although my home and office were in shambles, my websites were in perfect working order throughout. I am happy to speak with anyone that has any questions or concerns about Appliedi. They have been the best business-partner for us since the inception of our company in 1989.

29 July 2016
Unprompted review
Rated 5 out of 5 stars

Been with Applied Innovations for years

I have been with Applied Innovations for years. They have always done a good job of keeping my business web site online. It's nice to have support from a customer support group that actually will answer the phone.

28 July 2016
Unprompted review
Rated 5 out of 5 stars

My trusted hosting partner for a decade

I've used a lot of hosting providers over the course of my career. My experiences range from the "Meh, it was okay," to the horror stories you may have heard before. I even had two hosts literally steal ownership of a domain from me (one is still very popular today). The folks at applied do an outstanding job. They communicate proactively and regularly. They fix issues quickly when they come up. They're highly trained and knowledgeable, and they're willing to go the extra mile to make sure you're well taken care of. They even turn a blind eye when they know something was your fault. I use no one else anymore, unless a client forces me to. #Applied4Life

27 July 2016
Unprompted review

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