Phoned last Friday ordered a fridge…
Phoned last Friday ordered a fridge freezer, great phone call back delivery will be Tuesday. Phoned 9am this morning, sorry the delivery one be today. I was unavailable to take a call back. My husband phone to a very irrate man called Peter who threatened to cancel the order. He advised he couldn't guarantee deliver for Thursday. I phone 30 minutes ago to check is Thursday ok and could he guarantee this as I am going on holiday on Saturday. The same gentleman Peter got very angry with me, accused my husband of swearing at him in the earlier phone call - completely untrue. He continued to be angry with me asking a simple of question of can you guarantee the fridge freezer to be here on Thursday to which shouted I'm 71 years old, I don't need this, I'm cancelling your order and hung up!
Stay away, not only shoddy customer service but lying about how he was spoken to. Think Peter needs to look in the mirror.
Only positive was the money was refunded immediately.
Maybe time to retire.







