Appliance Repair 512 Reviews 

175
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Technician could not fix microwave as he indicated by troubleshooting that it could be more than one part needing replacement. He indicated that one part was no longer available and also provided me t... See more

Rated 5 out of 5 stars

After investigating 2 minutes, Nathan, the repairman diagnosed what two other repairmen failed to see. The problem with my dishwasher not draining was not the dishwasher itself but rather a piece of... See more

Company replied

Rated 5 out of 5 stars

I am not giving this company 5 stars because they did a great job repairing my dishwasher. I am giving them 5 stars because rather than attempting a fix that may not work and billing me for it, the te... See more

Company replied

Rated 5 out of 5 stars

I called other companies who could not come out for a service call for days. But these guys had an opening for a midday repair. After a power outage the refrigerator was not cooling. The repairman... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Expert appliance repair in Austin including Refrigerator, Washer, Dryer, Stove, Dishwasher and more. Call us at (512) 351-7624.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.4

All reviews

(175)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

I paid for parts to repair the…

I paid for parts to repair the microwave. Then after paying for those parts and having them installed was told additional parts were needed - which could not.be found. I would not have paid over $400 for parts and labor if I had known all parts needed were no longer available. A bad result. I should have put that money on a new unit instead of wasting it.

27 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 5 out of 5 stars

I would use this company again

I would use this company again. Great call back time. Awesome communication. Quick work. Reasonable pricing. And Jesse was an awesome maintenance person who stopped by and fix my stuff.

27 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Jesse is the best :) Thanks

Rated 5 out of 5 stars

Best Service

Service guy and his assistant are amazing. Took extra time to explain options for my washing machine and also was very accommodating with scheduling service. They are very busy but do their best to get to you quickly and work with your schedule. Would recommend to anyone to use this service.

27 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thank you for taking the time to write such a great review!

Rated 1 out of 5 stars

This place was a total disaster

This place was a total disaster. Do not waste your time with this place. Check reviews on yelp! After 3 tries, the same person still had not fixed the noise on our fridge. We finally called out a different company and rhey fixed it right away!

27 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 1 out of 5 stars

Basically did not repair anything

Basically did not repair anything. They were not prepared when they arrived.

27 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 5 out of 5 stars

We liked Nathan very much

We liked Nathan very much. In your email you said, Dear William Banning. My husband’s name is William Oliver.

5 September 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thank you!

Rated 5 out of 5 stars

Nathan did a great job on my Bosch…

Nathan did a great job on my Bosch washer. I must say he is over worked. I believe He could use help to evenly distribute the work load. Despite all that he was friendly and prompt. And I will remember him for future work as well.

SusanG

29 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks Susan!

Rated 5 out of 5 stars

This is the greatest appliance repair…

This is the greatest appliance repair company to do business with, Dave was very thorough and did his best to save us money while offering good long term solutions to our Dryer problem.

29 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks for taking the time to write this review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Returned the call within the hour and came out to repair ice maker on a Saturday.

28 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks William!

Rated 2 out of 5 stars

I would never call this company again.

I would never call this company again. The service man was disrespectful of my property and me.

28 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 3 out of 5 stars

expensive

The price is very high, even for visit you pay 75.

28 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Our prices are similar to other companies in town.
My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 5 out of 5 stars

My dryer stopped working

My dryer stopped working. I tried buying a new one. The delivery was gonna be three weeks out. We did not want to wait three weeks and have to go to a laundromat. Austin Appliance had a service technician at our house the next day. After we told the technician what model number we had at our home. He arrived and repaired the issues within a hour. The price is reasonable and we will be calling for any appliance repair in the future. We saved money and time. Thank you.

21 August 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks for taking the time to write this great review.

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